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SUSTAINABILITY
REPORT
2015
View and download ACCIONA’s 2015 Sustainability Report
by scanning the QR code.
Contents
4
5624
8 10
36
18
216
224
CHAIRMAN’S
STATEMENT
ACCIONA’S
COMMITMENT
PERFORMANCE
BY rEGION
ABOUT THIS
REPORT
COMPANY
PROFILE
MATERIALITY
ANALYSIS
TRIPLE
bottom line
CONTENT INDEX
GRI G4
independent
ASSURANCE
REPORT
	66.	Corporate governance
	78.	People
	108.	 Innovation
	120.	 Environment
	156.	 Value circle
	182.	 Society
	194.	 Stakeholder Engagement
	202.	 Dissemination and
leadership
210.		 Accountability
CHAIRMAN’S
Statement
Dear friends,
The year 2015 has been one of global
changes. On the one hand, we are
witnessing a generalised awareness of the
effects of climate change, as evidenced in
Paris at the 21st
Climate Change Conference
or COP21, a summit that will go down
in history as one of the most crucial
diplomatic and business events to date. At
the summit, all 196 participating States
adopted agreements that should make it
possible to develop a low-carbon economy
to help limit global warming and contribute
to improving the environment and life on
our planet over the next decades.
On the other hand, the United Nations
GeneralAssembly approved theAgenda 2030
for Sustainable Development, setting 17 goals
in the economic, social and environmental
spheres.This action plan for the benefit of
people, our planet and prosperity, and which
also aims to strengthen world peace and
access to justice, outlines the strategy for the
development programmes that need to be
implemented over the next 15 years.
ACCIONA has assumed these challenges
as its own, and incorporated them into
its business models. Specifically, the
Company's new Sustainability Master
Plan 2020 was created out of the
ambition and commitment to make
ACCIONA a carbon neutral company.
This Report provides a detailed view of our
sustainability performance for 2015, and
the evaluation of the Sustainability Master
Plan 2015, which brought us so many
challenges over the past five years.
JOSÉ MANUEL ENTRECANALES
Chairman of ACCIONA
ACCIONA Sustainability Report 2015  5
We can safely say that the aim of this Plan,
which has now come to its end, has been
fulfilled. In fact, each of the goals defined
for each of the commitments have
been exceeded both quantitatively and
qualitatively.
As a basic and inherent cornerstone for
any business, ACCIONA has worked on the
implementation of measures to improve its
Corporate Governance. To this end, over
the past years a Company Policy Book was
created, the Code of Conduct was updated,
and a General Directorate of Corporate
Compliance was set up to supervise the
efficiency of the procedures, controls and
internal commitments established with
regard to Corporate Governance. Likewise,
work was carried out on creating an external
diagnostic tool for crime-prevention and
anti-corruption, while another was created
on the subject of human rights.
In the sphere of People, the Company
has always placed priority on fostering
the health and safety of its employees
and third parties. Thus, the Plan set a
goal to improve the accident rate by 20%
compared to 2011, and the Company
achieved this, surpassing it and reduced
the accident rate by 31.57%.
With regard to human capital, a series of
training and development programmes on
sustainability have been held in Australia,
Brazil, Canada, Chile, Italy and Mexico,
as established in the Plan. In order to
raise awareness regarding sustainability
issues among employees, the variable
remuneration package includes a percentage
linked to performance in the area of
sustainability.This initiative has achieved a
coverage rate of 97% for executives and 90%
for managers, and also extends to part of the
technical and support staff.
As regards the management of diversity,
we have worked hard to encourage access
to the Company by people with disabilities.
In 2015, the Company reached the figure
of 3.55% of equivalent employment in
its workforce in Spain. Furthermore, the
number of women in managerial positions
grew to 18.8% of the total in 2015.
Protection of the Environment constitutes
one of the Company's hallmarks, an intrinsic
feature of the way we conduct our business.
In the sphere of the fight against climate
change and energy efficiency, the Company
committed itself to improving management
ratios by 15%. In both cases, the goals set
in the Plan were exceeded, both for annual
goals and total goals. Specifically, in 2015,
the Company avoided the emission of 17.2
million tonnes of CO2
in the atmosphere.
As to the Company's water footprint, it set
out to multiply its positive net contribution
by five compared to 2009. This goal was
amply fulfilled, increasing its positive
footprint to 495 hm3
for 2015, which is 6.4
times the water footprint in 2009.
Needless to say, Society plays a very
big role in the Company's activities. The
importance of this can be seen in the
contribution of close to seven million
euros, which represents 4.89% of the
dividend equivalent.
6  Chairman's Statement
The Company has continued to work on
another initiative, the implementation
of the Social Impact Management
methodology in 47 projects of the
Construction, Industrial, Water, Services
and Energy divisions in 18 countries. The
methodology allows ACCIONA to identify
the positive impact of its projects, as well
as preventing and mitigating risks affecting
local communities.
The ACCIONA Microenergía Foundation
has provided basic electricity services to
approximately 30,000 people in isolated
rural communities in Cajamarca (Peru) and
Oaxaca (Mexico), notably improving their
living conditions.
The Value Circle has centred its efforts on
improving the performance of the supply
chain as regards sustainability. To achieve
this, suppliers have been given access
to self-assessment tools, and have been
assigned a sustainable development rating.
In 2015, we implemented PROCUR-e, a
new supplier assessment tool through
which a total of 4,815 surveys were sent
to suppliers with turnovers in excess of
100,000 euros. Furthermore, a total of
628 suppliers (1,822 people) have been
provided with training on sustainability.
Innovation constitutes one of the
Company's main drivers of growth and
differentiation. A goal was set to reach
the figure of 500 million euros invested in
R&D&I by the end of the Plan. This goal
was amply exceeded, having reached a total
of 876 million euros at the end of 2015.
In addition, process improvements were
identified in the 2012-2015 period for the
amount of 87 million euros.
ACCIONA is committed to Accountability
towards its stakeholders.As well as
continuous dialogue with the key
stakeholders, consultations with customers
and other groups in each and every one of the
lines of business of the Company, we submit
our sustainability performance to these
groups in a rigorous, transparent manner,
following benchmark international standards.
The Company reports its sustainability
performance according to the G4 version of
the Global Reporting Initiative (GRI) standard.
Furthermore, since 2012 the Company drafts
its Integrated Report in accordance with the
In 2015,ACCIONA invested close to
seven million euros within its social
action plan, while it also continued
its commitment to innovation and
sustainability
ACCIONA Sustainability Report 2015  7
framework of the International Integrated
Reporting Council (IIRC).
ACCIONA also continues to be present
in the leading sustainability indexes: DJSI
World, FTSE4Good, MSCI Global Climate
Index, The Climate “A” list of the CDP, and
STOXX Global Climate Change Leaders
Index, among others.
With regard to Dissemination and
Leadership, ACCIONA strives to consolidate
the Company's position as an international
benchmark for sustainability.To this end,
during the years when the last Plan was in
effect, the Company attended the main
domestic and international forums on
sustainability.The Company's assumption
of an executive leadership role at the
World Business Council for Sustainable
Development, its participation in the
creation of the CEO Climate Leadership
Group within the framework of the World
Economic Forum, its participation in the
launch of the Sustainable Development
Goals at the United Nations headquarters in
September, and its active participation in the
above-mentioned COP21 in December are
noteworthy in this regard.
Lastly, in 2015, the Sustainability Master
Plan 2020 was drafted and presented to the
Sustainability Committee of the Board of
Directors.This Plan will set the lines of action
on sustainability for the coming years.
These last five years have been filled with
challenges that ACCIONA has managed
to deal with while still maintaining its
commitment to sustainability. The year
2016 is set to be replete with exciting
challenges, both internally and externally.
For this reason, I invite you to find out
more about our efforts in 2015 so we can
prepare and respond appropriately to these
challenges. We must do this while staying
true to our commitment to carrying out
our activities as sustainably as possible, and
continue to improve every year through
the responsible management of our
environment and our stakeholders.
This Sustainability Report includes all
of the sustainability challenges and the
manner in which they have been dealt
with. The document also explains the
performance of the activities carried out by
ACCIONA in 2015, with the aim of offering
a comprehensive, clear picture of all of
the information needed by the Company’s
different stakeholders.
With the information reported here,
the aim is for readers to find everything
relating to sustainability in a single
report. The content of this Report is
complemented by other reports drafted
by the Company: the Annual Report, the
Annual Corporate Governance Report, the
Integrated Report and the Annual Accounts
(G4-17), as well as by the content included
on the website.
The content of this Report is based on the
information regarding policies, actions and
performance provided in sustainability
reports published in previous years, but
primarily it focuses on the progress made
during 2015. Furthermore, this report
describes the annual progress made by
the Company in the implementation of
the ten principles of the United Nations
Global Compact on human rights, labour,
environment and anti-corruption.
This document is published annually and
has been drafted based on the indications
contained in the G4 Sustainability
Reporting Guidelines by the Global
Reporting Initiative (GRI), including the
information required by the Construction
and Real Estate and Electric Utilities sector
supplements. Compliance with these
guidelines guarantees that the information
contained within this Report is reliable, full
and balanced.
Hence, the Company considers that the
2015 Sustainability Report meets the G4
Guidelines at the “Comprehensive” level
within the Materiality Disclosures Service
offered by GRI.
In addition, for the drafting of this Report,
ACCIONA has followed the indications
established by the AA1000 APS standard
with the aim of aligning the information
included with the expectations and
concerns of its stakeholders.
In order to verify the reliability of the
information, the correct application of the
principles of the AA1000 APS standard,
and the consistency of the information
that responds to the general basic content
of the Guidelines (G4), the Company has
hired to carrying out an external audit
of the Report, using the services of the
company KPMG Asesores S.L. This year,
ACCIONA has requested the audit firm to
check a set of relevant indicators with a
reasonable level of assurance. As a result of
the audit process, an Independent Review
Report is carried out, which includes the
objectives and scope of the process, as
well as the audit procedures used and its
conclusions.
The Basic Principle of
Inclusiveness (G4-18b)
ACCIONA takes into account all of its
stakeholders in the review process of the
Sustainability Master Plan (SMP) and in
the consultations carried out in business
projects. In the specific chapter on
Stakeholder Engagement, the avenues for
dialogue are described in more detail, as
well as the main initiatives carried out in
2015 with stakeholders.
The Principle OF MATERIALITY
(G4-18b)
The 2015 Materiality Analysis carried
out by ACCIONA under the guidelines
established in the G4 Sustainability
Reporting Guide by Global Reporting
Initiative, has allowed the Company to
identify social, ethical and environmental
The aim of this Report is to inform all of the
Company stakeholders of the challenges faced
and progress made by ACCIONA in 2015 as
regards sustainability.
About this Report
Transparent, clear, accurate information
ACCIONA Sustainability Report 2015  9
elements with greater impact for the
development of ACCIONA’s activities.
As a result of this study, ACCIONA
considers that the information included in
this Report is relevant to the Company and
its different stakeholders. The chapter on
Materiality Analysis includes a description
of the development and methodology
process of the ACCIONA 2015 Materiality
Analysis.
The Principle OF RESPONSIVENESS
(G4-18b)
The Company deals with the main
sustainability issues that concern its
stakeholders. The chapters containing the
relevant information are designed based
on the main axes of the 2015 Sustainability
Master Plan. The Plan establishes the
policies, the objectives and the lines
of work to develop up to 2015 in nine
fields of work: Innovation, Environment,
Society, People, Circle of Value, Corporate
Governance. Stakeholders, Outreach
and Leadership and Accountability. The
objectives proposed by the plan can be
measured and assessed.
Scope (G4-22) (G4-23)
Since 2005, ACCIONA reports the
information of its sustainability reports
broken down mainly by divisions, but
where possible also by geographical
areas. The scope has been identified in
each of the indicators. With the aim of
facilitating a better understanding of the
Company’s performance trends, details
are also provided regarding performance in
previous years.
The environmental information published,
in the report comes from ACCIONA’s
environmental reporting system,
which among other things includes the
“Métrica” tool, which is the benchmark for
centralised control and monitoring of the
environmental indicators of ACCIONA’s
activities.
The perimeter of the environmental
quantitative information published
corresponds to 100% of ACCIONA’s
activities, both Spain and internationally.
As a general criterion for consolidation of
the environmental information, it includes
100% of the installations and locations
where ACCIONA has a majority stake, and
therefore, responsibility for operation
and control.
ACCIONA is one of the main Spanish
companies listed on the Ibex 35 and one
of the most experienced companies in the
spheres of infrastructure, energy, water
and services. Thanks to this experience,
ACCIONA has expanded its areas of
business to more than 30 countries.
Its positioning as pioneers in development
and sustainability reflects its capacity
to respond to the challenge of achieving
sustainable development through all
of its areas of activity. ACCIONA bases
its strategy on sustainability favouring
social well-being, economic growth and
environmental balance. The Company can
focus on these objectives thanks to its staff
of 32,147 professionals in 2015 and to sales
reaching 6,544 million euros that year.
ACCIONA is one of the world's leading companies in
terms of sustainability, standing out especially for its
drive to develop renewable energies, infrastructures,
water and services, placing special emphasis on a
long-term approach.
COMPANY PROFILE
ACCIONA, sustainable
development as a factor for
leadership…
Our Mission
To be a leader in the creation, development
and management of infrastructures,
water, services and renewable energies,
actively contributing to social well-being,
sustainable development and the creation
of value for our stakeholders.
Our Vision
To meet the challenge of achieving
sustainable development in all our
business areas so that the generations of
today and tomorrow can have a better life.
Our Values
These are honesty, social responsibility,
leadership, long-term view, innovation,
financial strenght, care for people,
customer focus, concern for the
environment and excellence.
ACCIONA Sustainability Report 2015  11
... in a forward-looking business...
Energy
INFRASTRUCTURE
OTHER BUSINESSES
Construction
Water
Services
With more than 20 years' experience in
renewable energies, the company offers
reliable and efficient solutions based on
cutting-edge technologies.
Present throughout the wind value
chain, via ACCIONA Windpower, the
Company produces its own technology
for wind turbines that are among
the most reliable and competitive
on the market, designed for its own
developments and for use by third
parties.
It works exclusively with renewable
technologies, and focuses its
activities on five of them: wind, solar
photovoltaic, solar thermal, hydraulic
and biomass.
This division contains the businesses of
Trasmediterranea, the largest Spanish
shipping company and one of the
leading European companies in the
maritime transport of passengers and
cargo; Bestinver, a company offering
financial services of funds management
and investment brokerage; Real
Estate, which with more than 20 years'
experience is one of the country's
leading residential development
companies; Vineyards, Hijos de Antonio
Barceló, one of Spain's centuries-old
bodegas, with wine-making and aging
centres in five of Spain's leading wine
areas, as well as other holdings.
2015
Revenue 613 millions euros
• Trasmediterranea 424 millions euros
• Bestinver 91 millions euros
• Real Estate 51 millions euros
• Vineyards 40 millions euros
• Corporate
and Other 7 millions euros
EBITDA 113 millions euros
ACCIONA Construction is at the cutting
edge of RDI, and figures among the
world's leading construction companies,
applying the latest techniques in
the execution of its projects. The
Construction division covers every
aspect of the construction process, from
engineering to the building work itself
and subsequent maintenance. it also
manages public-sector concessions,
particularly in the transport and
infrastructure sectors.
The organisation includes three
specialised business units (bridges, roads
and special structures; rail and tunnels,
and lastly, ports and hydraulic works),
as well as the areas of Engineering,
Concessions and other businesses.
The activity of ACCIONA Agua is
focused on serving citizens from the
water catchment stage to treatment,
desalination, purification and return to
the environment.
Furthermore, the Water line of business
takes care of the comprehensive service
management, covering all the stages
involved in water treatment, making it
apt for human consumption, subsequent
supply to the population, as well as
urban and industrial waste water
purification, with direct billing to end
users.
ACCIONA Service has a wide range
of services that offer comprehensive
solutions for its customers. This line has
managed to position itself as the service
partner of choice of leading domestic
and international companies, thanks
to the know-how acquired through
more than 50 years' experience in the
execution and management of services.
2015
Revenue 716 millions euros
EBITDA 31 millions euros
Employees 15,660 employees
2015
Revenue 2,170 millions euros
EBITDA 102 millions euros
Project portfolio 6,722 millions euros
*The figures for ACCIONA Construction
include the Industrial and Engineering
businesses.
2015
Revenue 2,179 millions euros
EBITDA 897 millions euros
Total capacity 8,619 MW
Total output 20,875 GWh
2015
Revenue 451 millions euros
EBITDA 35 millions euros
Water managed 634 hm3
.
2015
No. of vehicles 544,999
No. of passengers 2,451,323
Housing
inventory (units) 685
Bestinver
assests under
management 5,106 millions euros
12 company profile
	 	Construction
	 	Industrial
	 	Water
	Services
	 	Energy
	 	 Real Estate
CANADA
MEXICO
Chile
Peru
ECUADOR 
Nicaragua
Costa Rica
usa
PANAMA
DOMINICAN REPUBLIC
COLOMBIA
TRINIDAD and TOBAGO
BRAZIL
… with a global presence...
… in all five continents,ACCIONA
continues growing through our
new partners, who make it possible
for the Company's businesses to
develop internationally
ACCIONA Sustainability Report 2015  13
GREECE
INDIA
Oman
SWEDEN
PORTUGAL
United Kingdom
SOUTH AFRICA
ITALY
MOROCCO
Saudi Arabia
UAE
Qatar
GABON
ALGERIA
Egypt
AUSTRALIA
Cape Verde
GERMANY
Turkey
Norway
Romania
Hungary
POLAND
Croatia
Belgium
Spain
RUSSIA
Netherlands
14 company profile
... a firm strategy...
The Company, through its strategic
decisions, has achieved a 0.7% increase
in consolidated revenues to 6,544 million
euros. This is essentially due to the
combined effect of the following factors:
the growth of income of the Energy
business, mainly as a result of the strong
contribution from ACCIONA Windpower;
the good performance of the international
generation activity, and to a great
extent, to the addition of new capacity
in international markets. The Company's
EBITDA increased by 8% to 1,174 million
euros due to the strong growth of the
Energy business.
Furthermore, ACCIONA has put the focus
on the simplification of the Group's debt
structure to reduce its dependence on banks
and diversify its financing sources.
Net financial debt stood at 5,159 million
euros (2.5% lower than that at December
2014) and the net financial debt (NFD)
to EBITDA ratio also dropped during the
financial year, due mainly to the cash
generation during the previous financial year.
In 2015, 49% of the
Group’s global
sales and 79% of
its EBITDA derived
from businesses
included
under what the
United Nations
Environment
Programme (UNEP)
calls the Green
Economy
ACCIONA Sustainability Report 2015  15
... and sustainable activities...
According to the United Nations
Environment Programme (UNEP), the
'green economy' is defined as improved
human well-being and social equity, while
significantly reducing environmental risks
and ecological scarcities”. ACCIONA
focuses its efforts on offering a wide
range of products and services that are
beneficial for the environment, in line
with sustainability.
In 2015, a total of 49% of ACCIONA’s
global sales (40% in 2014) and 79%
of its EBITDA (76% in 2014) stemmed
from activities related to renewable
energies, water and the Company’s other
environmental activities.
In 2015, ACCIONA took part in the Paris
Climate Conference, supporting the
efforts of the international community
to reach a new binding and ambitious
agreement on controlling global warming.
The Company not only joined leading
private sector companies in demanding
binding goals — both global and national
— for cutting greenhouse gas emissions,
ACCIONA, leader in the green economy
Eco-efficient Construction
Design,
construction and maintenance of
water treatment plants
Service
consulting and
advisory services on
energy efficiency
Collection
and treatment of urban
solid waste
Maintenance
and construction of parks, gardens
and green areas
Electrical energy
from renewable sources
Wind turbines
but also committed to becoming carbon
neutral by 2016.
It is also of interest that ACCIONA was
awarded the RobecoSAM Silver Class 2016
(Silver Category) distinction within the
Electric Utilities sector, according to The
Sustainability Yearbook 2016. This yearbook
includes 15% of the companies with the
best social, environmental and corporate
practices within each sector.
16 company profile
	 Social cash flow of ACCIONA in 2015
* Includes Mexico
Suppliers
4,413 M€
Divestments
63M€
Financial charges
94 M€
Tax contribution
958 M€
Interest and other
financial payments
423 M€
Investment
230 M€
Payment of debt
410 M€
Rest
67 M€
Dividends
114 M€
Wages and Salaries
830 M€
Economic Value
Generated
7,445 M€
Economic Value
Distributed
7,445 M€
Spain 40%
Central America and
South America* 28%
North America 12%
Rest of Europe 10%
Africa 4%
Asia and Oceania 6%
Spain 60%
Central America and
South America* 19%
North America 5%
Rest of Europe 9%
Africa 2%
Asia and Oceania 5%
Spain 69%
Central America and
South America* 11%
North America 2%
Rest of Europe 14%
Africa 1%
Asia and Oceania 3%
Operating collections
7,288 M€
Spain 51%
Central America and South America* 23%
North America 8%
Rest of Europe 10%
Africa 2%
Asia and Oceania 6%
Social cash flow is a way of calculating
a company's impact and contribution of
real value to society through the cash flow
generated by its activity. To do so, it takes
into account the items that involve a real
influx and outflow of cash which have an
effect on the different stakeholders.
This contribution of value is measured
both in terms of the cash flow generated
by the Company (cash received by
its customers, divestments, financial
transactions, etcetera) and in terms of the
cash flow distributed by means of payments
to suppliers, public administrations,
shareholders and employees, among others.
Therefore, social cash flow represents the
economic value generated and distributed
by the Company.
ACCIONA 2015 Sustainability Report  17
Breakdown by division of the key figures in 2015
	 Contribution to EBITDA by business line*
(% of the total)
Energy
75%
Agua
3%
services
3%
other business
10%
construction
9%
	 Revenue per business line*
(% of the total)
Energy
41%
Agua
7%
services
11%
other business
9%
construction
32%
* Construction includes the
information of the Industrial
segment.
During 2015, the economic and social
contribution by ACCIONA to the Public
Administrations through tax payments
totalled 958 million euros, of which 448
million euros correspond to taxes paid and
510 million to taxes collected.
This means that of every 100 euros of
ACCIONA's revenues in 2015, 15 euros
were used to pay taxes, of which 7 euros
correspond to taxes paid out and 8 euros to
taxes collected, with Spain, Mexico, Poland,
Chile, Australia and Portugal being the main
recipient countries.
Total Tax Contribution in 2015
Country
Taxes incurred
(millions €)
Taxes collected
(millions €)
Total
(millions €) %
Spain 322.5 340.5 663.0 69.2%
Mexico 47.2 40.7 87.8 9.2%
Poland 9.7 39.1 48.7 5.1%
Chile 8.4 19.9 28.3 3.0%
Australia 5.4 20.4 25.7 2.7%
Portugal 7.4 13.3 20.6 2.2%
Brazil 13.2 2.5 15.7 1.6%
Germany 8.0 4.0 12.1 1.3%
USA 5.9 4.5 10.3 1.1%
Italy 5.4 2.9 8.4 0.9%
Colombia 3.8 4.4 8.3 0.9%
Canada 2.2 5.2 7.4 0.8%
Other
countries 8.7 12.4 21.2 2.2%
Total 447.8 509.7 957.5
Triple bottom line
	The year 2015 was a period of
stability and return to normality for
ACCIONA. The Company has solid
financial results, showing growth of
8% in EBITDA and growth of 42%
in PBT.
Turnover increased by 0.7% with
regard to 2014, due mainly to
the growth in the revenues of
ACCIONA Energy, ACCIONA Agua
and ACCIONA Service.
Financial Results*
(*)As a result of the entry into force in January 2014 of the new International Financial Reporting Standard (IFRS) 11, the 2013 financial statements were restated
under the same conditions as those of the 2014 financial statements in order to unify the information.
	Revenues
(millions euros)
2015
6,544
2014
6,499
2013
6,271
	 Profit before tax
(millions euros)
2015
330
2014
233
2013
29
	EBITDA
(millions euros)
2015
1,174
2014
1,087
2013
1,062
ACCIONA Sustainability Report 2015  19
	ACCIONA stands out in the
international scene as the 5th
Spanish company and the 144th
European company with the
biggest effort made in RDi
investment, according to the
report The 2015 EU Industrial RD
Investment Scoreboard produced
by the European Commission’s
Economics of Industrial Research
and Innovation (IRI).
	All of ACCIONA’s divisions have in
place management systems certified
in accordance with international
benchmark regulations. In its
commitment to the continuous
improvement of processes and
activities, in 2015 the Company
increased turnover percentages,
according to standards ISO 9001
and ISO 14001 compared to the
previous year.
	 Total RDI/EBITDA
(%)
2015
15.40
2014
16.1
2013
14.1
	 Activity certified under ISO 14001
(%)
2015
90
2014
87
2013
87
	 Activity certified under ISO 9001
(%)
2015
92
2014
89
2013
90
	 Total innovation figure
(millions euros)
2013 2014 2015
173.2
174.9
180
	 Intensity of investment
(RDI investment/revenues)
2013 2014 2015
2.76
2.69
2.76
20 triple bottom line
Environmental Results
	In 2015, the Company consolidated
its position as a leading company in
the contribution to fighting climate
change, avoiding the emission of 17.2
millions tonnes of CO₂. Likewise,
one of its main priorities continues
to be environmental protection,
committing to becoming a carbon
neutral company by 2016, which will
mean a net result of zero emissions.
	 Emissions avoided
(millions of tonnes of CO2)
2015
17.2
2014
16.30
2013
15.10
	 Emissions ratio
(tonnes of CO2
/revenues
in thousands euros)
2015
0.09
2014
0.09
2013
0.10
	 Energy consumption ratio
(TJ/revenues in million euros)
2015
2.02
2014
1.33
2013
1.50
	 Emissions generated
(millions of tonnes of CO2)
scopes 1 and 2
2015
0.60
2014
0.58
2013
0.64
ACCIONA Sustainability Report 2015  21
	In 2015, ACCIONA’s water footprint
generated a positive impact on the
planet of 495 hm3
, a figure equivalent
to the annual consumption of a
population of more than ten millions
people (on the basis of average
consumption per person in Spain).
Furthermore, the Company’s water
consumption dropped by 6.2%
compared with 2014.
	 Water consumption
(hm3
)
2015
6.46
2014
6.88
2013
7.67
	 Water Footprint:
net positive contribution
(hm3
)
2015
495
2014
532
2013
562
ACCIONA keeps up its fight
against climate change
and for environmental
protection, committing to
becoming a carbon neutral
company by 2016
22 triple bottom line
Social Results
	In 2015, ACCIONA reduced its
average headcount by 4.21%
compared with 2014. The
employment adjustments took
place due to the changes in the
consolidation perimeters (for
instance, Poland), the conclusion or
suspension of projects (for instance,
Brazil) and individual adjustments.
	Also in 2015, 3.55% of the workforce
were people with disabilities. Of
this percentage, it is worth noting
that 2.80% corresponds to direct
employment, 1.08% higher than
the previous year, reflecting the
Company’s commitment to direct job
insertion.
	It is relevant to point out that, for
the fourth consecutive year, there
have been no fatal accidents of own
employees as the result involving
production activities. In 2015, there
were also no fatal accidents of
contractors.
	Furthermore, the accident frequency
rate shows a descending line
compared to 2011, with a slight rise
in 2015 in own employees.
	 Average headcount
at year end
2015
32,147
2014
33,559
2013
34,108
	 % of people with disabilities
in the workforce in Spain
2015
3.55
2014
3.57
2013
3.08
	 Number of fatal accidents*
(globally)
2015
0
2014
5
2013
1
	 Accident frequency rate
among own employees
(globally)
2015
3.9
2014
3.5
2013
4.2
(*) Own employees and subcontractors
ACCIONA Sustainability Report 2015  23
	During 2015, ACCIONA continued to
strengthen its commitment to local
development in all countries where it
is present, opening up opportunities
to suppliers in countries where it is
newly established, and on the other
hand, promoting already existing
relationships formed in previous
projects.
	The continuous efforts to improve
its relationship with customers are
reflected in a significant increase
of over 14% in the global client
satisfaction index, reaching 98%.
	In 2015, ACCIONA allocated
7 millions euros to social contribution
of initiatives to access basic services,
social investment associated with
projects, promotion of sustainability,
sponsorship and patronage.
	With regard to volunteering, 750
volunteers participated in different
programmes over this past year.
	 Local suppliers out of the
number of suppliers
(%)
2015
90
2014
93
2013
93
	 Global customer
satisfaction index
(%)
2015
98
2014
86
2013
86
	 Social contribution
(millions euros)
2015
7
2014
11
2013
18
	 Number of volunteers
2015
750
2014
865
2013
547
ACCIONA carries out its activities in national and international
markets and promotes social progress, economic growth and
environmental protection in the communities in which it operates.
Performance
by region
Local and sustainable development
Spain
Key Construction
projects:
•	 New BBVA headquarters in Las Tablas (Madrid)
•	 Creation of the structure, roof and façade of the
new San Mamés football stadium (Bilbao)
•	 Navarre A-15 motorway Section:
Medinaceli A-2 – Radona (Soria)
•	 Duero A-11 motorway Section:
Aranda Relief Road (Burgos)
•	 Madrid-Galicia High Speed Line Section:
Zamora-Lubián Sub-Section: Pedralba de La
Pradería-Padornelo Tunnel
•	 Platform of the Madrid-Zaragoza-Barcelona-
French Border high-speed line. Section: La
Sagrera-Nudo de la Trinidad Sant Andreu Sector,
Barcelona
•	 New container terminal
at the Port of Cadiz
•	 Vigo Hospital
•	 Toledo University Hospital
•	 Malaga Subway
•	 Extension of Los Mármoles Dock
at the port of Arrecife
Key water projects:
• Torrevieja seawater desalination facility
• Cartagena seawater desalination facility
• Implementation of a smart water
network in Burgos
• ATLL (Catalonia)
• Valencia sanitation
MAJOR PRESENCE
in ENERGY with
RENEWABLE TECHNOLOGIES:
• 168 wind farms
• 79 hydroelectric plants
• 5 solar thermal plants
• 3 biomass plants
• 10 photovoltaic plants
Other businesses:
• Bestinver
• Hijos de Antonio Barceló
• Real Estate
• Trasmediterranea
Notable presence of
Services in the following
Spanish regions
(comunidadesautónomas):
• Andalusia
• Asturias
• Basque Country
• Canarias
• Castile and León
• Catalonia
• Galicia
• Madrid
• Murcia
• Navarre
• Valencia
Construction
Industrial
Water
	 Service
Photovoltaic/solar thermal energy
Wind energy
Real Estate
ACCIONA Wind Power
ACCIONA Sustainability Report 2015  25
ACCIONA’s contribution
ACCIONA's performance indicators in the region 2013 2014 2015
Revenues (millions of euros) 3,721 3,524 3,213
Energy produced (total GWh) 15,209 14,015 13,199
Water managed (desalinated/drinking/treated) (hm3
) 418.7 394.6 400.3
Total RDI (millions of euros) 124.6 134.2 97.8
Activity certified under ISO 9001 (%) 100 100 100
Emissions avoided (thousands of tonnes of CO2) 9,949 11,121 10,282
Emissions generated (thousands of tonnes of CO2) 452.0 376.4 446.9
Water footprint (hm3
) 375.6 357.0 315.7
Activity certified under ISO 14001 (%) 97 97 97
Average equivalent headcount 20,256 20,957 20,784
Key project
ACCIONA Producciones y Diseño
Since 2011, ACCIONA has been
implementing actions to reduce and
offset CO2
emissions associated with its
corporate events. In 2012 it also began
offering these services to customers
through its business line ACCIONA
Producciones y Diseño, S.A. (APD). Since
then, a total of 875 tonnes of CO2
have
been offset through these mechanisms
by using carbon credits, which mainly
incentivise the generation of renewable
energy and sustainable development in
depressed areas.
APD's commitment to reducing CO2
emissions can be seen in its “carbon-
neutral events”. In these events, efforts
are made to minimise the emissions
associated with organising and holding
them by means of implementing
preventive and corrective actions,
and subsequently surrendering the
necessary emission allowances to
counterbalance the generated CO2
that
could not be avoided.
	Offsetting of CO2
emissions by the
Tuppadahalli Wind Energy project
As in previous years, all CO2
emissions
associated with the events held by APD
in 2015 were offset by the Tuppadahalli
Wind Energy project in Karnataka
(India), consisting of a 56.10 MW wind
farm with 34 turbines.
This project, whose technology avoids
the atmospheric emission of 128,809
tonnes of CO2
every year, is recognised
by the United Nations as a CDM (Clean
Development Mechanism) and under
the Voluntary Carbon Standard (VCS),
generating 54,000 carbon credits for the
generation of clean energy.
This is a project that contributes to
sustainable development, bringing
social, environmental, economic and
technological well-being to the local
community.
	More sustainable museums
In accordance with the commitment to
social and environmental innovation that
APD applies to all its works, it carries out
significant actions in the field of museum
design and exhibition staging where the
Company is committed to the creation
of accessible projects. In these projects,
the aim is to ensure that everyone who
visits a museum or an exhibition does
it under the best possible conditions
of accessibility and environmental
efficiency, minimising the negative
impact its works might have on the
environment.
Some examples:
National MuseumofOman, Muscat:
APD has builtthefirst museum inthe
Middle Eastto be adaptedforthe blind and
thefirst museum inOmanto be accessible
to people with reduced mobility.
Museum of Underwater Archaeology
(ARQUA), Murcia: APD was a pioneer
in Spain in 2008 when it fitted out an
entire museum with LED lighting. The
Company has since implemented this
technology in museums such as the
Jewish Museum and Tolerance Centre
in Moscow, the National Museum of
Oman and the Boris Yeltsin Presidential
Centre in Yekaterinburg, among others.
For one-off projects such as temporary
exhibitions, and when conditions
allow, APD also uses LED lighting
technology inside the display cases. This
makes it possible to reduce electricity
consumption by 60%, resulting in lower
CO2
emissions, and also ensures the
absence of ultraviolet and infra-red
radiation which can affect the exhibits.
26 performance by region
Central and South
America
ACCIONA projects
Operational and Under Construction
Ruta 160
ACCIONA Forwarding
Contracts
Andina Mine
Santiago Metro Line
Exequiel
González
Cortés Hospital
Punta Palmeras
Canela II
COPIAPO SEAWATER
DESALINATION FACILITY
Chuquicamata
Mine
PAMPA CAMARONES
ROMERO SOLAR
Fortaleza Metro Line
AREIA BRANCA
SAO MIGUEL DO GOSTOSO
VILA AMAZONAS
VILA PARÁ
Itarema
ITAREMA I-II
AWP Factory
LAGOA DO BARRO -
QUEIMADA NOVA
ACCIONA
Forwarding
Contracts
Arrudas
WWTP
Açu
Port
BR-393
Rodoanel
highway
and SP SUBWAY
Atlântica
Santa Vitoria do
Palmar
CHILE
brazil
peru
Ecuador
Costa Rica
Nicaragua
Panama
DOMINICAN
REPUBLIC
colombia
Riohacha	
Aqueduct
Daniel Alcides
Hospital
Huancayo
ACCIONA Forwarding
Contracts
Rafael
Hernández
Hospital
Chiripa
Los Tajos
Water Treatment
Plant
Ibarra
Water Treatment
Plant
TALARA SEAWATER
DESALINATION
FACILITY
La Chira
Water Treatment Plant
Arequipa
Water Treatment
Plant
SÃO GONÇALO
Sanitation
Bello Medellín
WWTP
Apiyai-Monterrey
Oil Pipeline
Quito
Subway
Pucallpa
Prison
LIGHT AT HOME
Other
contracts
ECOPETROL
Presence
through
Forwarding
Muzu Sewage
Peravia
water purification
plant
Trinidad and
Tobago
SAN FERNANDO
TREATMENT PLANT
Chichigalpa
Drinking water
system
Various water
contracts in
Jalapa Malpasillo Sewage
ACCIONA Sustainability Report 2015  27
ACCIONA’s contribution
ACCIONA's performance indicators in the region 2013 2014 2015
Revenues (millions of euros) 891 905 770
Energy produced (total GWh) 0 171 414
Water managed (desalinated/drinking/treated) (hm3
) 0.5 0.7 11.2
Total RDI (millions of euros) 15 18.3 17.9
Activity certified under ISO 9001 (%) 67 77 85
Emissions avoided (thousands of tonnes of CO2) 30 334 470
Emissions generated (thousands of tonnes of CO2) 45.0 49.0 42.1
Water footprint (hm3
) -0.7 -1 -0.9
Activity certified under ISO 14001 (%) 67 77 85
Average equivalent headcount 4,608 5,210 4,423
Key project
La Chira WWTP – Peru. ACCIONA Agua
The project, located in the south of
Lima, involves the design, construction,
financing, operation and maintenance
(for 25 years) of La Chira waste-water
treatment plant and underwater
outflow pipe.
The plant will help resolve the health and
environmental problems of the Peruvian
capital caused by the discharges of the
Surco and Circunvalación collectors,
which currently discharge directly into the
sea without any treatment.
The new WWTP will allow the
environmental recovery of existing beach
areas that are contaminated, increasing
their use as recreational and tourism
space, and will encourage the promotion of
tourism projects in the area of influence.
The concessionaire will build the necessary
infrastructure and provide the state water-
treatment company Sedapal (Servicio
de Agua Potable y Alcantarillado) with
the treatment service for approximately
25% of the Peruvian capital's waste water
which will serve about two and a half
million people. The plant will have average
treatment capacity of 6.3 cubic metres
per second and a maximum of 11.3 cubic
metres per second.
All of the unskilled labour comes from
the area of direct influence of the project,
whereas for skilled labour, priority has been
given to the recruitment of local staff.
As a mark of the Company's
environmental commitment, the use
of additional inputs has been reduced
through two practices: using the material
extracted from the excavations to
improve the project's interior access
routes, and using the material extracted
during the construction of the tunnel to
build an embankment.
During the execution of the project,
various social initiatives have been
implemented that have benefitted around
300 residents of the local community.
Below is a list of the most significant
initiatives:
	Training and job insertion workshops.
	Workshops to promote communication
and integration in the community as
well as family awareness-raising and risk
prevention, among others.
	Collaboration in the construction of a
community centre.
	Visits to the community in the area of
influence of the project.
	Informative talks to the community
about the scope of the project.
	Planting of 1,000 m2
of grass,
7 trees and 213 plants and shrubs.
28 performance by region
North America
ACCIONA projects
Operational and Under Construction
CT Baja California SUR V
Nogales Hospital
Ventika and VENTIKA II
Valles City-Tampico
Highway
University
of San Luis
Potosí
General
Motors
Supreme Audit
Office Building
Maranta
Tower I
Ixtapaluca
Distribution
Road Ciudad del
Carmen
Market
Villahermosa
- Campeche
Highway
Puebla Highway Bridges
Cumbres de Santa Fe II
Acapulco Bypass
Hydroelectric Plant of San Rafael
Jala-Compostela
Highway I and II
Centenario
Canal
León High
Specialisation Hospital
Ingenio
Atotonilco
WWTP
Oaxaca II
Oaxaca III
Oaxaca IV
Eurus
Hermanville
South Canoe
Windsor
Essex
Parkway
Waterdale
Bridge
Ripley
Lamèque
A-30
Royal Jubilee
Hospital
Patient Care
Center
Southeast
Stoney Trail
Site C Dam
Chin Chute
Magrath
Mexico
canada
USA
Turbine
Factory
Velva
Tatanka
EcoGrove
BIG SMILE/
DEMPSEY DIDGE
Red Hills
PE BLUE CANYON
SAN ROMÁN
SEAWATER
DESALINATION
FACILITY
Tampa Bay
St John WTP
CSP NEVADA
SOLAR ONE
ACCIONA Sustainability Report 2015  29
ACCIONA’s contribution
ACCIONA's performance indicators in the region 2013 2014 2015
Revenues (millions of euros) 522 901 1,353
Energy produced (total GWh) 4,532 4,967 4,752
Water managed (desalinated/drinking/treated) (hm3
) 6.6 5.6 0.8
Total RDI (millions of euros) 1.8 4.9 37.7
Activity certified under ISO 9001 (%) 92 93 95
Emissions avoided (thousands of tonnes of CO2) 2,981 3,126 3,935
Emissions generated (thousands of tonnes of CO2) 32 28.6 18.01
Water footprint (hm3
) 2.1 1.3 -0.2
Activity certified under ISO 14001 (%) 92 93 95
Average equivalent headcount 1,442 1,376 1,974
Key project
Atotonilco WWTP–Mexico. ACCIONA Agua
The plant is one of the largest projects of the Water Sustainability
Programme of the Valley of Mexico Watershed, and the largest water
treatment plant built and operated by ACCIONA Water.
The Atotonilco WWTP aims to treat the waste water produced in the
Valley of Mexico, where the country's capital, Mexico City, is located.
Commissioned in November, it is scheduled to be operative in 2016
(with ACCIONA taking care of operation and maintenance for 25 years)
for the National Water Commission (CONAGUA). The construction
portion of this project is worth 311 million euros, while the operation and
maintenance are valued at 1,330 million euros.
It has a nominal average treatment capacity of 35m3
/s and a maximum
of 50m3
/s, including final disposal of the solid waste and sludge
generated. The plant is also equipped with a cogeneration system to
make use of the biogas produced in the digestion process and provide
maximum energy savings.
This installation treats the waste water of ten and a half million people
(representing 60% of the waste water generated by Mexico City). In
addition, the treated waste water will be reused for irrigating 80,000
hectares of land.
In 2011, the project won the Global Water Intelligence Award for Best
Contract. The project is expected to provide employment for more than
2,000 people.
Some of the notable social and environmental initiatives implemented in
the project are as follows:
	Refurbishingofthecomputer room in a school and remodellingof a garden.
	Renovation of local infrastructures.
	Educational scholarships.
	Participation in environmental fairs.
	Reforestation of areas close to the facility.
	Irrigation of plants and trees.
	Donation of PET, cardboard, wood, electronic waste containers and
portable radios to various schools and community organisations.
Measurement of the socio-
economic impact of
ACCIONA Energy in Mexico
During 2015, a study was carried out on the socio-
economic impact of ACCIONA Energy in Mexico
for wind technology with a twofold focus:
1. Calculating the real impact of the company's
activities in Mexico:
Taking into account that in 2014 ACCIONA Energy
produced 22% of Mexico's wind energy (556 MW).
Results since 2014:
Employees: 226 people hired directly by
ACCIONA since 2014.
Contractors and suppliers: more than 6,100
direct and indirect jobs generated.
More than 1,100 induced jobs.
More than 160 million euros contributed to
Mexico's GDP.
15.7 million euros saved on gas imports thanks
to the production of wind energy.
More than 22.75 million euros in tax contributions.
2. Calculating the impact per installed MW
based on the average CAPEX and OPEX
data considering the entire life cycle of the
installation:
Results:
For every installed MW of wind power in Mexico,
54 job-years* will be created throughout its life
cycle, and 1.04 million euros in GDP will be
generated.
(*) Employment creation is defined in terms of “job-years”.This unit
corresponds to the number of Full-time Equivalent (FTE) jobs for
one year of duration.
30 performance by region
Europe
(Not including Spain)
ACCIONA PROJECTS
Operational and Under Construction
portugal
norway
italy
UNITED KINGDOM
ROMANIA
Movar H1
poland
RUSSIA
Waste
treatment plant
in Kielce
Mazury
Airport
Terminal
Torun
Concert
Hall
Opole Thermal
Plant
Jaworzno
Thermal
Plant
Chorzow
Education
Centre
AGH University
Building
Czyzyny
Multifunctional
Hall
Golice
KROBIA I
PONIEC II
croatia
Jelinak
greece
TURKEY
PANACHAIKO I AND II
Airport services
Alentejo water
purification plant
Alcazar do Sal
water purification
plant
AMARELEJA - MOURA
6 Wind
farms
6 Wind
farms
3 Wind
farms
1 Wind
farm
Reggio
seawater
desalination
facility
Cocullo
SANT'ANNA
ISOLA I AND II
Caccamo
Arenas-Cagliari
Water
Purification Plant
Lampedusa and Linosa
desalination plants
Nouro Water
Treatment Plant
Sassari Water
Treatment Plant
Oristano Water
Treatment Plant
Lanusei Water
Treatment Plant
Two railway
bridges
Jewish
Museum and
Tolerance
Center,
Moscow
Szcecin
Incinerator
Tychy
Municipal
Stadium
Follo
Line Civil
Engineering
Tunnels
sweden
Various
contracts
through
Facility
Services
Volskwagen-
Autoeuropa
Boris Yeltsin
Presidential
Center Museum
Campofrío
Project
Energy Efficiency
Project
NETHERLANDS
BELGIUM
Campofrío
House of
European
History
hungary
WATER TREATMENT
PLANTS
General Motors
General Motors
Ford painting
facility
germany
PITESTI WWTP
ACCIONA Sustainability Report 2015  31
Key project
Follo Line – Norway.ACCIONA Construction
Developed by the ACCIONA and Ghella
consortium, Follo Line involves the design
and construction of twin tunnels 20 km
in length with the aim of facilitating the
movement of high-speed trains travelling
at up to 250 km/h. These will be the
longest railway tunnels in Scandinavia.
This contract, signed for a value of
approximately 1 billion euros, will make it
possible to link the cities of Oslo and Ski,
forming the central axis of the intercity
line heading south from the Norwegian
capital, cutting the journey time by half
and increasing goods train capacity (a
goods train can carry the same volume as
24 heavy goods vehicles).
During the construction work, nuisance
could be caused to communities
(such as noise and vibration). For this
reason constant communication is
maintained with those communities
through different channels (e.g. periodic
meetings, SMS notifications, newsletters
and online information).
Throughout the year, the consortium,
together with the client (Jernbaneverket),
organised several multicultural workshops
with employees. The aim was to tackle
cultural differences and how to cooperate
regardless of employees' nationalities.
During 2015, ACCIONA worked together
with Jernbaneverket in contacting the
communities to present both the project
itself and the initiatives that will be
carried out during its execution. This
joint work will continue throughout the
duration of the project.
At the beginning of 2016, a website was
launched which stakeholders can access
to learn about the phases of the project
and make contact if they have any
suggestions or complaints.
ACCIONA’s contribution
ACCIONA's performance indicators in the region 2013 2014 2015
Revenues (millions of euros) 703 672 627
Energy produced (total GWh) 1,239 1,027 1,007
Water managed (desalinated/drinking/treated) (hm3
) 162.9 130.3 145.9
Total RDI (millions of euros) 3.5 9.7 15.5
Activity certified under ISO 9001 (%) 94 89 88
Emissions avoided (thousands of tonnes of CO2) 954 747 781
Emissions generated (thousands of tonnes of CO2) 24.0 24.8 13.9
Water footprint (hm3
) 160.4 128.1 143.7
Activity certified under ISO 14001 (%) 81 75 74
Average equivalent headcount 7,046 5,016 4,099
32 performance by region
Asia and Oceania
ACCIONA projects
Operational and Under Construction
india
Anabaru
Arasinagundi
Tuppadahali
australia
Mundaring water
treatment plant Cathedral Rocks
Adelaide seawater
desalination
facility Waubra
Legacy Way
SYdney
Light Rail
Pacific
Highway
Toowoomba
Motorway
Pumicestone
Road
Guning
Royalla
oman
UAE
Al Jubali
seawater
desalination
facility
Al Fujairah
seawater
desalination
facility
Majis - Sohar
desalination
plant
National
Museum
VARIOUS
CONTRACTS: AFS,
FS and APD
Haddah and
Arana water
treatment plants
Salalah
Airport
qatar
KUWAIT
SAUDI ARABIA
Al Shaheed
Park Museums
(APD)
APD
Project for
ACCIONA SA.
ACCIONA Sustainability Report 2015  33
ACCIONA’s contribution
ACCIONA's performance indicators in the region 2013 2014 2015
Revenues (millions of euros) 349 321 411
Energy produced (total GWh) 1,452 1,165 1,172
Water managed (desalinated/drinking/treated) (hm3
) 54.8 97.0 56.5
Total RDI (millions of euros) 28.2 5.1 1.1
Activity certified under ISO 9001 (%) 92 80 69
Emissions avoided (thousands of tonnes of CO2) 1,177 948 968
Emissions generated (thousands of tonnes of CO2) 30 39 44.3
Water footprint (hm3
) 29.3 63.3 39.1
Activity certified under ISO 14001 (%) 92 80 69
Average equivalent headcount 312 260 291
Key project
Nambucca – Australia. ACCIONA Construction
The ACCIONA-Ferrovial consortium has
been awarded the contract for a section
of the Pacific Highway in Australia.
The project involves the design and
expansion of approximately
19.5 km of the road between Warrell
Creek and Nambucca Heads, and will
include new bridges over the Nambucca
river and Warrell Creek. Work on this
stretch of road began in 2015.
The Pacific Highway is the busiest route
in Australia, linking Sydney, the country's
biggest city, with Brisbane, the third-
largest in terms of inhabitants. The road
is being upgraded and expanded as
part of the government's plan to boost
infrastructure investment.
More than 15,000 motorists travel on the
Warrell Creek to Nambucca section of
the Pacific Highway every day, according
to Warren Truss, Deputy Prime Minister
and Minister for Infrastructure and
Regional Development. This project will
have significant impact in terms of easing
congestion on this highway, as well as
improving its safety.
The upgrade of this section of the motorway
is being co-financed by the governments of
Australia and New South Wales.
This project is accompanied by a
Social Action Plan, which proposes
how to manage participation with the
community and other stakeholders
throughout the project. The aim of this
plan is to ensure that all interested and
affected parties have the opportunity
to understand the nature of the works,
express their comments and concerns,
and have these taken into account during
the design and delivery of the project.
It also addresses the question of how
community participation requirements
will be complied with to ensure that there
are high levels of participation, awareness
raising and resolution of problems. To this
end, a community centre has been made
available as a point of contact between
the project and the community for people
to visit either in person or electronically
via email or telephone.
Among the social actions that are being
carried out in addition to this Social
Action Plan, mention should be made
of the collection of funds for various
social groups such as families affected
by traffic accidents and local helicopter
rescue teams, as well as actions on behalf
of the Cancer Foundation to help raise
awareness of prostate cancer.
The upgrade of the Pacific Highway
section was ACCIONA Infrastructures'
first large project in New South Wales,
while in Brisbane (Queensland),
ACCIONA had already headed the
consortium for the Legacy Way tunnels
project with a value of $1.5 billion.
This project won several international
awards for the introduction of innovative
methods of sustainable construction and
for breaking the world speed record for
tunnel construction.
34 performance by region
Africa
ACCIONA projects
Operational and Under Construction
morocco
gabon
south africa
egypt
cape verde
Gouda
Sishen I
Ntoum water
treatment
plant
Ntoum-Nsile
Highway
Expansion of
Boa Vista Airport
Expansion of
Isla do Sal Airport
Praia seawater
desalination
facility
Bokpoort CSP
Fouka seawater
desalination
facility
Oum Azza water
purification plant
Trasmediterranea
Ourzazate CSP
Katameya water
treatment plant
Gabal Al Asfar
water treatment
plant
New Cairo
Water Purification
Plant
Various water
treatment plants (4)
algeria
ACCIONA Sustainability Report 2015  35
ACCIONA’s contribution
ACCIONA's performance indicators in the region 2013 2014 2015
Revenues (millions of euros) 86 176 169
Energy produced (total GWh) 0 47 438
Water managed (desalinated/drinking/treated) (hm3
) 19.5 19.5 19.6
Total RDI (millions of euros) 0.1 2.7 10.4
Activity certified under ISO 9001 (%) 0 0 24
Emissions avoided (thousands of tonnes of CO2) 0 63 714
Emissions generated (thousands of tonnes of CO2) 53.0 61.3 40.0
Water footprint (hm3
) -4.8 -6.9 -2.7
Activity certified under ISO 14001 (%) 0 0 24
Average equivalent headcount 444 481 227
Key project
Gouda wind farm – South
Africa.ACCIONA Energy
ACCIONA Energy, together with its partners Aveng,
SCBBEC and Local Community Trust, were awarded two
projects in May 2012: the Gouda wind farm (138 MW)
and the Sishen I photovoltaic plant (75 MW) for the
South African Department of Energy.
The Gouda wind farm, in operation since August 2015,
comprises of 46 turbines of 3 MW using ACCIONA
Windpower technology.
The average output of this installation, at around 423
gigawatt hours (GWh) per year, will cover the electricity
demand of some 200,000 South African households and
avoid the emission of 406,000 tonnes of CO2 in coal-
fired plants.
This project has signed an electricity contract with
Eskom that will have a duration of 20 additional years.
In 2013, the Company began evaluating the social
impact of the project with the aim of identifying and
working on the positive and negative impacts, alongside
the Local Community Trust.
Social initiatives carried out in the community during
this year included the following:
Support for the “dream, imagine and create”
programme, which helps to create a safe space for
children and young people during their holidays.
Support for the activities of World AIDS Day, when a
parade was held, free tests were provided and advice
was offered on ways to combat this disease.
Donation in kind towards the maintenance of
community programmes organised by local churches.
Measurement of the socio-
economic impact of ACCIONA
Energy in South Africa
During 2015, a study was made of the socio-economic impact of
ACCIONA Energy in South Africa for two technologies (138 MW
wind power and 74 MW solar photovoltaic) with a twofold focus:
1. Calculating the real impact of the company's activities in
South Africa:
Results:
Employees: 37 people hired directly by ACCIONA in 2014 and
66 in 2015.
Contractors and suppliers: more than 7,000 direct and
indirect jobs generated by the activity since 2013.
More than 2,500 induced jobs since 2013.
More than 222 million euros contributed to South Africa's GDP
since 2013.
Since 2015 in wind power and 2014 in solar photovoltaic, a
total of 11.4 million euros in climate-change costs associated
with greenhouse gas emissions has been avoided.
791,464 Euro invested in RDI since 2015.
2. Calculating the impact per installed MW based on the
average CAPEX and OPEX data considering the entire life
cycle of the installation:
Results:
Wind: For every installed MW of wind power in South Africa,
45 job-years* will be created throughout its life cycle, and 1.14
million euros in GDP will be generated.
Solar photovoltaic: For every installed MW of solar
photovoltaic power, 54 job-years* will be created throughout its
life cycle, and 1.33 million euros in GDP will be generated.
(*) Employment creation is defined in terms of “job-years”.This unit corresponds to the
number of Full-time Equivalent (FTE) jobs for one year of duration.
The information compiled in the chapter
on ACCIONA's Commitment is based on
the materiality analysis carried out ad
hoc for the drafting of this Sustainability
Report 2015.
The criteria, principles, and content
included in this document follow the
G4 framework of the Global Reporting
Initiative (GRI) for sustainability reporting
for the third consecutive financial year.
One of the new elements in that version of
the guide is the identification of the issues
that are relevant for ACCIONA's different
businesses and for their stakeholders based
on the materiality analysis. This allows the
Company to lay special emphasis on the
most important issues, ensuring these are
covered in the Report.
The analysis has been carried out for
the two main lines of business of the
Company: ACCIONA Energy and ACCIONA
Infrastructure, the latter including the
Construction, Industrial, Water and Service
divisions. For this reason, throughout this
chapter we show the results obtained
from this analysis for each of the lines of
business mentioned.
The chapter on ACCIONA's Commitment
provides a detailed description of the
performance and progress of each of the
main pillars of the Sustainability Master
Plan (SMP) based on this analysis.
ACCIONA has carried out a Materiality Analysis with the aim
of communicating to the target stakeholders of this document
any relevant aspects that are of interest to the Company.
To this end, more than 120 issues have been identified
and compared with each line of business.
MATERIALITY ANALYSIS
Identify and transmit the relevant issues
Focusing on what is relevant (G4-18a)
ACCIONA Sustainability Report 2015  37
The criteria, principles and contents
included in this document follow the
G4 framework by GRI for the third
consecutive year
Methodology
G4-25, G4-26
Identification
1
Prioritisation
2
Review, update
and validation
3
Review of the issues identified in the Materiality Analysis 2014
and the trends identified for the drafting of the SMP 2020 with
the aim of expanding the scope, putting greater focus on the most
relevant issues and refining the debate that took place regarding
said issues during 2015.
Prioritisation of issues based on a double analysis: relevance
according to external and internal sources. The consultations with
stakeholders include those made to investors, experts on the issues
and the press. The identification of trends affecting the ACCIONA
businesses and their relevant issues come from the results of the work
carried out for the definition of the continuation of the SMP.
Review and update of the issues identified based on benchmark
institutional guidelines such as IFC Performance Standards on
Environmental and Social Sustainability, the Global Compact
Principles and the CDP, among others. Internal validation with the
Sustainability Committees of the businesses.
38  Materiality Analysis
1. Identification of Material
ASPECTS (G4-18a, G4-25)
This Materiality Analysis cross-checks the
cornerstones of the ACCIONA's SMP and
the Company's business lines, with the aim
of identifying the specific issues for each
activity of the organisation.
The 2015 Materiality Study has been
an extension of the issues identified in
the previous financial year which were
validated internally by the Sustainability
Committees of each business. The analysis
has been updated based on benchmark
data sources for the sectors of ACCIONA
that are specified in the prioritisation
phase, and weighing each of the issues
based on the importance that they reflect
in the identification of trends that have
determined the lines of action of the main
pillars of the new Sustainability Master Plan
(checked both internally and externally).
These sources make it possible to identify
nuances and particularities of the issues for
each business line.
2. Prioritisation of Material
ASPECTs (G4-26)
The prioritisation of the issues has been
determined on the basis of an analysis of
data sources:
a) Relevance given by investors and press.
	Criteria and issues assessed in the Dow
Jones Sustainability Index survey.
	Expectations of investors in terms of
social, environmental and corporate
governance criteria.
	Press analysis: analysis of relevant issues
for stakeholders identified in different
media
b) Internal relevance from the study of
benchmark companies in the sector and
benchmark bodies and institutions.
	Analysis of two companies by line of
business, identifying the most relevant
issues and their main action points.
	International bodies and sector
institutions: WBCSD, WWF (Energy),
International Project Finance and
Institute for Sustainable Infrastructure
(Construction and Industrial), United
States Environmental Protection Agency
and WBCSD (Water) and International
Solid Waste Association and ECOEMBES
(Services).
c) Internal relevance, based on the
identification of trends affecting the
businesses of ACCIONA.
	Consultations with experts and
identification of relevant issues resulting
from the work carried out for the
definition of the SMP.
	Consultation of significant documents
on a world and sector level.
3. Review, Update and Validation
of Material ASPECTS (G4-18a)
The issues were updated based on
institutional guidelines such as: IFC
Performance Standards on Environmental
and Social Sustainability, the Global
Compact Principles, the CDP, the AA1000
standard and new criteria incorporated in
the main sustainability rating agencies.
Furthermore, they were reviewed according
to the reporting requirements of the GRI
sector supplements for the sectors of
Construction and Real Estate and Electric
Utilities.
No significant changes have been made to
material aspects compared to the previous
financial year, whose results were validated
by the different Sustainability Committees
of the businesses.
ACCIONA Sustainability Report 2015  39
Structure of the results
For each of the lines of business of ACCIONA, the results of the
Materiality Analysis 2015 are shown according to the following
structure:
Firstly, it includes the materiality matrix of the line of
business, with all relevant or material aspects that have
been assessed in the analysis carried out, classified in terms
of internal and external relevance. In the case of ACCIONA
Construction and ACCIONA Industrial, the material aspects
are shown jointly in the absence of significant differences
between their respective analyses.
Below, emphasis is put on the industry context of each of the
first three most relevant issues for each of the business line.
Below, out of the 120 issues identified, it is
shown those which are relevant or material
for each division: ACCIONA Energy and
ACCIONA Infrastructure (Construction,
Industrial, Water and Services).
The Report also includes relevant
information about the Company's
other businesses (Bestinver, Hijos
de Antonio Barceló, Real Estate and
Transmediterranea).
With the aim of connecting data regarding
the Company's sustainability and thus to be
able to further examine the issues of most
interest, a key has been created to connect
the issues of this chapter with the issues
dealt with in ACCIONA’s SMP 2015.
	Corporate Governance
	People
	Innovation
	Environment
	Value Circle
	Society
	Stakeholder Engagement
	Dissemination and Leadership
	Accountability
Results of the materiality analysis
by business line
40  Materiality Analysis
2
1
3
4
5
6
710
9
12
1316
14
11
8
15
18
19 17
Relevance to the Company
RelevanceforStakeholders
Climate change mitigation
and adaptation is the main
material aspect of
Acciona Energy
Of all aspects assessed, the following first
three, those that have obtained the highest
relevance, are described.
Material aspects
ACCIONA Energy (G4-19)
1. Climate change mitigation and
adaptation
2. Impact and dialogue with local
communities and job creation
3. Risk management
4. Ethics and compliance
5. Sustainable innovation
6. Health and safety
7. Safety and quality of supply
8. Corporate governance
9. Sustainable management of
suppliers
10. Sustainable water management
11. Talent attraction and retention/
development of human capital
12. Biodiversity
13. Environmental management
14. Sustainability performance
15. Equality and diversity
16. Waste
17. Human rights
18. Materials
19. Product and service life cycles
High Relevance
Medium Relevance
Low
Relevance
ACCIONA Sustainability Report 2015  41
Why is it important
for the energy sector?
The COP 21 has defined a new international scenario to
contain climate change. As at December 2015, 187 of
the 195 countries that took part presented their national
commitments to fight against climate change. Among them,
three of the most polluting companies: China, USA and India.
During 2015, there has been an increase in the participation of
the private sector, which will have a crucial role in the climate
change agenda on a world scale.
According to the report Weathering the next storm: A closer
look at business resilience by the Center for Climate and Energy
Solutions, 90% of companies included in the SP Global 100
Index identify climate change as a current or future risk. On
the other hand, we should mention ACCIONA's commitment
to fighting climate change, which is reflected in its inclusion
in the CDP index Climate A list 2015, considered one of the
best in the industry due to its promotion of a transition to a
low carbon economy.
Furthermore, according to the World Bank, an increasing
number of countries will implement regimes for the trade
of emission allowances and there are plans for promoting
programmes to regulate said trade.
When it comes to establishing climate change mitigation and
adaptation actions, companies must identify in advance the
risks which they may face. Furthermore, methodologies must
be developed for measuring and quantifying the financial
impact of climate change on the Company.
Why is it important
for the energy sector?
Investors require companies to pay greater attention to
their contribution to local communities. For this reason, an
increasing number of companies in the energy sector identify
the need to maintain communication and engage with
the local community by means of developing programmes
and lines of action that require a social and economic
drive. The companies commit to dialogue and the creation
of local employment, minimising the negative impact on
communities, which makes it easier to obtain the social
licence to operate. This licence refers to the acceptance of
the companies and their projects within local communities.
This will imply an increase in transparency with regard
to the real impact of the activities of the companies. An
example of the increase in transparency will be reflected on
6 December 2016, when the EU publishes the guidelines on
social and environmental information that reports should
include as from 2018.
1. Climate Change
Mitigation and Adaptation
2. Impact and dialogue with local
communities and job creation
[For further information, please refer to the issue of
Environment in the chapter on ACCIONA's Commitment]
[For further information, please refer to the issues of
Society and Stakeholder Engagement in the chapter on
ACCIONA's Commitment]
3 Risk Management
[For further information, please refer to the topic of Corporate Governance in the chapter on ACCIONA's Commitment]
Why is it important for the energy sector?
Energy is a strategic and basic resource
for the development of populations and
countries, and is subject to different
regulatory variations.
The surge of renewable energies is also
connected to the need for consistent
regulatory systems that offer legal
security to companies in charge of
developing said technologies.
Furthermore, geographical diversification
entails exposure to a range of regulatory
environments, making even more
relevant an adequate management of
regulatory risks. The regulatory instability
brought about by the energy reform
implemented over recent years in Spain
has brought significant challenges for the
companies in the sector.
On the other hand, in the longterm it is
expected that there will be an increase
in the demands by investors for the
inclusion of environmental, social and
governance issues (ESG) in the risk
management models of companies. The
failure to include said aspects will lead to
mistrust, limiting access to financing.
42  Materiality Analysis
Ethics and Compliance
are the most relevant
aspects in the
Construction and
Industrial sectors
Of all aspects assessed, the following first
three, those that have obtained the highest
relevance, are described.
1
2
34
5
6
7
8
9
10
11
12
13
1415
16
17
18
19
Material aspects
ACCIONA Infrastructure: Construction and Industrial (G4-19)
1. Ethics and compliance
2. Impact and dialogue with
local communities and
job creation
3. Health and safety
4. Climate change
mitigation and
adaptation
5. Sustainability
performance
6. Corporate governance
7. Materials
8. Sustainable management
of suppliers
9. Risk management
10. Environmental management
11. Talent attraction and retention
and development of human
capital
12. Customers
13. Human rights and working
conditions
14. Sustainable water management
15. Sustainable innovation
16. Waste
17. Equality and diversity
18. Biodiversity
19. Product and service life cycles
Relevance to the Company
RelevanceforStakeholders
High Relevance
Medium Relevance
Low Relevance
ACCIONA Sustainability Report 2015  43
1. Ethics and Compliance
Why is it important for the
construction and industrial
sector?
One of the greatest concerns in today's society, and
one of the most frequent risks faced by companies
working with public contracts, is corruption (CIS,
2014). According to the McKinsey Infrastructure
Practice Report, one of the obstacles for obtaining
private financing for infrastructure projects is
mistrust by politicians and citizens in the delegation
of public assets to private property. Many of these
concerns derive from the frequency of conflicts and
corruption in the sector. Tax evasion by companies is
also one of society's great concerns.
Investors and customers show a growing interest
in companies with robust integrity systems and
transparent business practices, which provides trust
and credibility.
Following the reform of the Penal Code in Spain
in July 2015, companies have more awareness of
the importance of having a regulatory compliance
policy. This is encouraging companies to be more
responsible and stricter with regard to their response
to offences made by employees.
[For further information, please refer to the topic of
Corporate Governance in the chapter on ACCIONA's
Commitment]
2. Impact and dialogue with local
communities and JOB CREATION
Why is it important for the construction
and industrial sector?
The construction of infrastructures brings about a significant
impact, both positive and negative, on local communities.
For this reason, corporate strategies must be aligned with the
promotion of positive effects on communities and the reduction
and mitigation of negative effects.
In many cases, the works in this sector involve population
displacements. This is why alternative approaches must be
sought, agreed with the communities by means of social impact
assessments, which allow the development of the programme
in harmony with the interests of the community. It is also
essential to carry out assessments of real and potential impacts
on the rights of these communities. Furthermore, in the case of
displacements or relocations, companies should compensate
populations, not only because of the economic impact, but also
because of the non-financial impacts (for instance, the loss of
culture and access to sacred sites), according to the Reference
Guide to the UN Declaration on the Rights of Indigenous Peoples.
The relevant positive impacts at local level include the creation of
employment and the hiring of local suppliers. Large investments
require there to be an adequate workforce and an appropriate
productive environment in the area where the project is going
to take place. For instance, a good practice is for companies
to work with educational institutions to train people who will
subsequently be hired.
[For further information, please refer to the topics of Society and
Stakeholder Engagement in the chapter on ACCIONA's Commitment]
44  Materiality Analysis
It is increasingly important that
health and safety demands
are extended to the entire
supply chain of the companies
Why is it important for the construction
and industrial sector?
In the construction sector, health and safety in the workplace is a
strategic and distinguishing priority. Companies should have certified
health and safety management systems that identify the risks
associated with their activity and establish ambitious targets and
measures to mitigate them.
Companies and public institutions should carry out actions to ensure
high levels of health and safety in the workplace, according to the
2nd
European Survey of Enterprises on New and Emerging Risks by the
European Agency for Safety and Health at Work. It is essential to provide
employees and third-party workers with the procedures, measures and
capabilities to carry out their work in safe conditions, given that it is
increasingly important for health and safety demands to extend to the
entire supply chain of companies aiming to align their principles with
those of their suppliers.
Senior management carries out an essential role in the establishment
of a corporate culture on this issue. Furthermore, it is considered good
practice for health and safety performance to be linked to the variable
remuneration of employees.
According to the Strategic Framework for Occupational Health and
Safety of 2014-2020 of the European Union, three main challenges are
identified:
Improving the implementation of already existing health and safety
regulations.
Improving the prevention of work-related illnesses by treating new
emerging risks as well as current risks.
Taking into account the age of workers.
[For further information, please refer to the topic on People in the chapter on
ACCIONA's Commitment]
3. Health and Safety
ACCIONA Sustainability Report 2015  45
Of all aspects assessed, the following first
three, those that have obtained the highest
relevance, are described.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
19
18
For ACCIONA Agua, impact and
dialogue with local communities
and job creation
is the most relevant aspect
Material aspects
ACCIONA Infrastructure: Agua (G4-19)
1. Impact and dialogue with
local communities and
job creation
2. Sustainable water
management
3. Ethics and compliance
4. Water quality
5. Climate change
mitigation and adaptation
6. Sustainable innovation
7. Health and safety
8. Human rights and
working conditions
9. Talent attraction and
retention
10. Waste
11. Risk management
12. Customers
13. Corporate governance
14. Biodiversity
15. Development of human capital
16. Sustainability performance
17. Equality and diversity
18. Sustainable management of
suppliers
19. Product and service life cycles
Relevance to the Company
RelevanceforStakeholders
High Relevance
Medium Relevance
Low Relevance
46  Materiality Analysis
1. Impact and dialogue with local
communities and JOB CREATION
Why is it important
for the water sector?
Investors require companies to pay greater attention to their
positive contribution to local communities. An increasing number of
companies in the water sector identify the need to communicate and
be involved with the local community through the development of
tools for dialogue with these communities that make it possible
to define programmes and lines of action that lead to social and
economic progress.
More specifically, water management on a local level should be
focused on the following aspects to ensure quality, sustainability and
reach:
Informing the communities where the Company operates.
Providing tools and processes to promote local participation in
water management.
Answering the demand of communities.
Fostering the participation of women.
Providing training on the management of conflicts of interest to
employees.
Establishing good relations with local institutions and organisations.
Furthermore, one of the main contributions of the companies to
the Sustainable Development Goals is the development of the
communities in which they operate, fostering attention towards this
issue by groups of agents such as public administrations, companies,
citizens, etc. In this way, the companies are in alignment with the UN
Global Agenda for collaboration in sustainable development.
[For further information, please refer to the topics of Society and Stakeholder
Engagement in the chapter on ACCIONA's Commitment]
2. Sustainable Water Management
Why is it important
for the water sector?
Water crisis is the third risk posing greatest
impact, according to the Global Risks Report
2016 of the World Economic Forum. It is
a systemic risk, linked to climate change,
poverty/inequality and economic development.
The Sustainable Development Goals include
the availability and sustainable management of
water and sanitation for everyone as a priority.
Water is the new carbon in terms of importance
for risk management and the effect on the
companies’ operations. Within this issue, we
draw attention to the issues related to the
Company's water consumption (or water
footprint) and the establishment of goals for
its reduction.
Companies should measure their water
footprint throughout the entire value chain
and try to reduce it wherever possible. Reducing
the water footprint is not only positive for
the environment, but also for improving
the Company's efficiency and reputation. In
order to have adequate water management,
companies must set reduction goals, and
establish water saving and efficiency measures
to achieve them. Likewise, it is appropriate to
establish a monitoring system for said goals to
ensure they are reached.
Sustainable management of water should
provide an answer to different problems
deriving from the characteristics of this
renewable natural resource: guaranteeing
sustainable use, protecting and restoring its
quality, both for human and ecological use,
and preventing water scarcity from being an
obstacle for reasonable social development.
Given that the water sector lives off this
resource, its sustainable management to ensure
its quality and that of everything that water
represents, is crucial.
[For further information, please refer to the topic
of Environment in the chapter on ACCIONA's
Commitment]
ACCIONA Sustainability Report 2015  47
Why is it important for the water sector?
Companies must act under the strictest ethical and integrity standards in keeping with their
principles and values in all the countries where they operate. One of the greatest concerns in today's
society, and one of the most frequent risks faced by companies working with public contracts,
is corruption. For this reason, the companies must guarantee ethical behaviour through their
performance and transparency.
In order to furnish the Company with trustworthiness and credibility, it is important to provide
clear and transparent information regarding issues such as taxation. It is necessary to report fiscal
information at international, national and regional levels, given that tax evasion is also an issue that
concerns the Company.
Furthermore, it is relevant that companies have an ethical channel that allows stakeholders to report
non-ethical conduct.
[For further information, please refer to the topic of Corporate Governance in the chapter on ACCIONA's
Commitment]
3. Ethics and Compliance
48  Materiality Analysis
Material aspects
ACCIONA Infrastructure: Services (G4-19)
Climate Change mitigation
and adaptation play a
relevant role in all businesses
3
1
2
45
6
7
8
9
10
11
12
13
14151617
Of all aspects assessed, the following
first three, those that have obtained the
highest relevance, are described.
1. Climate change mitigation and
adaptation
2. Ethics and compliance
3. Sustainability performance
4. Environmental management
5. Sustainable water
management
6. Corporate governance
7. Impact and dialogue with local
communities
8. Talent attraction and
retention, development
of human capital and job
creation
9. Human rights and working
conditions
10. Sustainable innovation
11. Waste
12. Health and safety
13. Materials
14. Equality and diversity
15. Customers/mechanisms for
gathering client feedback
16. Sustainable management of
suppliers
17. Biodiversity
Relevance to the Company
RelevanceforStakeholders
High Relevance
Medium Relevance
Low Relevance
ACCIONA Sustainability Report 2015  49
1. Climate Change Mitigation and Adaptation
Why is it important for the services sector?
In 2015, in COP 21, 195 countries,
including China, the USA and India,
signed an agreement against climate
change that highlights the need for
companies to incorporate this factor in
their strategy.
In establishing actions geared towards
mitigating and adapting to climate
change, companies must previously
identify the risks which they may face.
Furthermore, methodologies should be
developed for measuring and quantifying
the economic impact of climate change
on the Company.
In order to show their performance and
commitment to the reduction of possible
impacts, companies should include in
their periodic reports factors related to
energy efficiency, waste recycling and the
reduction of greenhouse gas emissions
(GHG), among others.
Companies dedicated to waste
management offer significant
opportunities as regards the reduction of
greenhouse gas emissions. Through the
implementation of proven, cost-efficient
technologies, they can contribute
to mitigating and reducing polluting
emissions. Waste policies and regulations
can be strong national driving forces in
reducing greenhouse gas emissions. To
reduce emissions in cleaning services,
the ISWA (International Solid Waste
Association) proposes measures such as:
Rationalising waste collection
services, improving fuel efficiency and
introducing alternative fuels, developing
new forms of transport, etc.
Increasing the recovery of materials and
replacement fuels.
Replacing the energy produced from
fossil fuels by thermal energy and
electricity from waste combustion,
and recovering metals and ashes from
incineration.
Installing collection systems and
treatment of landfill gases and using the
landfill gases as fuel.
[For further information, please refer to the topic of Environment in the chapter on ACCIONA's Commitment]
2. Ethics and Compliance
Why is it important for the
services sector?
One of the greatest concerns in today's society, and
one of the most frequent risks faced by companies
working with public contracts, as is the case of the
services sector, is corruption.
Companies must act under the strictest ethical
and integrity standards, and must adhere to their
principles and values in all the countries where they
operate.
In order to furnish the Company with trustworthiness
and credibility, it is important to provide clear and
transparent information on issues such as taxation.
It is necessary to report tax information both on an
international level and a national and regional level.
Furthermore, in the development of a system of solid
and transparent control, the companies should attach
importance to having an ethical channel that allows
stakeholders to report non-ethical conduct.
[For further information, please refer to the topic of Corporate
Governance in the chapter onACCIONA's Commitment]
3. Sustainability Performance
Why is it important
for the services sector?
A strategic factor for companies is sustainability. Externally, it is
important to show to the different stakeholders the commitment
to and progress made in the management and fulfilment of their
expectations. Both corporate websites and management reports
should include sustainability-related information.
Internally, all employees in a company are responsible for the
sustainability performance. Training on key sustainability issues is
important for raising awareness and educating workers. A practice
used to achieve this end is to establish a variable remuneration for
employees linked to their performance in terms of sustainability.
Another incentive used by companies is the development of activities
that involve some of the main stakeholders. In this regard, it is
worth pointing out the organisation of sustainability awards aimed
especially at employees and suppliers.
Inclusion in sustainability indexes creates a value that sets the
companies apart in tenders and public auctions. This sector generates
a multiplier effect given that its practices are very visible to users and,
therefore, very sensitive to sustainability performance.
[For further information, please refer to the topics of People,
Dissemination and Leadership and Accountability in the chapter
on ACCIONA's Commitment]
50  Materiality Analysis
The matrices for representation of the
material aspects by line of business
pinpoint global aspects. The definition of
each aspect for each division is included
below, indicating whether this aspect
has an internal impact or affects external
stakeholders and, therefore, whether its
impact goes beyond the organisation.
Scope of the material aspects
Material aspects within the organisation
aspects ACCIONA (applicable to all lines) ACCIONA Energy
Talent attraction
and retention
	Performance assessment
	Remuneration linked to personal and corporate targets
	Satisfaction surveys
	Turnover rates
	Employee assessment systems
	Incentives linked to personal and corporate targets
	Training scholarships
	Investment in employee training
	Measurement of employee satisfaction
Biodiversity 	Biodiversity policy
	Impacts on biodiversity
	Biodiversity policy	
	Camera-trap mechanisms
	Analysis of the condition of the ecosystems
affected by the Company	
	Impacts on biodiversity	
	Activities to protect biodiversity
Corporate governance 	Human rights
	Risk management
	Lack of transparency in public
auctions and official tenders
	Payments to government workers
	Cost overruns in the development of works
	Reputation
	Transparency
	Environmental, social and governance commitment
Water quality 	Not applicable 	Not applicable
Product and service
life cycles
	Analysis of full life cycle of products and services
	Environmental impact at each stage of the
development of products and services
	Non-material
Customers 	Customers satisfaction
	Receipt of client feedback
	Not applicable
G4-19, G4-20, G4-21
Therefore, below is a list of identified
aspects for which the relevance or
materiality has been analysed for the
different divisions.
ACCIONA Sustainability Report 2015  51
Material aspects within the organisation
Material aspects
outside the
organisation
ACCIONA Infrastructure
ACCIONA Construction and Industrial ACCIONA Agua ACCIONA Service
	Employee assessment systems
	Incentives linked to personal
and corporate targets
	Training scholarships
	Investment in employee training
	Measurement of employee satisfaction
	Employee assessment systems
	Incentives linked to personal
and corporate targets
	Training scholarships
	Investment in employee training
	Measurement of employee
satisfaction
	Employee assessment systems
	Incentives linked to personal
and corporate targets
	Training scholarships
	Investment in employee training
	Measurement of employee satisfaction
	Biodiversity policy	
	Camera-trap mechanisms
	Analysis of the condition of the
ecosystems affected by the
Company	
	Impacts on biodiversity	
	Activities to protect biodiversity
	Biodiversity policy	
	Camera-trap mechanisms
	Analysis of the condition of the
ecosystems affected by the
Company	
	Impacts on biodiversity	
	Actions to protect biodiversity
	Non-material
	Lack of transparency in public
auctions and official tenders
	Payments to government workers
	Cost overruns in the
development of works
	Reputation
	Transparency
	Environmental, social and
governance commitment
	Lack of transparency in public
auctions and official tenders
	Payments to government workers
	Cost overruns in the
development of works
	Reputation
	Transparency
	Environmental, social and
governance commitment
	Lack of transparency in public
auctions and official tenders
	Payments to government workers
	Cost overruns in the
development of works
	Reputation
	Transparency
	Environmental, social and
governance commitment
	Not applicable 	Quality of water supplied to the
client (drinking, waste…)
	Type of water treatment
	Health and environmental risks:
management of pathogens,
disruptors, chemical compounds
and new pollutants
	Policies and management systems
for minimising health, environment
and areas of water stress
	Not applicable
	Analysis of full life cycle of
products and services
	Environmental impact at each
stage of the development of
the products and services
	Non-material 	Not applicable
	Measurement of client
satisfaction 	
	Mechanisms for gathering client feedback
	Measurement of client
satisfaction	
	Mechanisms for gathering
client feedback
	Measurement of client
satisfaction	
	Mechanisms for gathering client feedback
G4-19, G4-20, G4-21
52  Materiality Analysis
Material aspects within the organisation
aspects ACCIONA (applicable to all lines) ACCIONA Energy
Human rights and
working conditions
	Protection of the human rights of employees 	Non-material
Sustainability performance 	Link key employee remuneration to
sustainability performance
	Provide training in key sustainability issues
	Link key employee remuneration to the
Company's sustainability performance
	Promote training in key sustainability issues
	Organise and receive awards related to sustainability
Ethics and compliance 	Anti-corruption policy
	Integrity in public auctions and official tenders
	Transparency in cost of works
	Fiscal transparency
	Code of ethics and code of conduct
	Legal compliance
	Anti-corruption policy
	Integrity in public auctions and official tenders
	Transparency in cost of works
	Fiscal transparency
	Code of ethics and code of conduct
	Legal compliance
Environmental
management
	Environmental policy
	Environmental management system
	Setting targets
	Meeting targets
	Environmental management systems certification
	Environmental policy
	Environmental management system
	Setting targets
	Meeting targets
	Environmental management systems certification
Risk management 	Risk management systems 	Risk management systems
	Financial risks (volatility of energy
prices, ROI, carbon price)
Sustainable water
management
	Water catchment (consumption, sea water extraction…)
	Measuring water footprint
	Targets to reduce water consumption
	Water discharge and associated impact
	Water catchment (consumption,
sea water extraction…)
	Measuring water footprint
	Targets to reduce water consumption
	Water discharge and associated impact
Sustainable management
of suppliers
	Policy regarding social, environmental and ethical issues
for suppliers and compliance measurement systems
	Corrective measures in the event of non-compliance 	
	Integration of sustainability criteria
	Local hiring	
	Supplier risk assessment
	Water footprint and carbon footprint of suppliers
	Catalogue of sustainable products
	Policy regarding social, environmental and ethical issues
for suppliers and compliance measurement systems
	Corrective measures in the event of non-compliance 	
	Integration of sustainability criteria
	Local hiring	
	Supplier risk assessment
	Water footprint and carbon footprint of suppliers
	Catalogue of sustainable products
G4-19, G4-20, G4-21
ACCIONA Sustainability Report 2015  53
Material aspects within the organisation
Material aspects
outside the
organisation
ACCIONA Infrastructure
ACCIONA Construction and Industrial ACCIONA Agua ACCIONA Service
	Human Rights Policy
	Demand that suppliers
respect human rights
	Measures against discrimination
	Trade-union freedom
	Human Rights Policy
	Demand that suppliers
respect human rights
	Measures against discrimination
	Trade-union freedom
	Human Rights Policy
	Demand that suppliers
respect human rights
	Measures against discrimination
	Trade-union freedom
	Link key employee remuneration to the
Company's sustainability performance
	Promote training in key
sustainability issues
	Organise and receive awards
related to sustainability
	Link key employee
remuneration to the Company's
sustainability performance
	Promote training in key
sustainability issues
	Organise and receive awards
related to sustainability
	Link key employee remuneration to the
Company's sustainability performance
	Promote training in key
sustainability issues
	Organise and receive awards
related to sustainability
	Anti-corruption policy
	Integrity in public auctions and tenders
	Transparency in cost of works
	Fiscal transparency
	Code of ethics and code of conduct
	Legal compliance
	Anti-corruption policy
	Integrity in public auctions and
official tenders	
	Transparency in cost of works
	Fiscal transparency
	Code of ethics and code of conduct
	Legal compliance
	Anti-corruption policy
	Integrity in public auctions
and official tenders
	Transparency in cost of works
	Fiscal transparency
	Code of ethics and code of conduct
	Legal compliance
	Environmental policy
	Environmental management system
	Setting targets
	Meeting targets
	Environmental management
systems certification
	Not applicable 	Environmental policy
	Environmental management system
	Setting targets
	Meeting targets
	Environmental management
systems certification
	Risk management systems 	Risk management systems 	Not applicable
	Water catchment (consumption,
sea water extraction…)
	Measuring water footprint
	Targets to reduce water consumption
	Water discharge and associated impact
	Water catchment (consumption,
sea water extraction…)
	Measuring water footprint
	Targets to reduce water consumption
	Water discharge and
associated impact
	Water catchment (consumption,
sea water extraction…)
	Measuring water footprint
	Targets to reduce water consumption
	Water discharge and associated impact
	Policy regarding social, environmental
and ethical issues for suppliers and
compliance measurement systems
	Corrective measures in the
event of non-compliance 	
	Integration of sustainability criteria
	Local hiring	
	Supplier risk assessment
	Water footprint and carbon
footprint of suppliers
	Catalogue of sustainable products
	Non-material 	Policy regarding social, environmental
and ethical issues for suppliers and
compliance measurement systems
	Corrective measures in the
event of non-compliance 	
	Integration of sustainability criteria
	Local hiring	
	Supplier risk assessment
	Water footprint and carbon
footprint of suppliers
	Catalogue of sustainable products
G4-19, G4-20, G4-21
54  Materiality Analysis
Material aspects within the organisation
aspects ACCIONA (applicable to all lines) ACCIONA Energy
Equality and diversity 	Diversity and equal opportunities policy	
	Training on multiculturalism
	Job insertion programmes for people
at risk of social exclusion
	Targets for employing people with disabilities
	Labour-family reconciliation measures
	Non-material
Impact and dialogue
with local communities
and job creation
	Social action policy
	Volunteering programme
	Collaboration with sector platforms
	Project impact assessment
	Creation of local employment
	Population displacements
	Dialogue with communities
	Local suppliers
Sustainable innovation 	Sustainable innovation roadmap
	RDI investments
	Sustainable innovation roadmap
	Development of new technologies and report
on new RDI investments of the Company
	Having measurable RDI targets
	Social and environmental impact of RDI projects
	Working with third parties
Materials 	Not applicable 	Non-material
Climate change mitigation
and adaptation
	Policy on climate change
	Risk assessment
	Identification of climate change risks
	Policy on climate change
	Measurement of financial impact of
climate change on the Company
	Energy efficiency in buildings
	Greenhouse gas emissions
Waste 	Protocols for identification, separation,
elimination, reuse and recycling
	Non-material
Safety and quality
of supply
	Not applicable 	Demand fulfilment
	Supply capacity
	Diversification of electricity generation mix
	Innovation in production technologies
Health and safety 	Risk identification
	Awareness-raising and training
	Identification of risks and mitigation measures
	Heath and safety awareness-raising and training
	Health and safety certification suppliers
	Reduction of work-related accidents
	Deaths due to work-related accidents
Non-material: issue identified as having a low degree of relevance. Not applicable: issue not identified in the study for the line of business.
G4-19, G4-20, G4-21
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ACCIONA's Sustainability Report 2015

  • 2.
  • 3. View and download ACCIONA’s 2015 Sustainability Report by scanning the QR code.
  • 4. Contents 4 5624 8 10 36 18 216 224 CHAIRMAN’S STATEMENT ACCIONA’S COMMITMENT PERFORMANCE BY rEGION ABOUT THIS REPORT COMPANY PROFILE MATERIALITY ANALYSIS TRIPLE bottom line CONTENT INDEX GRI G4 independent ASSURANCE REPORT 66. Corporate governance 78. People 108. Innovation 120. Environment 156. Value circle 182. Society 194. Stakeholder Engagement 202. Dissemination and leadership 210. Accountability
  • 5. CHAIRMAN’S Statement Dear friends, The year 2015 has been one of global changes. On the one hand, we are witnessing a generalised awareness of the effects of climate change, as evidenced in Paris at the 21st Climate Change Conference or COP21, a summit that will go down in history as one of the most crucial diplomatic and business events to date. At the summit, all 196 participating States adopted agreements that should make it possible to develop a low-carbon economy to help limit global warming and contribute to improving the environment and life on our planet over the next decades. On the other hand, the United Nations GeneralAssembly approved theAgenda 2030 for Sustainable Development, setting 17 goals in the economic, social and environmental spheres.This action plan for the benefit of people, our planet and prosperity, and which also aims to strengthen world peace and access to justice, outlines the strategy for the development programmes that need to be implemented over the next 15 years. ACCIONA has assumed these challenges as its own, and incorporated them into its business models. Specifically, the Company's new Sustainability Master Plan 2020 was created out of the ambition and commitment to make ACCIONA a carbon neutral company. This Report provides a detailed view of our sustainability performance for 2015, and the evaluation of the Sustainability Master Plan 2015, which brought us so many challenges over the past five years. JOSÉ MANUEL ENTRECANALES Chairman of ACCIONA
  • 6. ACCIONA Sustainability Report 2015  5 We can safely say that the aim of this Plan, which has now come to its end, has been fulfilled. In fact, each of the goals defined for each of the commitments have been exceeded both quantitatively and qualitatively. As a basic and inherent cornerstone for any business, ACCIONA has worked on the implementation of measures to improve its Corporate Governance. To this end, over the past years a Company Policy Book was created, the Code of Conduct was updated, and a General Directorate of Corporate Compliance was set up to supervise the efficiency of the procedures, controls and internal commitments established with regard to Corporate Governance. Likewise, work was carried out on creating an external diagnostic tool for crime-prevention and anti-corruption, while another was created on the subject of human rights. In the sphere of People, the Company has always placed priority on fostering the health and safety of its employees and third parties. Thus, the Plan set a goal to improve the accident rate by 20% compared to 2011, and the Company achieved this, surpassing it and reduced the accident rate by 31.57%. With regard to human capital, a series of training and development programmes on sustainability have been held in Australia, Brazil, Canada, Chile, Italy and Mexico, as established in the Plan. In order to raise awareness regarding sustainability issues among employees, the variable remuneration package includes a percentage linked to performance in the area of sustainability.This initiative has achieved a coverage rate of 97% for executives and 90% for managers, and also extends to part of the technical and support staff. As regards the management of diversity, we have worked hard to encourage access to the Company by people with disabilities. In 2015, the Company reached the figure of 3.55% of equivalent employment in its workforce in Spain. Furthermore, the number of women in managerial positions grew to 18.8% of the total in 2015. Protection of the Environment constitutes one of the Company's hallmarks, an intrinsic feature of the way we conduct our business. In the sphere of the fight against climate change and energy efficiency, the Company committed itself to improving management ratios by 15%. In both cases, the goals set in the Plan were exceeded, both for annual goals and total goals. Specifically, in 2015, the Company avoided the emission of 17.2 million tonnes of CO2 in the atmosphere. As to the Company's water footprint, it set out to multiply its positive net contribution by five compared to 2009. This goal was amply fulfilled, increasing its positive footprint to 495 hm3 for 2015, which is 6.4 times the water footprint in 2009. Needless to say, Society plays a very big role in the Company's activities. The importance of this can be seen in the contribution of close to seven million euros, which represents 4.89% of the dividend equivalent.
  • 7. 6  Chairman's Statement The Company has continued to work on another initiative, the implementation of the Social Impact Management methodology in 47 projects of the Construction, Industrial, Water, Services and Energy divisions in 18 countries. The methodology allows ACCIONA to identify the positive impact of its projects, as well as preventing and mitigating risks affecting local communities. The ACCIONA Microenergía Foundation has provided basic electricity services to approximately 30,000 people in isolated rural communities in Cajamarca (Peru) and Oaxaca (Mexico), notably improving their living conditions. The Value Circle has centred its efforts on improving the performance of the supply chain as regards sustainability. To achieve this, suppliers have been given access to self-assessment tools, and have been assigned a sustainable development rating. In 2015, we implemented PROCUR-e, a new supplier assessment tool through which a total of 4,815 surveys were sent to suppliers with turnovers in excess of 100,000 euros. Furthermore, a total of 628 suppliers (1,822 people) have been provided with training on sustainability. Innovation constitutes one of the Company's main drivers of growth and differentiation. A goal was set to reach the figure of 500 million euros invested in R&D&I by the end of the Plan. This goal was amply exceeded, having reached a total of 876 million euros at the end of 2015. In addition, process improvements were identified in the 2012-2015 period for the amount of 87 million euros. ACCIONA is committed to Accountability towards its stakeholders.As well as continuous dialogue with the key stakeholders, consultations with customers and other groups in each and every one of the lines of business of the Company, we submit our sustainability performance to these groups in a rigorous, transparent manner, following benchmark international standards. The Company reports its sustainability performance according to the G4 version of the Global Reporting Initiative (GRI) standard. Furthermore, since 2012 the Company drafts its Integrated Report in accordance with the In 2015,ACCIONA invested close to seven million euros within its social action plan, while it also continued its commitment to innovation and sustainability
  • 8. ACCIONA Sustainability Report 2015  7 framework of the International Integrated Reporting Council (IIRC). ACCIONA also continues to be present in the leading sustainability indexes: DJSI World, FTSE4Good, MSCI Global Climate Index, The Climate “A” list of the CDP, and STOXX Global Climate Change Leaders Index, among others. With regard to Dissemination and Leadership, ACCIONA strives to consolidate the Company's position as an international benchmark for sustainability.To this end, during the years when the last Plan was in effect, the Company attended the main domestic and international forums on sustainability.The Company's assumption of an executive leadership role at the World Business Council for Sustainable Development, its participation in the creation of the CEO Climate Leadership Group within the framework of the World Economic Forum, its participation in the launch of the Sustainable Development Goals at the United Nations headquarters in September, and its active participation in the above-mentioned COP21 in December are noteworthy in this regard. Lastly, in 2015, the Sustainability Master Plan 2020 was drafted and presented to the Sustainability Committee of the Board of Directors.This Plan will set the lines of action on sustainability for the coming years. These last five years have been filled with challenges that ACCIONA has managed to deal with while still maintaining its commitment to sustainability. The year 2016 is set to be replete with exciting challenges, both internally and externally. For this reason, I invite you to find out more about our efforts in 2015 so we can prepare and respond appropriately to these challenges. We must do this while staying true to our commitment to carrying out our activities as sustainably as possible, and continue to improve every year through the responsible management of our environment and our stakeholders.
  • 9. This Sustainability Report includes all of the sustainability challenges and the manner in which they have been dealt with. The document also explains the performance of the activities carried out by ACCIONA in 2015, with the aim of offering a comprehensive, clear picture of all of the information needed by the Company’s different stakeholders. With the information reported here, the aim is for readers to find everything relating to sustainability in a single report. The content of this Report is complemented by other reports drafted by the Company: the Annual Report, the Annual Corporate Governance Report, the Integrated Report and the Annual Accounts (G4-17), as well as by the content included on the website. The content of this Report is based on the information regarding policies, actions and performance provided in sustainability reports published in previous years, but primarily it focuses on the progress made during 2015. Furthermore, this report describes the annual progress made by the Company in the implementation of the ten principles of the United Nations Global Compact on human rights, labour, environment and anti-corruption. This document is published annually and has been drafted based on the indications contained in the G4 Sustainability Reporting Guidelines by the Global Reporting Initiative (GRI), including the information required by the Construction and Real Estate and Electric Utilities sector supplements. Compliance with these guidelines guarantees that the information contained within this Report is reliable, full and balanced. Hence, the Company considers that the 2015 Sustainability Report meets the G4 Guidelines at the “Comprehensive” level within the Materiality Disclosures Service offered by GRI. In addition, for the drafting of this Report, ACCIONA has followed the indications established by the AA1000 APS standard with the aim of aligning the information included with the expectations and concerns of its stakeholders. In order to verify the reliability of the information, the correct application of the principles of the AA1000 APS standard, and the consistency of the information that responds to the general basic content of the Guidelines (G4), the Company has hired to carrying out an external audit of the Report, using the services of the company KPMG Asesores S.L. This year, ACCIONA has requested the audit firm to check a set of relevant indicators with a reasonable level of assurance. As a result of the audit process, an Independent Review Report is carried out, which includes the objectives and scope of the process, as well as the audit procedures used and its conclusions. The Basic Principle of Inclusiveness (G4-18b) ACCIONA takes into account all of its stakeholders in the review process of the Sustainability Master Plan (SMP) and in the consultations carried out in business projects. In the specific chapter on Stakeholder Engagement, the avenues for dialogue are described in more detail, as well as the main initiatives carried out in 2015 with stakeholders. The Principle OF MATERIALITY (G4-18b) The 2015 Materiality Analysis carried out by ACCIONA under the guidelines established in the G4 Sustainability Reporting Guide by Global Reporting Initiative, has allowed the Company to identify social, ethical and environmental The aim of this Report is to inform all of the Company stakeholders of the challenges faced and progress made by ACCIONA in 2015 as regards sustainability. About this Report Transparent, clear, accurate information
  • 10. ACCIONA Sustainability Report 2015  9 elements with greater impact for the development of ACCIONA’s activities. As a result of this study, ACCIONA considers that the information included in this Report is relevant to the Company and its different stakeholders. The chapter on Materiality Analysis includes a description of the development and methodology process of the ACCIONA 2015 Materiality Analysis. The Principle OF RESPONSIVENESS (G4-18b) The Company deals with the main sustainability issues that concern its stakeholders. The chapters containing the relevant information are designed based on the main axes of the 2015 Sustainability Master Plan. The Plan establishes the policies, the objectives and the lines of work to develop up to 2015 in nine fields of work: Innovation, Environment, Society, People, Circle of Value, Corporate Governance. Stakeholders, Outreach and Leadership and Accountability. The objectives proposed by the plan can be measured and assessed. Scope (G4-22) (G4-23) Since 2005, ACCIONA reports the information of its sustainability reports broken down mainly by divisions, but where possible also by geographical areas. The scope has been identified in each of the indicators. With the aim of facilitating a better understanding of the Company’s performance trends, details are also provided regarding performance in previous years. The environmental information published, in the report comes from ACCIONA’s environmental reporting system, which among other things includes the “Métrica” tool, which is the benchmark for centralised control and monitoring of the environmental indicators of ACCIONA’s activities. The perimeter of the environmental quantitative information published corresponds to 100% of ACCIONA’s activities, both Spain and internationally. As a general criterion for consolidation of the environmental information, it includes 100% of the installations and locations where ACCIONA has a majority stake, and therefore, responsibility for operation and control.
  • 11. ACCIONA is one of the main Spanish companies listed on the Ibex 35 and one of the most experienced companies in the spheres of infrastructure, energy, water and services. Thanks to this experience, ACCIONA has expanded its areas of business to more than 30 countries. Its positioning as pioneers in development and sustainability reflects its capacity to respond to the challenge of achieving sustainable development through all of its areas of activity. ACCIONA bases its strategy on sustainability favouring social well-being, economic growth and environmental balance. The Company can focus on these objectives thanks to its staff of 32,147 professionals in 2015 and to sales reaching 6,544 million euros that year. ACCIONA is one of the world's leading companies in terms of sustainability, standing out especially for its drive to develop renewable energies, infrastructures, water and services, placing special emphasis on a long-term approach. COMPANY PROFILE ACCIONA, sustainable development as a factor for leadership… Our Mission To be a leader in the creation, development and management of infrastructures, water, services and renewable energies, actively contributing to social well-being, sustainable development and the creation of value for our stakeholders. Our Vision To meet the challenge of achieving sustainable development in all our business areas so that the generations of today and tomorrow can have a better life. Our Values These are honesty, social responsibility, leadership, long-term view, innovation, financial strenght, care for people, customer focus, concern for the environment and excellence.
  • 12. ACCIONA Sustainability Report 2015  11 ... in a forward-looking business... Energy INFRASTRUCTURE OTHER BUSINESSES Construction Water Services With more than 20 years' experience in renewable energies, the company offers reliable and efficient solutions based on cutting-edge technologies. Present throughout the wind value chain, via ACCIONA Windpower, the Company produces its own technology for wind turbines that are among the most reliable and competitive on the market, designed for its own developments and for use by third parties. It works exclusively with renewable technologies, and focuses its activities on five of them: wind, solar photovoltaic, solar thermal, hydraulic and biomass. This division contains the businesses of Trasmediterranea, the largest Spanish shipping company and one of the leading European companies in the maritime transport of passengers and cargo; Bestinver, a company offering financial services of funds management and investment brokerage; Real Estate, which with more than 20 years' experience is one of the country's leading residential development companies; Vineyards, Hijos de Antonio Barceló, one of Spain's centuries-old bodegas, with wine-making and aging centres in five of Spain's leading wine areas, as well as other holdings. 2015 Revenue 613 millions euros • Trasmediterranea 424 millions euros • Bestinver 91 millions euros • Real Estate 51 millions euros • Vineyards 40 millions euros • Corporate and Other 7 millions euros EBITDA 113 millions euros ACCIONA Construction is at the cutting edge of RDI, and figures among the world's leading construction companies, applying the latest techniques in the execution of its projects. The Construction division covers every aspect of the construction process, from engineering to the building work itself and subsequent maintenance. it also manages public-sector concessions, particularly in the transport and infrastructure sectors. The organisation includes three specialised business units (bridges, roads and special structures; rail and tunnels, and lastly, ports and hydraulic works), as well as the areas of Engineering, Concessions and other businesses. The activity of ACCIONA Agua is focused on serving citizens from the water catchment stage to treatment, desalination, purification and return to the environment. Furthermore, the Water line of business takes care of the comprehensive service management, covering all the stages involved in water treatment, making it apt for human consumption, subsequent supply to the population, as well as urban and industrial waste water purification, with direct billing to end users. ACCIONA Service has a wide range of services that offer comprehensive solutions for its customers. This line has managed to position itself as the service partner of choice of leading domestic and international companies, thanks to the know-how acquired through more than 50 years' experience in the execution and management of services. 2015 Revenue 716 millions euros EBITDA 31 millions euros Employees 15,660 employees 2015 Revenue 2,170 millions euros EBITDA 102 millions euros Project portfolio 6,722 millions euros *The figures for ACCIONA Construction include the Industrial and Engineering businesses. 2015 Revenue 2,179 millions euros EBITDA 897 millions euros Total capacity 8,619 MW Total output 20,875 GWh 2015 Revenue 451 millions euros EBITDA 35 millions euros Water managed 634 hm3 . 2015 No. of vehicles 544,999 No. of passengers 2,451,323 Housing inventory (units) 685 Bestinver assests under management 5,106 millions euros
  • 13. 12 company profile Construction Industrial Water Services Energy Real Estate CANADA MEXICO Chile Peru ECUADOR Nicaragua Costa Rica usa PANAMA DOMINICAN REPUBLIC COLOMBIA TRINIDAD and TOBAGO BRAZIL … with a global presence... … in all five continents,ACCIONA continues growing through our new partners, who make it possible for the Company's businesses to develop internationally
  • 14. ACCIONA Sustainability Report 2015  13 GREECE INDIA Oman SWEDEN PORTUGAL United Kingdom SOUTH AFRICA ITALY MOROCCO Saudi Arabia UAE Qatar GABON ALGERIA Egypt AUSTRALIA Cape Verde GERMANY Turkey Norway Romania Hungary POLAND Croatia Belgium Spain RUSSIA Netherlands
  • 15. 14 company profile ... a firm strategy... The Company, through its strategic decisions, has achieved a 0.7% increase in consolidated revenues to 6,544 million euros. This is essentially due to the combined effect of the following factors: the growth of income of the Energy business, mainly as a result of the strong contribution from ACCIONA Windpower; the good performance of the international generation activity, and to a great extent, to the addition of new capacity in international markets. The Company's EBITDA increased by 8% to 1,174 million euros due to the strong growth of the Energy business. Furthermore, ACCIONA has put the focus on the simplification of the Group's debt structure to reduce its dependence on banks and diversify its financing sources. Net financial debt stood at 5,159 million euros (2.5% lower than that at December 2014) and the net financial debt (NFD) to EBITDA ratio also dropped during the financial year, due mainly to the cash generation during the previous financial year. In 2015, 49% of the Group’s global sales and 79% of its EBITDA derived from businesses included under what the United Nations Environment Programme (UNEP) calls the Green Economy
  • 16. ACCIONA Sustainability Report 2015  15 ... and sustainable activities... According to the United Nations Environment Programme (UNEP), the 'green economy' is defined as improved human well-being and social equity, while significantly reducing environmental risks and ecological scarcities”. ACCIONA focuses its efforts on offering a wide range of products and services that are beneficial for the environment, in line with sustainability. In 2015, a total of 49% of ACCIONA’s global sales (40% in 2014) and 79% of its EBITDA (76% in 2014) stemmed from activities related to renewable energies, water and the Company’s other environmental activities. In 2015, ACCIONA took part in the Paris Climate Conference, supporting the efforts of the international community to reach a new binding and ambitious agreement on controlling global warming. The Company not only joined leading private sector companies in demanding binding goals — both global and national — for cutting greenhouse gas emissions, ACCIONA, leader in the green economy Eco-efficient Construction Design, construction and maintenance of water treatment plants Service consulting and advisory services on energy efficiency Collection and treatment of urban solid waste Maintenance and construction of parks, gardens and green areas Electrical energy from renewable sources Wind turbines but also committed to becoming carbon neutral by 2016. It is also of interest that ACCIONA was awarded the RobecoSAM Silver Class 2016 (Silver Category) distinction within the Electric Utilities sector, according to The Sustainability Yearbook 2016. This yearbook includes 15% of the companies with the best social, environmental and corporate practices within each sector.
  • 17. 16 company profile Social cash flow of ACCIONA in 2015 * Includes Mexico Suppliers 4,413 M€ Divestments 63M€ Financial charges 94 M€ Tax contribution 958 M€ Interest and other financial payments 423 M€ Investment 230 M€ Payment of debt 410 M€ Rest 67 M€ Dividends 114 M€ Wages and Salaries 830 M€ Economic Value Generated 7,445 M€ Economic Value Distributed 7,445 M€ Spain 40% Central America and South America* 28% North America 12% Rest of Europe 10% Africa 4% Asia and Oceania 6% Spain 60% Central America and South America* 19% North America 5% Rest of Europe 9% Africa 2% Asia and Oceania 5% Spain 69% Central America and South America* 11% North America 2% Rest of Europe 14% Africa 1% Asia and Oceania 3% Operating collections 7,288 M€ Spain 51% Central America and South America* 23% North America 8% Rest of Europe 10% Africa 2% Asia and Oceania 6% Social cash flow is a way of calculating a company's impact and contribution of real value to society through the cash flow generated by its activity. To do so, it takes into account the items that involve a real influx and outflow of cash which have an effect on the different stakeholders. This contribution of value is measured both in terms of the cash flow generated by the Company (cash received by its customers, divestments, financial transactions, etcetera) and in terms of the cash flow distributed by means of payments to suppliers, public administrations, shareholders and employees, among others. Therefore, social cash flow represents the economic value generated and distributed by the Company.
  • 18. ACCIONA 2015 Sustainability Report  17 Breakdown by division of the key figures in 2015 Contribution to EBITDA by business line* (% of the total) Energy 75% Agua 3% services 3% other business 10% construction 9% Revenue per business line* (% of the total) Energy 41% Agua 7% services 11% other business 9% construction 32% * Construction includes the information of the Industrial segment. During 2015, the economic and social contribution by ACCIONA to the Public Administrations through tax payments totalled 958 million euros, of which 448 million euros correspond to taxes paid and 510 million to taxes collected. This means that of every 100 euros of ACCIONA's revenues in 2015, 15 euros were used to pay taxes, of which 7 euros correspond to taxes paid out and 8 euros to taxes collected, with Spain, Mexico, Poland, Chile, Australia and Portugal being the main recipient countries. Total Tax Contribution in 2015 Country Taxes incurred (millions €) Taxes collected (millions €) Total (millions €) % Spain 322.5 340.5 663.0 69.2% Mexico 47.2 40.7 87.8 9.2% Poland 9.7 39.1 48.7 5.1% Chile 8.4 19.9 28.3 3.0% Australia 5.4 20.4 25.7 2.7% Portugal 7.4 13.3 20.6 2.2% Brazil 13.2 2.5 15.7 1.6% Germany 8.0 4.0 12.1 1.3% USA 5.9 4.5 10.3 1.1% Italy 5.4 2.9 8.4 0.9% Colombia 3.8 4.4 8.3 0.9% Canada 2.2 5.2 7.4 0.8% Other countries 8.7 12.4 21.2 2.2% Total 447.8 509.7 957.5
  • 19. Triple bottom line The year 2015 was a period of stability and return to normality for ACCIONA. The Company has solid financial results, showing growth of 8% in EBITDA and growth of 42% in PBT. Turnover increased by 0.7% with regard to 2014, due mainly to the growth in the revenues of ACCIONA Energy, ACCIONA Agua and ACCIONA Service. Financial Results* (*)As a result of the entry into force in January 2014 of the new International Financial Reporting Standard (IFRS) 11, the 2013 financial statements were restated under the same conditions as those of the 2014 financial statements in order to unify the information. Revenues (millions euros) 2015 6,544 2014 6,499 2013 6,271 Profit before tax (millions euros) 2015 330 2014 233 2013 29 EBITDA (millions euros) 2015 1,174 2014 1,087 2013 1,062
  • 20. ACCIONA Sustainability Report 2015  19 ACCIONA stands out in the international scene as the 5th Spanish company and the 144th European company with the biggest effort made in RDi investment, according to the report The 2015 EU Industrial RD Investment Scoreboard produced by the European Commission’s Economics of Industrial Research and Innovation (IRI). All of ACCIONA’s divisions have in place management systems certified in accordance with international benchmark regulations. In its commitment to the continuous improvement of processes and activities, in 2015 the Company increased turnover percentages, according to standards ISO 9001 and ISO 14001 compared to the previous year. Total RDI/EBITDA (%) 2015 15.40 2014 16.1 2013 14.1 Activity certified under ISO 14001 (%) 2015 90 2014 87 2013 87 Activity certified under ISO 9001 (%) 2015 92 2014 89 2013 90 Total innovation figure (millions euros) 2013 2014 2015 173.2 174.9 180 Intensity of investment (RDI investment/revenues) 2013 2014 2015 2.76 2.69 2.76
  • 21. 20 triple bottom line Environmental Results In 2015, the Company consolidated its position as a leading company in the contribution to fighting climate change, avoiding the emission of 17.2 millions tonnes of CO₂. Likewise, one of its main priorities continues to be environmental protection, committing to becoming a carbon neutral company by 2016, which will mean a net result of zero emissions. Emissions avoided (millions of tonnes of CO2) 2015 17.2 2014 16.30 2013 15.10 Emissions ratio (tonnes of CO2 /revenues in thousands euros) 2015 0.09 2014 0.09 2013 0.10 Energy consumption ratio (TJ/revenues in million euros) 2015 2.02 2014 1.33 2013 1.50 Emissions generated (millions of tonnes of CO2) scopes 1 and 2 2015 0.60 2014 0.58 2013 0.64
  • 22. ACCIONA Sustainability Report 2015  21 In 2015, ACCIONA’s water footprint generated a positive impact on the planet of 495 hm3 , a figure equivalent to the annual consumption of a population of more than ten millions people (on the basis of average consumption per person in Spain). Furthermore, the Company’s water consumption dropped by 6.2% compared with 2014. Water consumption (hm3 ) 2015 6.46 2014 6.88 2013 7.67 Water Footprint: net positive contribution (hm3 ) 2015 495 2014 532 2013 562 ACCIONA keeps up its fight against climate change and for environmental protection, committing to becoming a carbon neutral company by 2016
  • 23. 22 triple bottom line Social Results In 2015, ACCIONA reduced its average headcount by 4.21% compared with 2014. The employment adjustments took place due to the changes in the consolidation perimeters (for instance, Poland), the conclusion or suspension of projects (for instance, Brazil) and individual adjustments. Also in 2015, 3.55% of the workforce were people with disabilities. Of this percentage, it is worth noting that 2.80% corresponds to direct employment, 1.08% higher than the previous year, reflecting the Company’s commitment to direct job insertion. It is relevant to point out that, for the fourth consecutive year, there have been no fatal accidents of own employees as the result involving production activities. In 2015, there were also no fatal accidents of contractors. Furthermore, the accident frequency rate shows a descending line compared to 2011, with a slight rise in 2015 in own employees. Average headcount at year end 2015 32,147 2014 33,559 2013 34,108 % of people with disabilities in the workforce in Spain 2015 3.55 2014 3.57 2013 3.08 Number of fatal accidents* (globally) 2015 0 2014 5 2013 1 Accident frequency rate among own employees (globally) 2015 3.9 2014 3.5 2013 4.2 (*) Own employees and subcontractors
  • 24. ACCIONA Sustainability Report 2015  23 During 2015, ACCIONA continued to strengthen its commitment to local development in all countries where it is present, opening up opportunities to suppliers in countries where it is newly established, and on the other hand, promoting already existing relationships formed in previous projects. The continuous efforts to improve its relationship with customers are reflected in a significant increase of over 14% in the global client satisfaction index, reaching 98%. In 2015, ACCIONA allocated 7 millions euros to social contribution of initiatives to access basic services, social investment associated with projects, promotion of sustainability, sponsorship and patronage. With regard to volunteering, 750 volunteers participated in different programmes over this past year. Local suppliers out of the number of suppliers (%) 2015 90 2014 93 2013 93 Global customer satisfaction index (%) 2015 98 2014 86 2013 86 Social contribution (millions euros) 2015 7 2014 11 2013 18 Number of volunteers 2015 750 2014 865 2013 547
  • 25. ACCIONA carries out its activities in national and international markets and promotes social progress, economic growth and environmental protection in the communities in which it operates. Performance by region Local and sustainable development Spain Key Construction projects: • New BBVA headquarters in Las Tablas (Madrid) • Creation of the structure, roof and façade of the new San Mamés football stadium (Bilbao) • Navarre A-15 motorway Section: Medinaceli A-2 – Radona (Soria) • Duero A-11 motorway Section: Aranda Relief Road (Burgos) • Madrid-Galicia High Speed Line Section: Zamora-Lubián Sub-Section: Pedralba de La Pradería-Padornelo Tunnel • Platform of the Madrid-Zaragoza-Barcelona- French Border high-speed line. Section: La Sagrera-Nudo de la Trinidad Sant Andreu Sector, Barcelona • New container terminal at the Port of Cadiz • Vigo Hospital • Toledo University Hospital • Malaga Subway • Extension of Los Mármoles Dock at the port of Arrecife Key water projects: • Torrevieja seawater desalination facility • Cartagena seawater desalination facility • Implementation of a smart water network in Burgos • ATLL (Catalonia) • Valencia sanitation MAJOR PRESENCE in ENERGY with RENEWABLE TECHNOLOGIES: • 168 wind farms • 79 hydroelectric plants • 5 solar thermal plants • 3 biomass plants • 10 photovoltaic plants Other businesses: • Bestinver • Hijos de Antonio Barceló • Real Estate • Trasmediterranea Notable presence of Services in the following Spanish regions (comunidadesautónomas): • Andalusia • Asturias • Basque Country • Canarias • Castile and León • Catalonia • Galicia • Madrid • Murcia • Navarre • Valencia Construction Industrial Water Service Photovoltaic/solar thermal energy Wind energy Real Estate ACCIONA Wind Power
  • 26. ACCIONA Sustainability Report 2015  25 ACCIONA’s contribution ACCIONA's performance indicators in the region 2013 2014 2015 Revenues (millions of euros) 3,721 3,524 3,213 Energy produced (total GWh) 15,209 14,015 13,199 Water managed (desalinated/drinking/treated) (hm3 ) 418.7 394.6 400.3 Total RDI (millions of euros) 124.6 134.2 97.8 Activity certified under ISO 9001 (%) 100 100 100 Emissions avoided (thousands of tonnes of CO2) 9,949 11,121 10,282 Emissions generated (thousands of tonnes of CO2) 452.0 376.4 446.9 Water footprint (hm3 ) 375.6 357.0 315.7 Activity certified under ISO 14001 (%) 97 97 97 Average equivalent headcount 20,256 20,957 20,784 Key project ACCIONA Producciones y Diseño Since 2011, ACCIONA has been implementing actions to reduce and offset CO2 emissions associated with its corporate events. In 2012 it also began offering these services to customers through its business line ACCIONA Producciones y Diseño, S.A. (APD). Since then, a total of 875 tonnes of CO2 have been offset through these mechanisms by using carbon credits, which mainly incentivise the generation of renewable energy and sustainable development in depressed areas. APD's commitment to reducing CO2 emissions can be seen in its “carbon- neutral events”. In these events, efforts are made to minimise the emissions associated with organising and holding them by means of implementing preventive and corrective actions, and subsequently surrendering the necessary emission allowances to counterbalance the generated CO2 that could not be avoided. Offsetting of CO2 emissions by the Tuppadahalli Wind Energy project As in previous years, all CO2 emissions associated with the events held by APD in 2015 were offset by the Tuppadahalli Wind Energy project in Karnataka (India), consisting of a 56.10 MW wind farm with 34 turbines. This project, whose technology avoids the atmospheric emission of 128,809 tonnes of CO2 every year, is recognised by the United Nations as a CDM (Clean Development Mechanism) and under the Voluntary Carbon Standard (VCS), generating 54,000 carbon credits for the generation of clean energy. This is a project that contributes to sustainable development, bringing social, environmental, economic and technological well-being to the local community. More sustainable museums In accordance with the commitment to social and environmental innovation that APD applies to all its works, it carries out significant actions in the field of museum design and exhibition staging where the Company is committed to the creation of accessible projects. In these projects, the aim is to ensure that everyone who visits a museum or an exhibition does it under the best possible conditions of accessibility and environmental efficiency, minimising the negative impact its works might have on the environment. Some examples: National MuseumofOman, Muscat: APD has builtthefirst museum inthe Middle Eastto be adaptedforthe blind and thefirst museum inOmanto be accessible to people with reduced mobility. Museum of Underwater Archaeology (ARQUA), Murcia: APD was a pioneer in Spain in 2008 when it fitted out an entire museum with LED lighting. The Company has since implemented this technology in museums such as the Jewish Museum and Tolerance Centre in Moscow, the National Museum of Oman and the Boris Yeltsin Presidential Centre in Yekaterinburg, among others. For one-off projects such as temporary exhibitions, and when conditions allow, APD also uses LED lighting technology inside the display cases. This makes it possible to reduce electricity consumption by 60%, resulting in lower CO2 emissions, and also ensures the absence of ultraviolet and infra-red radiation which can affect the exhibits.
  • 27. 26 performance by region Central and South America ACCIONA projects Operational and Under Construction Ruta 160 ACCIONA Forwarding Contracts Andina Mine Santiago Metro Line Exequiel González Cortés Hospital Punta Palmeras Canela II COPIAPO SEAWATER DESALINATION FACILITY Chuquicamata Mine PAMPA CAMARONES ROMERO SOLAR Fortaleza Metro Line AREIA BRANCA SAO MIGUEL DO GOSTOSO VILA AMAZONAS VILA PARÁ Itarema ITAREMA I-II AWP Factory LAGOA DO BARRO - QUEIMADA NOVA ACCIONA Forwarding Contracts Arrudas WWTP Açu Port BR-393 Rodoanel highway and SP SUBWAY Atlântica Santa Vitoria do Palmar CHILE brazil peru Ecuador Costa Rica Nicaragua Panama DOMINICAN REPUBLIC colombia Riohacha Aqueduct Daniel Alcides Hospital Huancayo ACCIONA Forwarding Contracts Rafael Hernández Hospital Chiripa Los Tajos Water Treatment Plant Ibarra Water Treatment Plant TALARA SEAWATER DESALINATION FACILITY La Chira Water Treatment Plant Arequipa Water Treatment Plant SÃO GONÇALO Sanitation Bello Medellín WWTP Apiyai-Monterrey Oil Pipeline Quito Subway Pucallpa Prison LIGHT AT HOME Other contracts ECOPETROL Presence through Forwarding Muzu Sewage Peravia water purification plant Trinidad and Tobago SAN FERNANDO TREATMENT PLANT Chichigalpa Drinking water system Various water contracts in Jalapa Malpasillo Sewage
  • 28. ACCIONA Sustainability Report 2015  27 ACCIONA’s contribution ACCIONA's performance indicators in the region 2013 2014 2015 Revenues (millions of euros) 891 905 770 Energy produced (total GWh) 0 171 414 Water managed (desalinated/drinking/treated) (hm3 ) 0.5 0.7 11.2 Total RDI (millions of euros) 15 18.3 17.9 Activity certified under ISO 9001 (%) 67 77 85 Emissions avoided (thousands of tonnes of CO2) 30 334 470 Emissions generated (thousands of tonnes of CO2) 45.0 49.0 42.1 Water footprint (hm3 ) -0.7 -1 -0.9 Activity certified under ISO 14001 (%) 67 77 85 Average equivalent headcount 4,608 5,210 4,423 Key project La Chira WWTP – Peru. ACCIONA Agua The project, located in the south of Lima, involves the design, construction, financing, operation and maintenance (for 25 years) of La Chira waste-water treatment plant and underwater outflow pipe. The plant will help resolve the health and environmental problems of the Peruvian capital caused by the discharges of the Surco and Circunvalación collectors, which currently discharge directly into the sea without any treatment. The new WWTP will allow the environmental recovery of existing beach areas that are contaminated, increasing their use as recreational and tourism space, and will encourage the promotion of tourism projects in the area of influence. The concessionaire will build the necessary infrastructure and provide the state water- treatment company Sedapal (Servicio de Agua Potable y Alcantarillado) with the treatment service for approximately 25% of the Peruvian capital's waste water which will serve about two and a half million people. The plant will have average treatment capacity of 6.3 cubic metres per second and a maximum of 11.3 cubic metres per second. All of the unskilled labour comes from the area of direct influence of the project, whereas for skilled labour, priority has been given to the recruitment of local staff. As a mark of the Company's environmental commitment, the use of additional inputs has been reduced through two practices: using the material extracted from the excavations to improve the project's interior access routes, and using the material extracted during the construction of the tunnel to build an embankment. During the execution of the project, various social initiatives have been implemented that have benefitted around 300 residents of the local community. Below is a list of the most significant initiatives: Training and job insertion workshops. Workshops to promote communication and integration in the community as well as family awareness-raising and risk prevention, among others. Collaboration in the construction of a community centre. Visits to the community in the area of influence of the project. Informative talks to the community about the scope of the project. Planting of 1,000 m2 of grass, 7 trees and 213 plants and shrubs.
  • 29. 28 performance by region North America ACCIONA projects Operational and Under Construction CT Baja California SUR V Nogales Hospital Ventika and VENTIKA II Valles City-Tampico Highway University of San Luis Potosí General Motors Supreme Audit Office Building Maranta Tower I Ixtapaluca Distribution Road Ciudad del Carmen Market Villahermosa - Campeche Highway Puebla Highway Bridges Cumbres de Santa Fe II Acapulco Bypass Hydroelectric Plant of San Rafael Jala-Compostela Highway I and II Centenario Canal León High Specialisation Hospital Ingenio Atotonilco WWTP Oaxaca II Oaxaca III Oaxaca IV Eurus Hermanville South Canoe Windsor Essex Parkway Waterdale Bridge Ripley Lamèque A-30 Royal Jubilee Hospital Patient Care Center Southeast Stoney Trail Site C Dam Chin Chute Magrath Mexico canada USA Turbine Factory Velva Tatanka EcoGrove BIG SMILE/ DEMPSEY DIDGE Red Hills PE BLUE CANYON SAN ROMÁN SEAWATER DESALINATION FACILITY Tampa Bay St John WTP CSP NEVADA SOLAR ONE
  • 30. ACCIONA Sustainability Report 2015  29 ACCIONA’s contribution ACCIONA's performance indicators in the region 2013 2014 2015 Revenues (millions of euros) 522 901 1,353 Energy produced (total GWh) 4,532 4,967 4,752 Water managed (desalinated/drinking/treated) (hm3 ) 6.6 5.6 0.8 Total RDI (millions of euros) 1.8 4.9 37.7 Activity certified under ISO 9001 (%) 92 93 95 Emissions avoided (thousands of tonnes of CO2) 2,981 3,126 3,935 Emissions generated (thousands of tonnes of CO2) 32 28.6 18.01 Water footprint (hm3 ) 2.1 1.3 -0.2 Activity certified under ISO 14001 (%) 92 93 95 Average equivalent headcount 1,442 1,376 1,974 Key project Atotonilco WWTP–Mexico. ACCIONA Agua The plant is one of the largest projects of the Water Sustainability Programme of the Valley of Mexico Watershed, and the largest water treatment plant built and operated by ACCIONA Water. The Atotonilco WWTP aims to treat the waste water produced in the Valley of Mexico, where the country's capital, Mexico City, is located. Commissioned in November, it is scheduled to be operative in 2016 (with ACCIONA taking care of operation and maintenance for 25 years) for the National Water Commission (CONAGUA). The construction portion of this project is worth 311 million euros, while the operation and maintenance are valued at 1,330 million euros. It has a nominal average treatment capacity of 35m3 /s and a maximum of 50m3 /s, including final disposal of the solid waste and sludge generated. The plant is also equipped with a cogeneration system to make use of the biogas produced in the digestion process and provide maximum energy savings. This installation treats the waste water of ten and a half million people (representing 60% of the waste water generated by Mexico City). In addition, the treated waste water will be reused for irrigating 80,000 hectares of land. In 2011, the project won the Global Water Intelligence Award for Best Contract. The project is expected to provide employment for more than 2,000 people. Some of the notable social and environmental initiatives implemented in the project are as follows: Refurbishingofthecomputer room in a school and remodellingof a garden. Renovation of local infrastructures. Educational scholarships. Participation in environmental fairs. Reforestation of areas close to the facility. Irrigation of plants and trees. Donation of PET, cardboard, wood, electronic waste containers and portable radios to various schools and community organisations. Measurement of the socio- economic impact of ACCIONA Energy in Mexico During 2015, a study was carried out on the socio- economic impact of ACCIONA Energy in Mexico for wind technology with a twofold focus: 1. Calculating the real impact of the company's activities in Mexico: Taking into account that in 2014 ACCIONA Energy produced 22% of Mexico's wind energy (556 MW). Results since 2014: Employees: 226 people hired directly by ACCIONA since 2014. Contractors and suppliers: more than 6,100 direct and indirect jobs generated. More than 1,100 induced jobs. More than 160 million euros contributed to Mexico's GDP. 15.7 million euros saved on gas imports thanks to the production of wind energy. More than 22.75 million euros in tax contributions. 2. Calculating the impact per installed MW based on the average CAPEX and OPEX data considering the entire life cycle of the installation: Results: For every installed MW of wind power in Mexico, 54 job-years* will be created throughout its life cycle, and 1.04 million euros in GDP will be generated. (*) Employment creation is defined in terms of “job-years”.This unit corresponds to the number of Full-time Equivalent (FTE) jobs for one year of duration.
  • 31. 30 performance by region Europe (Not including Spain) ACCIONA PROJECTS Operational and Under Construction portugal norway italy UNITED KINGDOM ROMANIA Movar H1 poland RUSSIA Waste treatment plant in Kielce Mazury Airport Terminal Torun Concert Hall Opole Thermal Plant Jaworzno Thermal Plant Chorzow Education Centre AGH University Building Czyzyny Multifunctional Hall Golice KROBIA I PONIEC II croatia Jelinak greece TURKEY PANACHAIKO I AND II Airport services Alentejo water purification plant Alcazar do Sal water purification plant AMARELEJA - MOURA 6 Wind farms 6 Wind farms 3 Wind farms 1 Wind farm Reggio seawater desalination facility Cocullo SANT'ANNA ISOLA I AND II Caccamo Arenas-Cagliari Water Purification Plant Lampedusa and Linosa desalination plants Nouro Water Treatment Plant Sassari Water Treatment Plant Oristano Water Treatment Plant Lanusei Water Treatment Plant Two railway bridges Jewish Museum and Tolerance Center, Moscow Szcecin Incinerator Tychy Municipal Stadium Follo Line Civil Engineering Tunnels sweden Various contracts through Facility Services Volskwagen- Autoeuropa Boris Yeltsin Presidential Center Museum Campofrío Project Energy Efficiency Project NETHERLANDS BELGIUM Campofrío House of European History hungary WATER TREATMENT PLANTS General Motors General Motors Ford painting facility germany PITESTI WWTP
  • 32. ACCIONA Sustainability Report 2015  31 Key project Follo Line – Norway.ACCIONA Construction Developed by the ACCIONA and Ghella consortium, Follo Line involves the design and construction of twin tunnels 20 km in length with the aim of facilitating the movement of high-speed trains travelling at up to 250 km/h. These will be the longest railway tunnels in Scandinavia. This contract, signed for a value of approximately 1 billion euros, will make it possible to link the cities of Oslo and Ski, forming the central axis of the intercity line heading south from the Norwegian capital, cutting the journey time by half and increasing goods train capacity (a goods train can carry the same volume as 24 heavy goods vehicles). During the construction work, nuisance could be caused to communities (such as noise and vibration). For this reason constant communication is maintained with those communities through different channels (e.g. periodic meetings, SMS notifications, newsletters and online information). Throughout the year, the consortium, together with the client (Jernbaneverket), organised several multicultural workshops with employees. The aim was to tackle cultural differences and how to cooperate regardless of employees' nationalities. During 2015, ACCIONA worked together with Jernbaneverket in contacting the communities to present both the project itself and the initiatives that will be carried out during its execution. This joint work will continue throughout the duration of the project. At the beginning of 2016, a website was launched which stakeholders can access to learn about the phases of the project and make contact if they have any suggestions or complaints. ACCIONA’s contribution ACCIONA's performance indicators in the region 2013 2014 2015 Revenues (millions of euros) 703 672 627 Energy produced (total GWh) 1,239 1,027 1,007 Water managed (desalinated/drinking/treated) (hm3 ) 162.9 130.3 145.9 Total RDI (millions of euros) 3.5 9.7 15.5 Activity certified under ISO 9001 (%) 94 89 88 Emissions avoided (thousands of tonnes of CO2) 954 747 781 Emissions generated (thousands of tonnes of CO2) 24.0 24.8 13.9 Water footprint (hm3 ) 160.4 128.1 143.7 Activity certified under ISO 14001 (%) 81 75 74 Average equivalent headcount 7,046 5,016 4,099
  • 33. 32 performance by region Asia and Oceania ACCIONA projects Operational and Under Construction india Anabaru Arasinagundi Tuppadahali australia Mundaring water treatment plant Cathedral Rocks Adelaide seawater desalination facility Waubra Legacy Way SYdney Light Rail Pacific Highway Toowoomba Motorway Pumicestone Road Guning Royalla oman UAE Al Jubali seawater desalination facility Al Fujairah seawater desalination facility Majis - Sohar desalination plant National Museum VARIOUS CONTRACTS: AFS, FS and APD Haddah and Arana water treatment plants Salalah Airport qatar KUWAIT SAUDI ARABIA Al Shaheed Park Museums (APD) APD Project for ACCIONA SA.
  • 34. ACCIONA Sustainability Report 2015  33 ACCIONA’s contribution ACCIONA's performance indicators in the region 2013 2014 2015 Revenues (millions of euros) 349 321 411 Energy produced (total GWh) 1,452 1,165 1,172 Water managed (desalinated/drinking/treated) (hm3 ) 54.8 97.0 56.5 Total RDI (millions of euros) 28.2 5.1 1.1 Activity certified under ISO 9001 (%) 92 80 69 Emissions avoided (thousands of tonnes of CO2) 1,177 948 968 Emissions generated (thousands of tonnes of CO2) 30 39 44.3 Water footprint (hm3 ) 29.3 63.3 39.1 Activity certified under ISO 14001 (%) 92 80 69 Average equivalent headcount 312 260 291 Key project Nambucca – Australia. ACCIONA Construction The ACCIONA-Ferrovial consortium has been awarded the contract for a section of the Pacific Highway in Australia. The project involves the design and expansion of approximately 19.5 km of the road between Warrell Creek and Nambucca Heads, and will include new bridges over the Nambucca river and Warrell Creek. Work on this stretch of road began in 2015. The Pacific Highway is the busiest route in Australia, linking Sydney, the country's biggest city, with Brisbane, the third- largest in terms of inhabitants. The road is being upgraded and expanded as part of the government's plan to boost infrastructure investment. More than 15,000 motorists travel on the Warrell Creek to Nambucca section of the Pacific Highway every day, according to Warren Truss, Deputy Prime Minister and Minister for Infrastructure and Regional Development. This project will have significant impact in terms of easing congestion on this highway, as well as improving its safety. The upgrade of this section of the motorway is being co-financed by the governments of Australia and New South Wales. This project is accompanied by a Social Action Plan, which proposes how to manage participation with the community and other stakeholders throughout the project. The aim of this plan is to ensure that all interested and affected parties have the opportunity to understand the nature of the works, express their comments and concerns, and have these taken into account during the design and delivery of the project. It also addresses the question of how community participation requirements will be complied with to ensure that there are high levels of participation, awareness raising and resolution of problems. To this end, a community centre has been made available as a point of contact between the project and the community for people to visit either in person or electronically via email or telephone. Among the social actions that are being carried out in addition to this Social Action Plan, mention should be made of the collection of funds for various social groups such as families affected by traffic accidents and local helicopter rescue teams, as well as actions on behalf of the Cancer Foundation to help raise awareness of prostate cancer. The upgrade of the Pacific Highway section was ACCIONA Infrastructures' first large project in New South Wales, while in Brisbane (Queensland), ACCIONA had already headed the consortium for the Legacy Way tunnels project with a value of $1.5 billion. This project won several international awards for the introduction of innovative methods of sustainable construction and for breaking the world speed record for tunnel construction.
  • 35. 34 performance by region Africa ACCIONA projects Operational and Under Construction morocco gabon south africa egypt cape verde Gouda Sishen I Ntoum water treatment plant Ntoum-Nsile Highway Expansion of Boa Vista Airport Expansion of Isla do Sal Airport Praia seawater desalination facility Bokpoort CSP Fouka seawater desalination facility Oum Azza water purification plant Trasmediterranea Ourzazate CSP Katameya water treatment plant Gabal Al Asfar water treatment plant New Cairo Water Purification Plant Various water treatment plants (4) algeria
  • 36. ACCIONA Sustainability Report 2015  35 ACCIONA’s contribution ACCIONA's performance indicators in the region 2013 2014 2015 Revenues (millions of euros) 86 176 169 Energy produced (total GWh) 0 47 438 Water managed (desalinated/drinking/treated) (hm3 ) 19.5 19.5 19.6 Total RDI (millions of euros) 0.1 2.7 10.4 Activity certified under ISO 9001 (%) 0 0 24 Emissions avoided (thousands of tonnes of CO2) 0 63 714 Emissions generated (thousands of tonnes of CO2) 53.0 61.3 40.0 Water footprint (hm3 ) -4.8 -6.9 -2.7 Activity certified under ISO 14001 (%) 0 0 24 Average equivalent headcount 444 481 227 Key project Gouda wind farm – South Africa.ACCIONA Energy ACCIONA Energy, together with its partners Aveng, SCBBEC and Local Community Trust, were awarded two projects in May 2012: the Gouda wind farm (138 MW) and the Sishen I photovoltaic plant (75 MW) for the South African Department of Energy. The Gouda wind farm, in operation since August 2015, comprises of 46 turbines of 3 MW using ACCIONA Windpower technology. The average output of this installation, at around 423 gigawatt hours (GWh) per year, will cover the electricity demand of some 200,000 South African households and avoid the emission of 406,000 tonnes of CO2 in coal- fired plants. This project has signed an electricity contract with Eskom that will have a duration of 20 additional years. In 2013, the Company began evaluating the social impact of the project with the aim of identifying and working on the positive and negative impacts, alongside the Local Community Trust. Social initiatives carried out in the community during this year included the following: Support for the “dream, imagine and create” programme, which helps to create a safe space for children and young people during their holidays. Support for the activities of World AIDS Day, when a parade was held, free tests were provided and advice was offered on ways to combat this disease. Donation in kind towards the maintenance of community programmes organised by local churches. Measurement of the socio- economic impact of ACCIONA Energy in South Africa During 2015, a study was made of the socio-economic impact of ACCIONA Energy in South Africa for two technologies (138 MW wind power and 74 MW solar photovoltaic) with a twofold focus: 1. Calculating the real impact of the company's activities in South Africa: Results: Employees: 37 people hired directly by ACCIONA in 2014 and 66 in 2015. Contractors and suppliers: more than 7,000 direct and indirect jobs generated by the activity since 2013. More than 2,500 induced jobs since 2013. More than 222 million euros contributed to South Africa's GDP since 2013. Since 2015 in wind power and 2014 in solar photovoltaic, a total of 11.4 million euros in climate-change costs associated with greenhouse gas emissions has been avoided. 791,464 Euro invested in RDI since 2015. 2. Calculating the impact per installed MW based on the average CAPEX and OPEX data considering the entire life cycle of the installation: Results: Wind: For every installed MW of wind power in South Africa, 45 job-years* will be created throughout its life cycle, and 1.14 million euros in GDP will be generated. Solar photovoltaic: For every installed MW of solar photovoltaic power, 54 job-years* will be created throughout its life cycle, and 1.33 million euros in GDP will be generated. (*) Employment creation is defined in terms of “job-years”.This unit corresponds to the number of Full-time Equivalent (FTE) jobs for one year of duration.
  • 37. The information compiled in the chapter on ACCIONA's Commitment is based on the materiality analysis carried out ad hoc for the drafting of this Sustainability Report 2015. The criteria, principles, and content included in this document follow the G4 framework of the Global Reporting Initiative (GRI) for sustainability reporting for the third consecutive financial year. One of the new elements in that version of the guide is the identification of the issues that are relevant for ACCIONA's different businesses and for their stakeholders based on the materiality analysis. This allows the Company to lay special emphasis on the most important issues, ensuring these are covered in the Report. The analysis has been carried out for the two main lines of business of the Company: ACCIONA Energy and ACCIONA Infrastructure, the latter including the Construction, Industrial, Water and Service divisions. For this reason, throughout this chapter we show the results obtained from this analysis for each of the lines of business mentioned. The chapter on ACCIONA's Commitment provides a detailed description of the performance and progress of each of the main pillars of the Sustainability Master Plan (SMP) based on this analysis. ACCIONA has carried out a Materiality Analysis with the aim of communicating to the target stakeholders of this document any relevant aspects that are of interest to the Company. To this end, more than 120 issues have been identified and compared with each line of business. MATERIALITY ANALYSIS Identify and transmit the relevant issues Focusing on what is relevant (G4-18a)
  • 38. ACCIONA Sustainability Report 2015  37 The criteria, principles and contents included in this document follow the G4 framework by GRI for the third consecutive year Methodology G4-25, G4-26 Identification 1 Prioritisation 2 Review, update and validation 3 Review of the issues identified in the Materiality Analysis 2014 and the trends identified for the drafting of the SMP 2020 with the aim of expanding the scope, putting greater focus on the most relevant issues and refining the debate that took place regarding said issues during 2015. Prioritisation of issues based on a double analysis: relevance according to external and internal sources. The consultations with stakeholders include those made to investors, experts on the issues and the press. The identification of trends affecting the ACCIONA businesses and their relevant issues come from the results of the work carried out for the definition of the continuation of the SMP. Review and update of the issues identified based on benchmark institutional guidelines such as IFC Performance Standards on Environmental and Social Sustainability, the Global Compact Principles and the CDP, among others. Internal validation with the Sustainability Committees of the businesses.
  • 39. 38  Materiality Analysis 1. Identification of Material ASPECTS (G4-18a, G4-25) This Materiality Analysis cross-checks the cornerstones of the ACCIONA's SMP and the Company's business lines, with the aim of identifying the specific issues for each activity of the organisation. The 2015 Materiality Study has been an extension of the issues identified in the previous financial year which were validated internally by the Sustainability Committees of each business. The analysis has been updated based on benchmark data sources for the sectors of ACCIONA that are specified in the prioritisation phase, and weighing each of the issues based on the importance that they reflect in the identification of trends that have determined the lines of action of the main pillars of the new Sustainability Master Plan (checked both internally and externally). These sources make it possible to identify nuances and particularities of the issues for each business line. 2. Prioritisation of Material ASPECTs (G4-26) The prioritisation of the issues has been determined on the basis of an analysis of data sources: a) Relevance given by investors and press. Criteria and issues assessed in the Dow Jones Sustainability Index survey. Expectations of investors in terms of social, environmental and corporate governance criteria. Press analysis: analysis of relevant issues for stakeholders identified in different media b) Internal relevance from the study of benchmark companies in the sector and benchmark bodies and institutions. Analysis of two companies by line of business, identifying the most relevant issues and their main action points. International bodies and sector institutions: WBCSD, WWF (Energy), International Project Finance and Institute for Sustainable Infrastructure (Construction and Industrial), United States Environmental Protection Agency and WBCSD (Water) and International Solid Waste Association and ECOEMBES (Services). c) Internal relevance, based on the identification of trends affecting the businesses of ACCIONA. Consultations with experts and identification of relevant issues resulting from the work carried out for the definition of the SMP. Consultation of significant documents on a world and sector level. 3. Review, Update and Validation of Material ASPECTS (G4-18a) The issues were updated based on institutional guidelines such as: IFC Performance Standards on Environmental and Social Sustainability, the Global Compact Principles, the CDP, the AA1000 standard and new criteria incorporated in the main sustainability rating agencies. Furthermore, they were reviewed according to the reporting requirements of the GRI sector supplements for the sectors of Construction and Real Estate and Electric Utilities. No significant changes have been made to material aspects compared to the previous financial year, whose results were validated by the different Sustainability Committees of the businesses.
  • 40. ACCIONA Sustainability Report 2015  39 Structure of the results For each of the lines of business of ACCIONA, the results of the Materiality Analysis 2015 are shown according to the following structure: Firstly, it includes the materiality matrix of the line of business, with all relevant or material aspects that have been assessed in the analysis carried out, classified in terms of internal and external relevance. In the case of ACCIONA Construction and ACCIONA Industrial, the material aspects are shown jointly in the absence of significant differences between their respective analyses. Below, emphasis is put on the industry context of each of the first three most relevant issues for each of the business line. Below, out of the 120 issues identified, it is shown those which are relevant or material for each division: ACCIONA Energy and ACCIONA Infrastructure (Construction, Industrial, Water and Services). The Report also includes relevant information about the Company's other businesses (Bestinver, Hijos de Antonio Barceló, Real Estate and Transmediterranea). With the aim of connecting data regarding the Company's sustainability and thus to be able to further examine the issues of most interest, a key has been created to connect the issues of this chapter with the issues dealt with in ACCIONA’s SMP 2015. Corporate Governance People Innovation Environment Value Circle Society Stakeholder Engagement Dissemination and Leadership Accountability Results of the materiality analysis by business line
  • 41. 40  Materiality Analysis 2 1 3 4 5 6 710 9 12 1316 14 11 8 15 18 19 17 Relevance to the Company RelevanceforStakeholders Climate change mitigation and adaptation is the main material aspect of Acciona Energy Of all aspects assessed, the following first three, those that have obtained the highest relevance, are described. Material aspects ACCIONA Energy (G4-19) 1. Climate change mitigation and adaptation 2. Impact and dialogue with local communities and job creation 3. Risk management 4. Ethics and compliance 5. Sustainable innovation 6. Health and safety 7. Safety and quality of supply 8. Corporate governance 9. Sustainable management of suppliers 10. Sustainable water management 11. Talent attraction and retention/ development of human capital 12. Biodiversity 13. Environmental management 14. Sustainability performance 15. Equality and diversity 16. Waste 17. Human rights 18. Materials 19. Product and service life cycles High Relevance Medium Relevance Low Relevance
  • 42. ACCIONA Sustainability Report 2015  41 Why is it important for the energy sector? The COP 21 has defined a new international scenario to contain climate change. As at December 2015, 187 of the 195 countries that took part presented their national commitments to fight against climate change. Among them, three of the most polluting companies: China, USA and India. During 2015, there has been an increase in the participation of the private sector, which will have a crucial role in the climate change agenda on a world scale. According to the report Weathering the next storm: A closer look at business resilience by the Center for Climate and Energy Solutions, 90% of companies included in the SP Global 100 Index identify climate change as a current or future risk. On the other hand, we should mention ACCIONA's commitment to fighting climate change, which is reflected in its inclusion in the CDP index Climate A list 2015, considered one of the best in the industry due to its promotion of a transition to a low carbon economy. Furthermore, according to the World Bank, an increasing number of countries will implement regimes for the trade of emission allowances and there are plans for promoting programmes to regulate said trade. When it comes to establishing climate change mitigation and adaptation actions, companies must identify in advance the risks which they may face. Furthermore, methodologies must be developed for measuring and quantifying the financial impact of climate change on the Company. Why is it important for the energy sector? Investors require companies to pay greater attention to their contribution to local communities. For this reason, an increasing number of companies in the energy sector identify the need to maintain communication and engage with the local community by means of developing programmes and lines of action that require a social and economic drive. The companies commit to dialogue and the creation of local employment, minimising the negative impact on communities, which makes it easier to obtain the social licence to operate. This licence refers to the acceptance of the companies and their projects within local communities. This will imply an increase in transparency with regard to the real impact of the activities of the companies. An example of the increase in transparency will be reflected on 6 December 2016, when the EU publishes the guidelines on social and environmental information that reports should include as from 2018. 1. Climate Change Mitigation and Adaptation 2. Impact and dialogue with local communities and job creation [For further information, please refer to the issue of Environment in the chapter on ACCIONA's Commitment] [For further information, please refer to the issues of Society and Stakeholder Engagement in the chapter on ACCIONA's Commitment] 3 Risk Management [For further information, please refer to the topic of Corporate Governance in the chapter on ACCIONA's Commitment] Why is it important for the energy sector? Energy is a strategic and basic resource for the development of populations and countries, and is subject to different regulatory variations. The surge of renewable energies is also connected to the need for consistent regulatory systems that offer legal security to companies in charge of developing said technologies. Furthermore, geographical diversification entails exposure to a range of regulatory environments, making even more relevant an adequate management of regulatory risks. The regulatory instability brought about by the energy reform implemented over recent years in Spain has brought significant challenges for the companies in the sector. On the other hand, in the longterm it is expected that there will be an increase in the demands by investors for the inclusion of environmental, social and governance issues (ESG) in the risk management models of companies. The failure to include said aspects will lead to mistrust, limiting access to financing.
  • 43. 42  Materiality Analysis Ethics and Compliance are the most relevant aspects in the Construction and Industrial sectors Of all aspects assessed, the following first three, those that have obtained the highest relevance, are described. 1 2 34 5 6 7 8 9 10 11 12 13 1415 16 17 18 19 Material aspects ACCIONA Infrastructure: Construction and Industrial (G4-19) 1. Ethics and compliance 2. Impact and dialogue with local communities and job creation 3. Health and safety 4. Climate change mitigation and adaptation 5. Sustainability performance 6. Corporate governance 7. Materials 8. Sustainable management of suppliers 9. Risk management 10. Environmental management 11. Talent attraction and retention and development of human capital 12. Customers 13. Human rights and working conditions 14. Sustainable water management 15. Sustainable innovation 16. Waste 17. Equality and diversity 18. Biodiversity 19. Product and service life cycles Relevance to the Company RelevanceforStakeholders High Relevance Medium Relevance Low Relevance
  • 44. ACCIONA Sustainability Report 2015  43 1. Ethics and Compliance Why is it important for the construction and industrial sector? One of the greatest concerns in today's society, and one of the most frequent risks faced by companies working with public contracts, is corruption (CIS, 2014). According to the McKinsey Infrastructure Practice Report, one of the obstacles for obtaining private financing for infrastructure projects is mistrust by politicians and citizens in the delegation of public assets to private property. Many of these concerns derive from the frequency of conflicts and corruption in the sector. Tax evasion by companies is also one of society's great concerns. Investors and customers show a growing interest in companies with robust integrity systems and transparent business practices, which provides trust and credibility. Following the reform of the Penal Code in Spain in July 2015, companies have more awareness of the importance of having a regulatory compliance policy. This is encouraging companies to be more responsible and stricter with regard to their response to offences made by employees. [For further information, please refer to the topic of Corporate Governance in the chapter on ACCIONA's Commitment] 2. Impact and dialogue with local communities and JOB CREATION Why is it important for the construction and industrial sector? The construction of infrastructures brings about a significant impact, both positive and negative, on local communities. For this reason, corporate strategies must be aligned with the promotion of positive effects on communities and the reduction and mitigation of negative effects. In many cases, the works in this sector involve population displacements. This is why alternative approaches must be sought, agreed with the communities by means of social impact assessments, which allow the development of the programme in harmony with the interests of the community. It is also essential to carry out assessments of real and potential impacts on the rights of these communities. Furthermore, in the case of displacements or relocations, companies should compensate populations, not only because of the economic impact, but also because of the non-financial impacts (for instance, the loss of culture and access to sacred sites), according to the Reference Guide to the UN Declaration on the Rights of Indigenous Peoples. The relevant positive impacts at local level include the creation of employment and the hiring of local suppliers. Large investments require there to be an adequate workforce and an appropriate productive environment in the area where the project is going to take place. For instance, a good practice is for companies to work with educational institutions to train people who will subsequently be hired. [For further information, please refer to the topics of Society and Stakeholder Engagement in the chapter on ACCIONA's Commitment]
  • 45. 44  Materiality Analysis It is increasingly important that health and safety demands are extended to the entire supply chain of the companies Why is it important for the construction and industrial sector? In the construction sector, health and safety in the workplace is a strategic and distinguishing priority. Companies should have certified health and safety management systems that identify the risks associated with their activity and establish ambitious targets and measures to mitigate them. Companies and public institutions should carry out actions to ensure high levels of health and safety in the workplace, according to the 2nd European Survey of Enterprises on New and Emerging Risks by the European Agency for Safety and Health at Work. It is essential to provide employees and third-party workers with the procedures, measures and capabilities to carry out their work in safe conditions, given that it is increasingly important for health and safety demands to extend to the entire supply chain of companies aiming to align their principles with those of their suppliers. Senior management carries out an essential role in the establishment of a corporate culture on this issue. Furthermore, it is considered good practice for health and safety performance to be linked to the variable remuneration of employees. According to the Strategic Framework for Occupational Health and Safety of 2014-2020 of the European Union, three main challenges are identified: Improving the implementation of already existing health and safety regulations. Improving the prevention of work-related illnesses by treating new emerging risks as well as current risks. Taking into account the age of workers. [For further information, please refer to the topic on People in the chapter on ACCIONA's Commitment] 3. Health and Safety
  • 46. ACCIONA Sustainability Report 2015  45 Of all aspects assessed, the following first three, those that have obtained the highest relevance, are described. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 19 18 For ACCIONA Agua, impact and dialogue with local communities and job creation is the most relevant aspect Material aspects ACCIONA Infrastructure: Agua (G4-19) 1. Impact and dialogue with local communities and job creation 2. Sustainable water management 3. Ethics and compliance 4. Water quality 5. Climate change mitigation and adaptation 6. Sustainable innovation 7. Health and safety 8. Human rights and working conditions 9. Talent attraction and retention 10. Waste 11. Risk management 12. Customers 13. Corporate governance 14. Biodiversity 15. Development of human capital 16. Sustainability performance 17. Equality and diversity 18. Sustainable management of suppliers 19. Product and service life cycles Relevance to the Company RelevanceforStakeholders High Relevance Medium Relevance Low Relevance
  • 47. 46  Materiality Analysis 1. Impact and dialogue with local communities and JOB CREATION Why is it important for the water sector? Investors require companies to pay greater attention to their positive contribution to local communities. An increasing number of companies in the water sector identify the need to communicate and be involved with the local community through the development of tools for dialogue with these communities that make it possible to define programmes and lines of action that lead to social and economic progress. More specifically, water management on a local level should be focused on the following aspects to ensure quality, sustainability and reach: Informing the communities where the Company operates. Providing tools and processes to promote local participation in water management. Answering the demand of communities. Fostering the participation of women. Providing training on the management of conflicts of interest to employees. Establishing good relations with local institutions and organisations. Furthermore, one of the main contributions of the companies to the Sustainable Development Goals is the development of the communities in which they operate, fostering attention towards this issue by groups of agents such as public administrations, companies, citizens, etc. In this way, the companies are in alignment with the UN Global Agenda for collaboration in sustainable development. [For further information, please refer to the topics of Society and Stakeholder Engagement in the chapter on ACCIONA's Commitment] 2. Sustainable Water Management Why is it important for the water sector? Water crisis is the third risk posing greatest impact, according to the Global Risks Report 2016 of the World Economic Forum. It is a systemic risk, linked to climate change, poverty/inequality and economic development. The Sustainable Development Goals include the availability and sustainable management of water and sanitation for everyone as a priority. Water is the new carbon in terms of importance for risk management and the effect on the companies’ operations. Within this issue, we draw attention to the issues related to the Company's water consumption (or water footprint) and the establishment of goals for its reduction. Companies should measure their water footprint throughout the entire value chain and try to reduce it wherever possible. Reducing the water footprint is not only positive for the environment, but also for improving the Company's efficiency and reputation. In order to have adequate water management, companies must set reduction goals, and establish water saving and efficiency measures to achieve them. Likewise, it is appropriate to establish a monitoring system for said goals to ensure they are reached. Sustainable management of water should provide an answer to different problems deriving from the characteristics of this renewable natural resource: guaranteeing sustainable use, protecting and restoring its quality, both for human and ecological use, and preventing water scarcity from being an obstacle for reasonable social development. Given that the water sector lives off this resource, its sustainable management to ensure its quality and that of everything that water represents, is crucial. [For further information, please refer to the topic of Environment in the chapter on ACCIONA's Commitment]
  • 48. ACCIONA Sustainability Report 2015  47 Why is it important for the water sector? Companies must act under the strictest ethical and integrity standards in keeping with their principles and values in all the countries where they operate. One of the greatest concerns in today's society, and one of the most frequent risks faced by companies working with public contracts, is corruption. For this reason, the companies must guarantee ethical behaviour through their performance and transparency. In order to furnish the Company with trustworthiness and credibility, it is important to provide clear and transparent information regarding issues such as taxation. It is necessary to report fiscal information at international, national and regional levels, given that tax evasion is also an issue that concerns the Company. Furthermore, it is relevant that companies have an ethical channel that allows stakeholders to report non-ethical conduct. [For further information, please refer to the topic of Corporate Governance in the chapter on ACCIONA's Commitment] 3. Ethics and Compliance
  • 49. 48  Materiality Analysis Material aspects ACCIONA Infrastructure: Services (G4-19) Climate Change mitigation and adaptation play a relevant role in all businesses 3 1 2 45 6 7 8 9 10 11 12 13 14151617 Of all aspects assessed, the following first three, those that have obtained the highest relevance, are described. 1. Climate change mitigation and adaptation 2. Ethics and compliance 3. Sustainability performance 4. Environmental management 5. Sustainable water management 6. Corporate governance 7. Impact and dialogue with local communities 8. Talent attraction and retention, development of human capital and job creation 9. Human rights and working conditions 10. Sustainable innovation 11. Waste 12. Health and safety 13. Materials 14. Equality and diversity 15. Customers/mechanisms for gathering client feedback 16. Sustainable management of suppliers 17. Biodiversity Relevance to the Company RelevanceforStakeholders High Relevance Medium Relevance Low Relevance
  • 50. ACCIONA Sustainability Report 2015  49 1. Climate Change Mitigation and Adaptation Why is it important for the services sector? In 2015, in COP 21, 195 countries, including China, the USA and India, signed an agreement against climate change that highlights the need for companies to incorporate this factor in their strategy. In establishing actions geared towards mitigating and adapting to climate change, companies must previously identify the risks which they may face. Furthermore, methodologies should be developed for measuring and quantifying the economic impact of climate change on the Company. In order to show their performance and commitment to the reduction of possible impacts, companies should include in their periodic reports factors related to energy efficiency, waste recycling and the reduction of greenhouse gas emissions (GHG), among others. Companies dedicated to waste management offer significant opportunities as regards the reduction of greenhouse gas emissions. Through the implementation of proven, cost-efficient technologies, they can contribute to mitigating and reducing polluting emissions. Waste policies and regulations can be strong national driving forces in reducing greenhouse gas emissions. To reduce emissions in cleaning services, the ISWA (International Solid Waste Association) proposes measures such as: Rationalising waste collection services, improving fuel efficiency and introducing alternative fuels, developing new forms of transport, etc. Increasing the recovery of materials and replacement fuels. Replacing the energy produced from fossil fuels by thermal energy and electricity from waste combustion, and recovering metals and ashes from incineration. Installing collection systems and treatment of landfill gases and using the landfill gases as fuel. [For further information, please refer to the topic of Environment in the chapter on ACCIONA's Commitment] 2. Ethics and Compliance Why is it important for the services sector? One of the greatest concerns in today's society, and one of the most frequent risks faced by companies working with public contracts, as is the case of the services sector, is corruption. Companies must act under the strictest ethical and integrity standards, and must adhere to their principles and values in all the countries where they operate. In order to furnish the Company with trustworthiness and credibility, it is important to provide clear and transparent information on issues such as taxation. It is necessary to report tax information both on an international level and a national and regional level. Furthermore, in the development of a system of solid and transparent control, the companies should attach importance to having an ethical channel that allows stakeholders to report non-ethical conduct. [For further information, please refer to the topic of Corporate Governance in the chapter onACCIONA's Commitment] 3. Sustainability Performance Why is it important for the services sector? A strategic factor for companies is sustainability. Externally, it is important to show to the different stakeholders the commitment to and progress made in the management and fulfilment of their expectations. Both corporate websites and management reports should include sustainability-related information. Internally, all employees in a company are responsible for the sustainability performance. Training on key sustainability issues is important for raising awareness and educating workers. A practice used to achieve this end is to establish a variable remuneration for employees linked to their performance in terms of sustainability. Another incentive used by companies is the development of activities that involve some of the main stakeholders. In this regard, it is worth pointing out the organisation of sustainability awards aimed especially at employees and suppliers. Inclusion in sustainability indexes creates a value that sets the companies apart in tenders and public auctions. This sector generates a multiplier effect given that its practices are very visible to users and, therefore, very sensitive to sustainability performance. [For further information, please refer to the topics of People, Dissemination and Leadership and Accountability in the chapter on ACCIONA's Commitment]
  • 51. 50  Materiality Analysis The matrices for representation of the material aspects by line of business pinpoint global aspects. The definition of each aspect for each division is included below, indicating whether this aspect has an internal impact or affects external stakeholders and, therefore, whether its impact goes beyond the organisation. Scope of the material aspects Material aspects within the organisation aspects ACCIONA (applicable to all lines) ACCIONA Energy Talent attraction and retention Performance assessment Remuneration linked to personal and corporate targets Satisfaction surveys Turnover rates Employee assessment systems Incentives linked to personal and corporate targets Training scholarships Investment in employee training Measurement of employee satisfaction Biodiversity Biodiversity policy Impacts on biodiversity Biodiversity policy Camera-trap mechanisms Analysis of the condition of the ecosystems affected by the Company Impacts on biodiversity Activities to protect biodiversity Corporate governance Human rights Risk management Lack of transparency in public auctions and official tenders Payments to government workers Cost overruns in the development of works Reputation Transparency Environmental, social and governance commitment Water quality Not applicable Not applicable Product and service life cycles Analysis of full life cycle of products and services Environmental impact at each stage of the development of products and services Non-material Customers Customers satisfaction Receipt of client feedback Not applicable G4-19, G4-20, G4-21 Therefore, below is a list of identified aspects for which the relevance or materiality has been analysed for the different divisions.
  • 52. ACCIONA Sustainability Report 2015  51 Material aspects within the organisation Material aspects outside the organisation ACCIONA Infrastructure ACCIONA Construction and Industrial ACCIONA Agua ACCIONA Service Employee assessment systems Incentives linked to personal and corporate targets Training scholarships Investment in employee training Measurement of employee satisfaction Employee assessment systems Incentives linked to personal and corporate targets Training scholarships Investment in employee training Measurement of employee satisfaction Employee assessment systems Incentives linked to personal and corporate targets Training scholarships Investment in employee training Measurement of employee satisfaction Biodiversity policy Camera-trap mechanisms Analysis of the condition of the ecosystems affected by the Company Impacts on biodiversity Activities to protect biodiversity Biodiversity policy Camera-trap mechanisms Analysis of the condition of the ecosystems affected by the Company Impacts on biodiversity Actions to protect biodiversity Non-material Lack of transparency in public auctions and official tenders Payments to government workers Cost overruns in the development of works Reputation Transparency Environmental, social and governance commitment Lack of transparency in public auctions and official tenders Payments to government workers Cost overruns in the development of works Reputation Transparency Environmental, social and governance commitment Lack of transparency in public auctions and official tenders Payments to government workers Cost overruns in the development of works Reputation Transparency Environmental, social and governance commitment Not applicable Quality of water supplied to the client (drinking, waste…) Type of water treatment Health and environmental risks: management of pathogens, disruptors, chemical compounds and new pollutants Policies and management systems for minimising health, environment and areas of water stress Not applicable Analysis of full life cycle of products and services Environmental impact at each stage of the development of the products and services Non-material Not applicable Measurement of client satisfaction Mechanisms for gathering client feedback Measurement of client satisfaction Mechanisms for gathering client feedback Measurement of client satisfaction Mechanisms for gathering client feedback G4-19, G4-20, G4-21
  • 53. 52  Materiality Analysis Material aspects within the organisation aspects ACCIONA (applicable to all lines) ACCIONA Energy Human rights and working conditions Protection of the human rights of employees Non-material Sustainability performance Link key employee remuneration to sustainability performance Provide training in key sustainability issues Link key employee remuneration to the Company's sustainability performance Promote training in key sustainability issues Organise and receive awards related to sustainability Ethics and compliance Anti-corruption policy Integrity in public auctions and official tenders Transparency in cost of works Fiscal transparency Code of ethics and code of conduct Legal compliance Anti-corruption policy Integrity in public auctions and official tenders Transparency in cost of works Fiscal transparency Code of ethics and code of conduct Legal compliance Environmental management Environmental policy Environmental management system Setting targets Meeting targets Environmental management systems certification Environmental policy Environmental management system Setting targets Meeting targets Environmental management systems certification Risk management Risk management systems Risk management systems Financial risks (volatility of energy prices, ROI, carbon price) Sustainable water management Water catchment (consumption, sea water extraction…) Measuring water footprint Targets to reduce water consumption Water discharge and associated impact Water catchment (consumption, sea water extraction…) Measuring water footprint Targets to reduce water consumption Water discharge and associated impact Sustainable management of suppliers Policy regarding social, environmental and ethical issues for suppliers and compliance measurement systems Corrective measures in the event of non-compliance Integration of sustainability criteria Local hiring Supplier risk assessment Water footprint and carbon footprint of suppliers Catalogue of sustainable products Policy regarding social, environmental and ethical issues for suppliers and compliance measurement systems Corrective measures in the event of non-compliance Integration of sustainability criteria Local hiring Supplier risk assessment Water footprint and carbon footprint of suppliers Catalogue of sustainable products G4-19, G4-20, G4-21
  • 54. ACCIONA Sustainability Report 2015  53 Material aspects within the organisation Material aspects outside the organisation ACCIONA Infrastructure ACCIONA Construction and Industrial ACCIONA Agua ACCIONA Service Human Rights Policy Demand that suppliers respect human rights Measures against discrimination Trade-union freedom Human Rights Policy Demand that suppliers respect human rights Measures against discrimination Trade-union freedom Human Rights Policy Demand that suppliers respect human rights Measures against discrimination Trade-union freedom Link key employee remuneration to the Company's sustainability performance Promote training in key sustainability issues Organise and receive awards related to sustainability Link key employee remuneration to the Company's sustainability performance Promote training in key sustainability issues Organise and receive awards related to sustainability Link key employee remuneration to the Company's sustainability performance Promote training in key sustainability issues Organise and receive awards related to sustainability Anti-corruption policy Integrity in public auctions and tenders Transparency in cost of works Fiscal transparency Code of ethics and code of conduct Legal compliance Anti-corruption policy Integrity in public auctions and official tenders Transparency in cost of works Fiscal transparency Code of ethics and code of conduct Legal compliance Anti-corruption policy Integrity in public auctions and official tenders Transparency in cost of works Fiscal transparency Code of ethics and code of conduct Legal compliance Environmental policy Environmental management system Setting targets Meeting targets Environmental management systems certification Not applicable Environmental policy Environmental management system Setting targets Meeting targets Environmental management systems certification Risk management systems Risk management systems Not applicable Water catchment (consumption, sea water extraction…) Measuring water footprint Targets to reduce water consumption Water discharge and associated impact Water catchment (consumption, sea water extraction…) Measuring water footprint Targets to reduce water consumption Water discharge and associated impact Water catchment (consumption, sea water extraction…) Measuring water footprint Targets to reduce water consumption Water discharge and associated impact Policy regarding social, environmental and ethical issues for suppliers and compliance measurement systems Corrective measures in the event of non-compliance Integration of sustainability criteria Local hiring Supplier risk assessment Water footprint and carbon footprint of suppliers Catalogue of sustainable products Non-material Policy regarding social, environmental and ethical issues for suppliers and compliance measurement systems Corrective measures in the event of non-compliance Integration of sustainability criteria Local hiring Supplier risk assessment Water footprint and carbon footprint of suppliers Catalogue of sustainable products G4-19, G4-20, G4-21
  • 55. 54  Materiality Analysis Material aspects within the organisation aspects ACCIONA (applicable to all lines) ACCIONA Energy Equality and diversity Diversity and equal opportunities policy Training on multiculturalism Job insertion programmes for people at risk of social exclusion Targets for employing people with disabilities Labour-family reconciliation measures Non-material Impact and dialogue with local communities and job creation Social action policy Volunteering programme Collaboration with sector platforms Project impact assessment Creation of local employment Population displacements Dialogue with communities Local suppliers Sustainable innovation Sustainable innovation roadmap RDI investments Sustainable innovation roadmap Development of new technologies and report on new RDI investments of the Company Having measurable RDI targets Social and environmental impact of RDI projects Working with third parties Materials Not applicable Non-material Climate change mitigation and adaptation Policy on climate change Risk assessment Identification of climate change risks Policy on climate change Measurement of financial impact of climate change on the Company Energy efficiency in buildings Greenhouse gas emissions Waste Protocols for identification, separation, elimination, reuse and recycling Non-material Safety and quality of supply Not applicable Demand fulfilment Supply capacity Diversification of electricity generation mix Innovation in production technologies Health and safety Risk identification Awareness-raising and training Identification of risks and mitigation measures Heath and safety awareness-raising and training Health and safety certification suppliers Reduction of work-related accidents Deaths due to work-related accidents Non-material: issue identified as having a low degree of relevance. Not applicable: issue not identified in the study for the line of business. G4-19, G4-20, G4-21