The fourteen modules on EI in the curriculum will help policemen “realise their inner and outer self” and deal with people with empathy
Maharashtra Police has become the first to formally introduce Emotional Intelligence (EI) in their training curriculum in India. To enhance service delivery to the public, improve decision-making ability of police leaders, and build the confidence level of officers, the state police has trained a select group of 52 officers on EI. These officers received their certificates on Thursday. The group, in turn, has trained around 800 more officers and another 2,500 policemen.
The fourteen modules on EI in the curriculum will help policemen “realise their inner and outer self” and deal with people with empathy.
DNA acquired the EI portion of the training curriculum, which revealed that the course will consist of two major parts. First, the policemen will be taught to understand and assess themselves and learn to control their emotions and manage their expressions too.
The second part of the curriculum is about understanding the ‘outer self’, which will include building relationships by bonding and collaborating with people from all walks of life. Policemen will learn to serve people by solving their problems and to empathise with the ones they are dealing with directly.
S Jagannathan, Additional Director General of Police (Training), said, “Those trained, will, in turn, train a new batch of policemen, and the team of trainers will visit police commissionerates in the state to train the in-service policemen in batches. We will begin with training police officers ranging from senior inspectors to police sub-inspectors in the first phase, and will later train constables, assistant sub-inspectors, and the like, in the second phase.”
Ajay Kumar, Programme Director, Par Excellence (training and consulting firm), which is carrying out the training, said, “After training the police officers for four days, we made sure that they are able to train other policemen to bring about this change in the policing system. The curriculum includes case studies, role plays, workshops, and exercises to make the learning simple.”
Somnath Gharge, Principal, Marol Training Centre, (one of the officers trained in EI) said, “Policemen are often portrayed in a negative light, because of their inability to handle situations sensitively. So, training in EI may help change people’s perspective of the policemen.”
...& ANALYSIS
- This move can reduce instances in which police have been portrayed in poor light despite having dealt with situations in a ‘legally correct’ way. It also aims at enhancing service delivery to the public and build confidence level of officers
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