Call centre racked busted, six held

GHAZIABAD: Six persons including three women were arrested on Friday from Vishal Megamart in Khoda for duping several people of lakhs of rupees, police said. The gang members used to impersonate as policy regulators and offer LIC loans, policy advice etc in return for money.
The accused have been identified as Deen Mohammad, Atul Mishra, Surendra Kumar, Misha Pandey, Mili Chaudhary and Kanchan.However, the alleged mastermind of the gang is identified as one 'Mateen', who is absconding.
The police have seized various fake documents like Aadhar cards, PAN, fake bank account details, LIC documents, 13 mobile phones etc. "Our target area was always the people located in the outskirts of the NCR region, " said Deen Mohammad. The victims are mostly poor or illiterate members of the society.
As per the details, the racket hired its members to render call center services at a salary of Rs 7,500 for men and Rs 6,000 for women. The women members were formally trained to work professionally and attract new members. They used to follow a professional script to conduct a conversation with their intended victim. "The women members would call the customers for the first time and try and sell them policy benefits, LIC loans etc," said SP, City, Salmantaj Patil.
"They would approach a customer trying to sell them an LIC loan on the first day. If you agree, a second member would call you in a few days to ask for money informing you about the proceedings of your application. They would ask for smaller amounts in the beginning to gain confidence and would eventually escalate the price. The moment a member begin questioning them, they would simply destroy that cellphone," said a police official.
A record of customer database, papers representing monetary profit, educational transcripts, data from companies and documents pertaining to Customer Rent Agreements have also been seized.
A total of Rs 50-60 lakh has been found in their fake bank accounts.