Past event: Nordic Shared Services, BPO and GBS Summit

Driving next level process excellence and value creation in digital age: Robotic automation, process ownership & a disruptive approach


As the Nordic shared services, outsourcing and GBS industry continues to evolve, global process owners and shared services directors need to prove that today's shared services offer more business value beyond cost saving.

The 9th Annual Nordic Shared Services, BPO and GBS Summit explores real benefits and profound implications of new robotics and automation technologies. Join 200+ of your peers this November to debate and discuss best practices in achieving end-to-end process excellence, expanding scope and functions, and creating business value in the age of digital transformation.


What's new in 2016?

  • 60+ speakers: Our biggest Nordic shared services event yet!
  • C-suite plenary keynote and panel discussions: setting strategic business objectives
  • Multi-functional panel discussions: encourages a collaborative approach for end-to-end process
  • Interactive Discussion Groups: Join the table with 14 peers who share exactly your concern and challenge
  • Streamed peer-led case studies: A tailored programme from your peers sharing similar business challenges and practical metrics!
  • Pre-conference workshops: To deep dive into key issues including Robotic Process Automation, GBS, innovations and many more!
  • Big idea speaker: Are you ready to be inspired?



"The event was really valuable for me and I found the case studies to be very interesting. It's great to see why a company has selected a particular solution and how it played out for them."
Tina Jorgensen, Finance Manager, Novozymes

"Delivered top bang for the buck, and more! Superb."
N Agnihotri, Barrister, 12 College Place

"The best conference in the London calendar and the place to go to know the cutting edge of the impact of technology on global enterprise."
Mark Surguy, Partner, Eversheds

Advisory Board

  • Niclas Sjöswärd, Senior Vice President, Head of Group Operations, Getinge Group
  • Kristian Kjernsmo, Managing Director of Circle K Business Centre SIA, Statoil Fuel & Retail
  • Anton Blokland, Vice President, Head of Global Business Process Services, Telenor
  • Hannu Rissanen, Vice President, Head of Cargotec Service Center, Cargotec Oyj
  • Kristian Viberg, Vice President, Head of Operational Procurement, TeliaSonera

2016 Speakers include:

  • Heidi Skaaret, Executive Vice President, COO, Storebrand
  • Lisbeth Robertsen, Vice President Accounting Services, Posten Norge
  • Peter Hessel, Vice President - Global Head HR Services, Sandvik
  • Inka Grahn, Director, Finance & Control, UPM
  • Dennis Myers, Head of Shared Services Organization, Ericsson AB
  • Hans Frölich, Vice President, Global Business Services (GBS), SCA
  • Marcin Tchorzewski, Managing Director, Arla Global Financial Services Centre, Arla Foods
  • Przemyslaw Siuda, Vice President Operations, Head of SSC Lithuania, AIG
  • Teemu Tolvanen, Head of GWM Transition Team, Nordea
  • Jens Gaarde Gad, Head of Global Services, North West Region, Danfoss
  • Kaj Nyman, Chief Shared Service Finance, PostNord
  • Kim Leandersson, General Manager, Tele2 Shared Service Centre
  • Tuomo Sievilä, Robotic Process Automation Concept Owner, Nordea
  • Birthe Juul, Senior Director, Global Finance Programme Office, Arla Foods
  • Jenny Sundell, P2P Process Manager, Ericsson AB
  • Kajsa Södergran, Vice President, HR Services, Vattenfall
  • Carsten Valentin Jensen, Director Business Intelligence, Arla Foods
  • Kristina Beckendorf, Former Managing Director & Global Delivery Lead Liner Operations, Maersk Global Service Centres (Phils) Ltd
  • Annalena Kretz, Head of HR Shared Service Sweden, Siemens
  • Jone Sceponaviciute, Head of Securities Services Operation, Swedbank
  • Jesper Schwartz, Head of Development, Sourcing & Global Services, Novozymes A/S
  • Tommy Fagerlund, Managing Director, Thule (Skandia) Operations Centre
  • Lotta Carlsson, Head of Sourcing Process Management, Ericsson AB
  • Carl Klimfors, Director of Tryg Business Service, Tryg
  • Anup Singh, Senior General Manager, Shared Services, Maersk Oil
  • Gianluca Rubino, Transition Project Manager, Lloyd’s Register
  • Charlotte Gamnis, Head of Service Management, Financial Services (FSS), Telia Company
  • Bo Fristedt, Board Director, Former Chief Financial Officer, Dirac Research AB
  • Stefano Dell’Orto, Head of Procurement Performance, Vattenfall
  • Grazyna Matys, Compensation & Benefits Manager, Europe, Eurasia, Africa, Global Business Services, The Coca Cola Company
  • Johan Jönerup, Managing Director, Europe/Business Controller WENA/Shared Service manager WE, Alfa Laval Europe
  • Stig Christian Rutving, Vice President, Group Business Services, Lundbeck
  • Michael Bjørn Andersen, Process Excellence Manager, Maersk Group
  • Henrik Linneberg, Vice President, SSC, Danish Crown
  • Devi Kencki, Global Transformation Manager, ABB
  • Gunilla Robertsson, Process Leader Record to Report, SCA
  • Jerker Jenedahl, VP Head of Shared Services, Getinge Goup
  • Lucian Maican, Head of Global Sourcing Services Office, Ericsson
  • Paul Donaldson, Practice Lead, Robotic Process Automation, Alsbridge

Please fill in your name and email to receive the conference agenda of this event.


Pre-Conference Workshops – 7 November 2016
  • Workshop A: Launching a shared service centre: Setting your shared service programme for success from Day 1
  • Workshop B: Developing effective people strategy and leadership to achieve a world-class GBS
  • Workshop C: Separating reality from hype: Providing clarity on RPA benefits, roadblocks and best practices in adoption
  • Workshop D: Leading innovation and achieving continuous improvement
Conference Day One - 8 November 2016
  • Including: Morning & Afternoon Refreshments, Networking Lunch
Conference Day Two - 9 November 2016
  • Including: Morning & Afternoon Refreshments, Networking Lunch

Venue

The venue is not yet available for this event.
Follow this event to be informed when the venue is available and stay informed on other changes.

Who will you meet at Nordic Shared Services & Outsourcing Conference 2016:

CFOs, CIOs, CHROs, CPOs, Process Owners VPs/ Directors/ Heads and Managers of
  • Global Business Services
  • Global Business Process Services
  • Global Business Operations
  • Business Services Centre
  • Shared Services
  • Finance Shared Services
  • HR Shared Services
  • IT Transformation
  • Outsourcing Strategic Sourcing
  • Robotic Process Automation


Venue

Nacka Strandsmarssen
Augustendalstorget 6, Nacka Strand
Stockholm,
131 52 , Sweden
Website:  http://www.nackastrandsmassan.se/
Phone: 08-505 844 70

Accommodation

Travel and accommodation are not included in the conference fee; however we have put together a HotelMap that displays discounted accommodation for hotels in the area near to 9th Annual Nordic Shared Services. The map displays live availability and allows you to book directly with each hotel: https://www.HotelMap.com/pro/MWY4K
Event details
Organizer : IQEU
Event type : Conference
Reference : ASDE-15530