Ramco Systems launches SMS-based Employee Self Service

Ramco Systems has launched SMS-based Employee Self Service (ESS). Designed and developed as part of the company’s mobility offerings, this new feature will help ESS users of Ramco HCM to apply leave, raise queries and perform transactions, all via a text message.

Ramco ESS users will now be able to transact and raise standard inquiries without actually downloading the APP or connecting to the Internet. Organisations on the other hand can use this feature to send company-wide communication by SMS.

According to Ramco, this feature has been rolled out at a US Fortune 10 company for its India operations having 16000+ employees.

With the SMS based ESS feature, Ramco aims at addressing the needs of organisations with heavily distributed workforce or highly secure workplaces (like BPO, Factories, R&D units) which restrict use of smartphones within office premises.

Virender Aggarwal, CEO, Ramco Systems, said, “With Ramco’s mobility solutions, our clients have leveraged the benefits of accessing Ramco HCM on their smartphones. We found a sizeable section of the ESS users not leveraging the mobile application as it necessitated internet access on phones. In order to simplify the user experience and to truly take the mobile experience to every user, we have launched a short-code based ESS feature. With mobile redefining the way we interact, we are confident this new feature will find good adoption from both existing and new customers. This, in short, is the first step towards building ‘inclusive’ enterprise software.”