Many fans were left disappointed as streaming app Hotstar failed to live stream Premier League matches on Saturday. Angry fans were seen venting their frustration out on the social media with many users asking for their money back while some even threatening to sue the service.
With matches like Manchester United taking on Southampton and Chelsea facing Stoke City, the Premier League Saturday promised a lot of action. But Indian fans were unable to watch it as none of the PL live games were working on the app. While some users said that there was no live streaming, others complained that the app kept crashing at regular intervals.
Star Sports has stopped broadcasting PL matches on its SD channel and since a lot of people don't have HD TV in India yet, most of them have switched to Hotstar.
The users pay Rs 199 to access the Hotstar Premium service to watch the live streaming of the games. Hotstar is yet to react to the situation.
@hotstar_helps dude, unable to stream football matches, I bought subscription for this since you guys stopped broadcast on TV. Pathetic
— Faulty Engineer (@faultyEngineer) September 23, 2017
Dear @hotstartweets , you have no right to charge for premium content when you bug ridden app cannot work for more than 30 mins at a time pic.twitter.com/MGOUWH3DWD — whinyRoomie (@whinyRoomie) September 23, 2017
@hotstar_helps Stoke City vs Chelsea game inaccessible. Shows black screen or the app freezes. #PremierLeague #Hotstar — Vivek Sinha (@vivekbytes) September 23, 2017
@hotstartweets app keeps on restarting when i try to watch football... But is working fine when i start tv shows — KARAN AGARWAL (@karan20031) September 23, 2017
@hotstartweets I had bought ur membership for premier league games and when there is games app stops working.. not good — Abhi (@abhi_071) September 23, 2017
Are you kidding me! @hotstartweets Can't watch the EPL! @ManUtd @premierleague — kalyani soholkar (@kalyani_0408) September 23, 2017
You guys have been ruining my premier league weekend for 4 straight weeks now. — Prateek SingaL (@prtksingal) September 23, 2017