Suresh Prabhu take a bow: Konkan Railway delivers milk to a baby after a tweet!

On March 12, a concerned passenger  Anagha Nikam-Magdum tweeted to Konkan Railways about an infant who needed milk but the parents did not seem to know where to get some for it. Little did she expect that her one tweet would solve the parents concern so promptly.  She tweeted,  “This baby needs milk, baby travelling with her parents @KonkanRailway ‘s , Happa Express, please contact Sneha Bapat travelling with them”. Konkan Railways were prompt in replying and asked the passenger’s PNR details.

This baby needs milk, baby traveling with her parents in @KonkanRailway ,'s Happa express , please contact Sneha Bapat traveling with them pic.twitter.com/ktkJq3VwFB

— Anagha Nikam- Magdum (@meanagha) March 12, 2017

To her surprise Konkan Railway too noticed and promptly asked for the ticket details. Nikam-Magdum shared a photo of the ticket of child's parents.

@meanagha pl share pnr.

— Konkan Railway Corp (@KonkanRailway) March 12, 2017

@KonkanRailway this is generally bogie ticket pic.twitter.com/D4zIhb9HSf

— Anagha Nikam- Magdum (@meanagha) March 12, 2017

No sooner had she done so, Konkan Railways replied, “milk arranged at Kolad station, please come out of coach at Kolad stn.”

@meanagha milk arranged at Kolad station, please come out of coach at Kolad stn.

— Konkan Railway Corp (@KonkanRailway) March 12, 2017

Later the passenger tweeted in gratitude at the prompt reply by the Konkan Railways saying “Kartiki (the child) is so lucky, she got milk in a running Happa Express, thank you @KonkanRailway.”  We guess we have to hand it on to Suresh Prabhu. He is doing a fabulous job. 

Kartiki is so lucky, she got milk in running Happa express, Thank you @KonkanRailway @sureshpprabhu pic.twitter.com/YC1x1BM77L

— Anagha Nikam- Magdum (@meanagha) March 12, 2017