ACCIONA is a leading Spanish infrastructure, energy, water and services company operating in over 30 countries. In 2015, ACCIONA had sales of €6.5 billion and over 32,000 employees. The company is committed to sustainable development and focuses on renewable energy, infrastructure, water and services projects that contribute to social well-being and environmental balance. ACCIONA's mission is to be a leader in developing sustainable infrastructure, water, renewable energy and service solutions to improve lives for current and future generations.
5. CHAIRMAN’S
Statement
Dear friends,
The year 2015 has been one of global
changes. On the one hand, we are
witnessing a generalised awareness of the
effects of climate change, as evidenced in
Paris at the 21st
Climate Change Conference
or COP21, a summit that will go down
in history as one of the most crucial
diplomatic and business events to date. At
the summit, all 196 participating States
adopted agreements that should make it
possible to develop a low-carbon economy
to help limit global warming and contribute
to improving the environment and life on
our planet over the next decades.
On the other hand, the United Nations
GeneralAssembly approved theAgenda 2030
for Sustainable Development, setting 17 goals
in the economic, social and environmental
spheres.This action plan for the benefit of
people, our planet and prosperity, and which
also aims to strengthen world peace and
access to justice, outlines the strategy for the
development programmes that need to be
implemented over the next 15 years.
ACCIONA has assumed these challenges
as its own, and incorporated them into
its business models. Specifically, the
Company's new Sustainability Master
Plan 2020 was created out of the
ambition and commitment to make
ACCIONA a carbon neutral company.
This Report provides a detailed view of our
sustainability performance for 2015, and
the evaluation of the Sustainability Master
Plan 2015, which brought us so many
challenges over the past five years.
JOSÉ MANUEL ENTRECANALES
Chairman of ACCIONA
6. ACCIONA Sustainability Report 2015 5
We can safely say that the aim of this Plan,
which has now come to its end, has been
fulfilled. In fact, each of the goals defined
for each of the commitments have
been exceeded both quantitatively and
qualitatively.
As a basic and inherent cornerstone for
any business, ACCIONA has worked on the
implementation of measures to improve its
Corporate Governance. To this end, over
the past years a Company Policy Book was
created, the Code of Conduct was updated,
and a General Directorate of Corporate
Compliance was set up to supervise the
efficiency of the procedures, controls and
internal commitments established with
regard to Corporate Governance. Likewise,
work was carried out on creating an external
diagnostic tool for crime-prevention and
anti-corruption, while another was created
on the subject of human rights.
In the sphere of People, the Company
has always placed priority on fostering
the health and safety of its employees
and third parties. Thus, the Plan set a
goal to improve the accident rate by 20%
compared to 2011, and the Company
achieved this, surpassing it and reduced
the accident rate by 31.57%.
With regard to human capital, a series of
training and development programmes on
sustainability have been held in Australia,
Brazil, Canada, Chile, Italy and Mexico,
as established in the Plan. In order to
raise awareness regarding sustainability
issues among employees, the variable
remuneration package includes a percentage
linked to performance in the area of
sustainability.This initiative has achieved a
coverage rate of 97% for executives and 90%
for managers, and also extends to part of the
technical and support staff.
As regards the management of diversity,
we have worked hard to encourage access
to the Company by people with disabilities.
In 2015, the Company reached the figure
of 3.55% of equivalent employment in
its workforce in Spain. Furthermore, the
number of women in managerial positions
grew to 18.8% of the total in 2015.
Protection of the Environment constitutes
one of the Company's hallmarks, an intrinsic
feature of the way we conduct our business.
In the sphere of the fight against climate
change and energy efficiency, the Company
committed itself to improving management
ratios by 15%. In both cases, the goals set
in the Plan were exceeded, both for annual
goals and total goals. Specifically, in 2015,
the Company avoided the emission of 17.2
million tonnes of CO2
in the atmosphere.
As to the Company's water footprint, it set
out to multiply its positive net contribution
by five compared to 2009. This goal was
amply fulfilled, increasing its positive
footprint to 495 hm3
for 2015, which is 6.4
times the water footprint in 2009.
Needless to say, Society plays a very
big role in the Company's activities. The
importance of this can be seen in the
contribution of close to seven million
euros, which represents 4.89% of the
dividend equivalent.
7. 6 Chairman's Statement
The Company has continued to work on
another initiative, the implementation
of the Social Impact Management
methodology in 47 projects of the
Construction, Industrial, Water, Services
and Energy divisions in 18 countries. The
methodology allows ACCIONA to identify
the positive impact of its projects, as well
as preventing and mitigating risks affecting
local communities.
The ACCIONA Microenergía Foundation
has provided basic electricity services to
approximately 30,000 people in isolated
rural communities in Cajamarca (Peru) and
Oaxaca (Mexico), notably improving their
living conditions.
The Value Circle has centred its efforts on
improving the performance of the supply
chain as regards sustainability. To achieve
this, suppliers have been given access
to self-assessment tools, and have been
assigned a sustainable development rating.
In 2015, we implemented PROCUR-e, a
new supplier assessment tool through
which a total of 4,815 surveys were sent
to suppliers with turnovers in excess of
100,000 euros. Furthermore, a total of
628 suppliers (1,822 people) have been
provided with training on sustainability.
Innovation constitutes one of the
Company's main drivers of growth and
differentiation. A goal was set to reach
the figure of 500 million euros invested in
R&D&I by the end of the Plan. This goal
was amply exceeded, having reached a total
of 876 million euros at the end of 2015.
In addition, process improvements were
identified in the 2012-2015 period for the
amount of 87 million euros.
ACCIONA is committed to Accountability
towards its stakeholders.As well as
continuous dialogue with the key
stakeholders, consultations with customers
and other groups in each and every one of the
lines of business of the Company, we submit
our sustainability performance to these
groups in a rigorous, transparent manner,
following benchmark international standards.
The Company reports its sustainability
performance according to the G4 version of
the Global Reporting Initiative (GRI) standard.
Furthermore, since 2012 the Company drafts
its Integrated Report in accordance with the
In 2015,ACCIONA invested close to
seven million euros within its social
action plan, while it also continued
its commitment to innovation and
sustainability
8. ACCIONA Sustainability Report 2015 7
framework of the International Integrated
Reporting Council (IIRC).
ACCIONA also continues to be present
in the leading sustainability indexes: DJSI
World, FTSE4Good, MSCI Global Climate
Index, The Climate “A” list of the CDP, and
STOXX Global Climate Change Leaders
Index, among others.
With regard to Dissemination and
Leadership, ACCIONA strives to consolidate
the Company's position as an international
benchmark for sustainability.To this end,
during the years when the last Plan was in
effect, the Company attended the main
domestic and international forums on
sustainability.The Company's assumption
of an executive leadership role at the
World Business Council for Sustainable
Development, its participation in the
creation of the CEO Climate Leadership
Group within the framework of the World
Economic Forum, its participation in the
launch of the Sustainable Development
Goals at the United Nations headquarters in
September, and its active participation in the
above-mentioned COP21 in December are
noteworthy in this regard.
Lastly, in 2015, the Sustainability Master
Plan 2020 was drafted and presented to the
Sustainability Committee of the Board of
Directors.This Plan will set the lines of action
on sustainability for the coming years.
These last five years have been filled with
challenges that ACCIONA has managed
to deal with while still maintaining its
commitment to sustainability. The year
2016 is set to be replete with exciting
challenges, both internally and externally.
For this reason, I invite you to find out
more about our efforts in 2015 so we can
prepare and respond appropriately to these
challenges. We must do this while staying
true to our commitment to carrying out
our activities as sustainably as possible, and
continue to improve every year through
the responsible management of our
environment and our stakeholders.
9. This Sustainability Report includes all
of the sustainability challenges and the
manner in which they have been dealt
with. The document also explains the
performance of the activities carried out by
ACCIONA in 2015, with the aim of offering
a comprehensive, clear picture of all of
the information needed by the Company’s
different stakeholders.
With the information reported here,
the aim is for readers to find everything
relating to sustainability in a single
report. The content of this Report is
complemented by other reports drafted
by the Company: the Annual Report, the
Annual Corporate Governance Report, the
Integrated Report and the Annual Accounts
(G4-17), as well as by the content included
on the website.
The content of this Report is based on the
information regarding policies, actions and
performance provided in sustainability
reports published in previous years, but
primarily it focuses on the progress made
during 2015. Furthermore, this report
describes the annual progress made by
the Company in the implementation of
the ten principles of the United Nations
Global Compact on human rights, labour,
environment and anti-corruption.
This document is published annually and
has been drafted based on the indications
contained in the G4 Sustainability
Reporting Guidelines by the Global
Reporting Initiative (GRI), including the
information required by the Construction
and Real Estate and Electric Utilities sector
supplements. Compliance with these
guidelines guarantees that the information
contained within this Report is reliable, full
and balanced.
Hence, the Company considers that the
2015 Sustainability Report meets the G4
Guidelines at the “Comprehensive” level
within the Materiality Disclosures Service
offered by GRI.
In addition, for the drafting of this Report,
ACCIONA has followed the indications
established by the AA1000 APS standard
with the aim of aligning the information
included with the expectations and
concerns of its stakeholders.
In order to verify the reliability of the
information, the correct application of the
principles of the AA1000 APS standard,
and the consistency of the information
that responds to the general basic content
of the Guidelines (G4), the Company has
hired to carrying out an external audit
of the Report, using the services of the
company KPMG Asesores S.L. This year,
ACCIONA has requested the audit firm to
check a set of relevant indicators with a
reasonable level of assurance. As a result of
the audit process, an Independent Review
Report is carried out, which includes the
objectives and scope of the process, as
well as the audit procedures used and its
conclusions.
The Basic Principle of
Inclusiveness (G4-18b)
ACCIONA takes into account all of its
stakeholders in the review process of the
Sustainability Master Plan (SMP) and in
the consultations carried out in business
projects. In the specific chapter on
Stakeholder Engagement, the avenues for
dialogue are described in more detail, as
well as the main initiatives carried out in
2015 with stakeholders.
The Principle OF MATERIALITY
(G4-18b)
The 2015 Materiality Analysis carried
out by ACCIONA under the guidelines
established in the G4 Sustainability
Reporting Guide by Global Reporting
Initiative, has allowed the Company to
identify social, ethical and environmental
The aim of this Report is to inform all of the
Company stakeholders of the challenges faced
and progress made by ACCIONA in 2015 as
regards sustainability.
About this Report
Transparent, clear, accurate information
10. ACCIONA Sustainability Report 2015 9
elements with greater impact for the
development of ACCIONA’s activities.
As a result of this study, ACCIONA
considers that the information included in
this Report is relevant to the Company and
its different stakeholders. The chapter on
Materiality Analysis includes a description
of the development and methodology
process of the ACCIONA 2015 Materiality
Analysis.
The Principle OF RESPONSIVENESS
(G4-18b)
The Company deals with the main
sustainability issues that concern its
stakeholders. The chapters containing the
relevant information are designed based
on the main axes of the 2015 Sustainability
Master Plan. The Plan establishes the
policies, the objectives and the lines
of work to develop up to 2015 in nine
fields of work: Innovation, Environment,
Society, People, Circle of Value, Corporate
Governance. Stakeholders, Outreach
and Leadership and Accountability. The
objectives proposed by the plan can be
measured and assessed.
Scope (G4-22) (G4-23)
Since 2005, ACCIONA reports the
information of its sustainability reports
broken down mainly by divisions, but
where possible also by geographical
areas. The scope has been identified in
each of the indicators. With the aim of
facilitating a better understanding of the
Company’s performance trends, details
are also provided regarding performance in
previous years.
The environmental information published,
in the report comes from ACCIONA’s
environmental reporting system,
which among other things includes the
“Métrica” tool, which is the benchmark for
centralised control and monitoring of the
environmental indicators of ACCIONA’s
activities.
The perimeter of the environmental
quantitative information published
corresponds to 100% of ACCIONA’s
activities, both Spain and internationally.
As a general criterion for consolidation of
the environmental information, it includes
100% of the installations and locations
where ACCIONA has a majority stake, and
therefore, responsibility for operation
and control.
11. ACCIONA is one of the main Spanish
companies listed on the Ibex 35 and one
of the most experienced companies in the
spheres of infrastructure, energy, water
and services. Thanks to this experience,
ACCIONA has expanded its areas of
business to more than 30 countries.
Its positioning as pioneers in development
and sustainability reflects its capacity
to respond to the challenge of achieving
sustainable development through all
of its areas of activity. ACCIONA bases
its strategy on sustainability favouring
social well-being, economic growth and
environmental balance. The Company can
focus on these objectives thanks to its staff
of 32,147 professionals in 2015 and to sales
reaching 6,544 million euros that year.
ACCIONA is one of the world's leading companies in
terms of sustainability, standing out especially for its
drive to develop renewable energies, infrastructures,
water and services, placing special emphasis on a
long-term approach.
COMPANY PROFILE
ACCIONA, sustainable
development as a factor for
leadership…
Our Mission
To be a leader in the creation, development
and management of infrastructures,
water, services and renewable energies,
actively contributing to social well-being,
sustainable development and the creation
of value for our stakeholders.
Our Vision
To meet the challenge of achieving
sustainable development in all our
business areas so that the generations of
today and tomorrow can have a better life.
Our Values
These are honesty, social responsibility,
leadership, long-term view, innovation,
financial strenght, care for people,
customer focus, concern for the
environment and excellence.
12. ACCIONA Sustainability Report 2015 11
... in a forward-looking business...
Energy
INFRASTRUCTURE
OTHER BUSINESSES
Construction
Water
Services
With more than 20 years' experience in
renewable energies, the company offers
reliable and efficient solutions based on
cutting-edge technologies.
Present throughout the wind value
chain, via ACCIONA Windpower, the
Company produces its own technology
for wind turbines that are among
the most reliable and competitive
on the market, designed for its own
developments and for use by third
parties.
It works exclusively with renewable
technologies, and focuses its
activities on five of them: wind, solar
photovoltaic, solar thermal, hydraulic
and biomass.
This division contains the businesses of
Trasmediterranea, the largest Spanish
shipping company and one of the
leading European companies in the
maritime transport of passengers and
cargo; Bestinver, a company offering
financial services of funds management
and investment brokerage; Real
Estate, which with more than 20 years'
experience is one of the country's
leading residential development
companies; Vineyards, Hijos de Antonio
Barceló, one of Spain's centuries-old
bodegas, with wine-making and aging
centres in five of Spain's leading wine
areas, as well as other holdings.
2015
Revenue 613 millions euros
• Trasmediterranea 424 millions euros
• Bestinver 91 millions euros
• Real Estate 51 millions euros
• Vineyards 40 millions euros
• Corporate
and Other 7 millions euros
EBITDA 113 millions euros
ACCIONA Construction is at the cutting
edge of RDI, and figures among the
world's leading construction companies,
applying the latest techniques in
the execution of its projects. The
Construction division covers every
aspect of the construction process, from
engineering to the building work itself
and subsequent maintenance. it also
manages public-sector concessions,
particularly in the transport and
infrastructure sectors.
The organisation includes three
specialised business units (bridges, roads
and special structures; rail and tunnels,
and lastly, ports and hydraulic works),
as well as the areas of Engineering,
Concessions and other businesses.
The activity of ACCIONA Agua is
focused on serving citizens from the
water catchment stage to treatment,
desalination, purification and return to
the environment.
Furthermore, the Water line of business
takes care of the comprehensive service
management, covering all the stages
involved in water treatment, making it
apt for human consumption, subsequent
supply to the population, as well as
urban and industrial waste water
purification, with direct billing to end
users.
ACCIONA Service has a wide range
of services that offer comprehensive
solutions for its customers. This line has
managed to position itself as the service
partner of choice of leading domestic
and international companies, thanks
to the know-how acquired through
more than 50 years' experience in the
execution and management of services.
2015
Revenue 716 millions euros
EBITDA 31 millions euros
Employees 15,660 employees
2015
Revenue 2,170 millions euros
EBITDA 102 millions euros
Project portfolio 6,722 millions euros
*The figures for ACCIONA Construction
include the Industrial and Engineering
businesses.
2015
Revenue 2,179 millions euros
EBITDA 897 millions euros
Total capacity 8,619 MW
Total output 20,875 GWh
2015
Revenue 451 millions euros
EBITDA 35 millions euros
Water managed 634 hm3
.
2015
No. of vehicles 544,999
No. of passengers 2,451,323
Housing
inventory (units) 685
Bestinver
assests under
management 5,106 millions euros
13. 12 company profile
Construction
Industrial
Water
Services
Energy
Real Estate
CANADA
MEXICO
Chile
Peru
ECUADOR
Nicaragua
Costa Rica
usa
PANAMA
DOMINICAN REPUBLIC
COLOMBIA
TRINIDAD and TOBAGO
BRAZIL
… with a global presence...
… in all five continents,ACCIONA
continues growing through our
new partners, who make it possible
for the Company's businesses to
develop internationally
14. ACCIONA Sustainability Report 2015 13
GREECE
INDIA
Oman
SWEDEN
PORTUGAL
United Kingdom
SOUTH AFRICA
ITALY
MOROCCO
Saudi Arabia
UAE
Qatar
GABON
ALGERIA
Egypt
AUSTRALIA
Cape Verde
GERMANY
Turkey
Norway
Romania
Hungary
POLAND
Croatia
Belgium
Spain
RUSSIA
Netherlands
15. 14 company profile
... a firm strategy...
The Company, through its strategic
decisions, has achieved a 0.7% increase
in consolidated revenues to 6,544 million
euros. This is essentially due to the
combined effect of the following factors:
the growth of income of the Energy
business, mainly as a result of the strong
contribution from ACCIONA Windpower;
the good performance of the international
generation activity, and to a great
extent, to the addition of new capacity
in international markets. The Company's
EBITDA increased by 8% to 1,174 million
euros due to the strong growth of the
Energy business.
Furthermore, ACCIONA has put the focus
on the simplification of the Group's debt
structure to reduce its dependence on banks
and diversify its financing sources.
Net financial debt stood at 5,159 million
euros (2.5% lower than that at December
2014) and the net financial debt (NFD)
to EBITDA ratio also dropped during the
financial year, due mainly to the cash
generation during the previous financial year.
In 2015, 49% of the
Group’s global
sales and 79% of
its EBITDA derived
from businesses
included
under what the
United Nations
Environment
Programme (UNEP)
calls the Green
Economy
16. ACCIONA Sustainability Report 2015 15
... and sustainable activities...
According to the United Nations
Environment Programme (UNEP), the
'green economy' is defined as improved
human well-being and social equity, while
significantly reducing environmental risks
and ecological scarcities”. ACCIONA
focuses its efforts on offering a wide
range of products and services that are
beneficial for the environment, in line
with sustainability.
In 2015, a total of 49% of ACCIONA’s
global sales (40% in 2014) and 79%
of its EBITDA (76% in 2014) stemmed
from activities related to renewable
energies, water and the Company’s other
environmental activities.
In 2015, ACCIONA took part in the Paris
Climate Conference, supporting the
efforts of the international community
to reach a new binding and ambitious
agreement on controlling global warming.
The Company not only joined leading
private sector companies in demanding
binding goals — both global and national
— for cutting greenhouse gas emissions,
ACCIONA, leader in the green economy
Eco-efficient Construction
Design,
construction and maintenance of
water treatment plants
Service
consulting and
advisory services on
energy efficiency
Collection
and treatment of urban
solid waste
Maintenance
and construction of parks, gardens
and green areas
Electrical energy
from renewable sources
Wind turbines
but also committed to becoming carbon
neutral by 2016.
It is also of interest that ACCIONA was
awarded the RobecoSAM Silver Class 2016
(Silver Category) distinction within the
Electric Utilities sector, according to The
Sustainability Yearbook 2016. This yearbook
includes 15% of the companies with the
best social, environmental and corporate
practices within each sector.
17. 16 company profile
Social cash flow of ACCIONA in 2015
* Includes Mexico
Suppliers
4,413 M€
Divestments
63M€
Financial charges
94 M€
Tax contribution
958 M€
Interest and other
financial payments
423 M€
Investment
230 M€
Payment of debt
410 M€
Rest
67 M€
Dividends
114 M€
Wages and Salaries
830 M€
Economic Value
Generated
7,445 M€
Economic Value
Distributed
7,445 M€
Spain 40%
Central America and
South America* 28%
North America 12%
Rest of Europe 10%
Africa 4%
Asia and Oceania 6%
Spain 60%
Central America and
South America* 19%
North America 5%
Rest of Europe 9%
Africa 2%
Asia and Oceania 5%
Spain 69%
Central America and
South America* 11%
North America 2%
Rest of Europe 14%
Africa 1%
Asia and Oceania 3%
Operating collections
7,288 M€
Spain 51%
Central America and South America* 23%
North America 8%
Rest of Europe 10%
Africa 2%
Asia and Oceania 6%
Social cash flow is a way of calculating
a company's impact and contribution of
real value to society through the cash flow
generated by its activity. To do so, it takes
into account the items that involve a real
influx and outflow of cash which have an
effect on the different stakeholders.
This contribution of value is measured
both in terms of the cash flow generated
by the Company (cash received by
its customers, divestments, financial
transactions, etcetera) and in terms of the
cash flow distributed by means of payments
to suppliers, public administrations,
shareholders and employees, among others.
Therefore, social cash flow represents the
economic value generated and distributed
by the Company.
18. ACCIONA 2015 Sustainability Report 17
Breakdown by division of the key figures in 2015
Contribution to EBITDA by business line*
(% of the total)
Energy
75%
Agua
3%
services
3%
other business
10%
construction
9%
Revenue per business line*
(% of the total)
Energy
41%
Agua
7%
services
11%
other business
9%
construction
32%
* Construction includes the
information of the Industrial
segment.
During 2015, the economic and social
contribution by ACCIONA to the Public
Administrations through tax payments
totalled 958 million euros, of which 448
million euros correspond to taxes paid and
510 million to taxes collected.
This means that of every 100 euros of
ACCIONA's revenues in 2015, 15 euros
were used to pay taxes, of which 7 euros
correspond to taxes paid out and 8 euros to
taxes collected, with Spain, Mexico, Poland,
Chile, Australia and Portugal being the main
recipient countries.
Total Tax Contribution in 2015
Country
Taxes incurred
(millions €)
Taxes collected
(millions €)
Total
(millions €) %
Spain 322.5 340.5 663.0 69.2%
Mexico 47.2 40.7 87.8 9.2%
Poland 9.7 39.1 48.7 5.1%
Chile 8.4 19.9 28.3 3.0%
Australia 5.4 20.4 25.7 2.7%
Portugal 7.4 13.3 20.6 2.2%
Brazil 13.2 2.5 15.7 1.6%
Germany 8.0 4.0 12.1 1.3%
USA 5.9 4.5 10.3 1.1%
Italy 5.4 2.9 8.4 0.9%
Colombia 3.8 4.4 8.3 0.9%
Canada 2.2 5.2 7.4 0.8%
Other
countries 8.7 12.4 21.2 2.2%
Total 447.8 509.7 957.5
19. Triple bottom line
The year 2015 was a period of
stability and return to normality for
ACCIONA. The Company has solid
financial results, showing growth of
8% in EBITDA and growth of 42%
in PBT.
Turnover increased by 0.7% with
regard to 2014, due mainly to
the growth in the revenues of
ACCIONA Energy, ACCIONA Agua
and ACCIONA Service.
Financial Results*
(*)As a result of the entry into force in January 2014 of the new International Financial Reporting Standard (IFRS) 11, the 2013 financial statements were restated
under the same conditions as those of the 2014 financial statements in order to unify the information.
Revenues
(millions euros)
2015
6,544
2014
6,499
2013
6,271
Profit before tax
(millions euros)
2015
330
2014
233
2013
29
EBITDA
(millions euros)
2015
1,174
2014
1,087
2013
1,062
20. ACCIONA Sustainability Report 2015 19
ACCIONA stands out in the
international scene as the 5th
Spanish company and the 144th
European company with the
biggest effort made in RDi
investment, according to the
report The 2015 EU Industrial RD
Investment Scoreboard produced
by the European Commission’s
Economics of Industrial Research
and Innovation (IRI).
All of ACCIONA’s divisions have in
place management systems certified
in accordance with international
benchmark regulations. In its
commitment to the continuous
improvement of processes and
activities, in 2015 the Company
increased turnover percentages,
according to standards ISO 9001
and ISO 14001 compared to the
previous year.
Total RDI/EBITDA
(%)
2015
15.40
2014
16.1
2013
14.1
Activity certified under ISO 14001
(%)
2015
90
2014
87
2013
87
Activity certified under ISO 9001
(%)
2015
92
2014
89
2013
90
Total innovation figure
(millions euros)
2013 2014 2015
173.2
174.9
180
Intensity of investment
(RDI investment/revenues)
2013 2014 2015
2.76
2.69
2.76
21. 20 triple bottom line
Environmental Results
In 2015, the Company consolidated
its position as a leading company in
the contribution to fighting climate
change, avoiding the emission of 17.2
millions tonnes of CO₂. Likewise,
one of its main priorities continues
to be environmental protection,
committing to becoming a carbon
neutral company by 2016, which will
mean a net result of zero emissions.
Emissions avoided
(millions of tonnes of CO2)
2015
17.2
2014
16.30
2013
15.10
Emissions ratio
(tonnes of CO2
/revenues
in thousands euros)
2015
0.09
2014
0.09
2013
0.10
Energy consumption ratio
(TJ/revenues in million euros)
2015
2.02
2014
1.33
2013
1.50
Emissions generated
(millions of tonnes of CO2)
scopes 1 and 2
2015
0.60
2014
0.58
2013
0.64
22. ACCIONA Sustainability Report 2015 21
In 2015, ACCIONA’s water footprint
generated a positive impact on the
planet of 495 hm3
, a figure equivalent
to the annual consumption of a
population of more than ten millions
people (on the basis of average
consumption per person in Spain).
Furthermore, the Company’s water
consumption dropped by 6.2%
compared with 2014.
Water consumption
(hm3
)
2015
6.46
2014
6.88
2013
7.67
Water Footprint:
net positive contribution
(hm3
)
2015
495
2014
532
2013
562
ACCIONA keeps up its fight
against climate change
and for environmental
protection, committing to
becoming a carbon neutral
company by 2016
23. 22 triple bottom line
Social Results
In 2015, ACCIONA reduced its
average headcount by 4.21%
compared with 2014. The
employment adjustments took
place due to the changes in the
consolidation perimeters (for
instance, Poland), the conclusion or
suspension of projects (for instance,
Brazil) and individual adjustments.
Also in 2015, 3.55% of the workforce
were people with disabilities. Of
this percentage, it is worth noting
that 2.80% corresponds to direct
employment, 1.08% higher than
the previous year, reflecting the
Company’s commitment to direct job
insertion.
It is relevant to point out that, for
the fourth consecutive year, there
have been no fatal accidents of own
employees as the result involving
production activities. In 2015, there
were also no fatal accidents of
contractors.
Furthermore, the accident frequency
rate shows a descending line
compared to 2011, with a slight rise
in 2015 in own employees.
Average headcount
at year end
2015
32,147
2014
33,559
2013
34,108
% of people with disabilities
in the workforce in Spain
2015
3.55
2014
3.57
2013
3.08
Number of fatal accidents*
(globally)
2015
0
2014
5
2013
1
Accident frequency rate
among own employees
(globally)
2015
3.9
2014
3.5
2013
4.2
(*) Own employees and subcontractors
24. ACCIONA Sustainability Report 2015 23
During 2015, ACCIONA continued to
strengthen its commitment to local
development in all countries where it
is present, opening up opportunities
to suppliers in countries where it is
newly established, and on the other
hand, promoting already existing
relationships formed in previous
projects.
The continuous efforts to improve
its relationship with customers are
reflected in a significant increase
of over 14% in the global client
satisfaction index, reaching 98%.
In 2015, ACCIONA allocated
7 millions euros to social contribution
of initiatives to access basic services,
social investment associated with
projects, promotion of sustainability,
sponsorship and patronage.
With regard to volunteering, 750
volunteers participated in different
programmes over this past year.
Local suppliers out of the
number of suppliers
(%)
2015
90
2014
93
2013
93
Global customer
satisfaction index
(%)
2015
98
2014
86
2013
86
Social contribution
(millions euros)
2015
7
2014
11
2013
18
Number of volunteers
2015
750
2014
865
2013
547
25. ACCIONA carries out its activities in national and international
markets and promotes social progress, economic growth and
environmental protection in the communities in which it operates.
Performance
by region
Local and sustainable development
Spain
Key Construction
projects:
• New BBVA headquarters in Las Tablas (Madrid)
• Creation of the structure, roof and façade of the
new San Mamés football stadium (Bilbao)
• Navarre A-15 motorway Section:
Medinaceli A-2 – Radona (Soria)
• Duero A-11 motorway Section:
Aranda Relief Road (Burgos)
• Madrid-Galicia High Speed Line Section:
Zamora-Lubián Sub-Section: Pedralba de La
Pradería-Padornelo Tunnel
• Platform of the Madrid-Zaragoza-Barcelona-
French Border high-speed line. Section: La
Sagrera-Nudo de la Trinidad Sant Andreu Sector,
Barcelona
• New container terminal
at the Port of Cadiz
• Vigo Hospital
• Toledo University Hospital
• Malaga Subway
• Extension of Los Mármoles Dock
at the port of Arrecife
Key water projects:
• Torrevieja seawater desalination facility
• Cartagena seawater desalination facility
• Implementation of a smart water
network in Burgos
• ATLL (Catalonia)
• Valencia sanitation
MAJOR PRESENCE
in ENERGY with
RENEWABLE TECHNOLOGIES:
• 168 wind farms
• 79 hydroelectric plants
• 5 solar thermal plants
• 3 biomass plants
• 10 photovoltaic plants
Other businesses:
• Bestinver
• Hijos de Antonio Barceló
• Real Estate
• Trasmediterranea
Notable presence of
Services in the following
Spanish regions
(comunidadesautónomas):
• Andalusia
• Asturias
• Basque Country
• Canarias
• Castile and León
• Catalonia
• Galicia
• Madrid
• Murcia
• Navarre
• Valencia
Construction
Industrial
Water
Service
Photovoltaic/solar thermal energy
Wind energy
Real Estate
ACCIONA Wind Power
26. ACCIONA Sustainability Report 2015 25
ACCIONA’s contribution
ACCIONA's performance indicators in the region 2013 2014 2015
Revenues (millions of euros) 3,721 3,524 3,213
Energy produced (total GWh) 15,209 14,015 13,199
Water managed (desalinated/drinking/treated) (hm3
) 418.7 394.6 400.3
Total RDI (millions of euros) 124.6 134.2 97.8
Activity certified under ISO 9001 (%) 100 100 100
Emissions avoided (thousands of tonnes of CO2) 9,949 11,121 10,282
Emissions generated (thousands of tonnes of CO2) 452.0 376.4 446.9
Water footprint (hm3
) 375.6 357.0 315.7
Activity certified under ISO 14001 (%) 97 97 97
Average equivalent headcount 20,256 20,957 20,784
Key project
ACCIONA Producciones y Diseño
Since 2011, ACCIONA has been
implementing actions to reduce and
offset CO2
emissions associated with its
corporate events. In 2012 it also began
offering these services to customers
through its business line ACCIONA
Producciones y Diseño, S.A. (APD). Since
then, a total of 875 tonnes of CO2
have
been offset through these mechanisms
by using carbon credits, which mainly
incentivise the generation of renewable
energy and sustainable development in
depressed areas.
APD's commitment to reducing CO2
emissions can be seen in its “carbon-
neutral events”. In these events, efforts
are made to minimise the emissions
associated with organising and holding
them by means of implementing
preventive and corrective actions,
and subsequently surrendering the
necessary emission allowances to
counterbalance the generated CO2
that
could not be avoided.
Offsetting of CO2
emissions by the
Tuppadahalli Wind Energy project
As in previous years, all CO2
emissions
associated with the events held by APD
in 2015 were offset by the Tuppadahalli
Wind Energy project in Karnataka
(India), consisting of a 56.10 MW wind
farm with 34 turbines.
This project, whose technology avoids
the atmospheric emission of 128,809
tonnes of CO2
every year, is recognised
by the United Nations as a CDM (Clean
Development Mechanism) and under
the Voluntary Carbon Standard (VCS),
generating 54,000 carbon credits for the
generation of clean energy.
This is a project that contributes to
sustainable development, bringing
social, environmental, economic and
technological well-being to the local
community.
More sustainable museums
In accordance with the commitment to
social and environmental innovation that
APD applies to all its works, it carries out
significant actions in the field of museum
design and exhibition staging where the
Company is committed to the creation
of accessible projects. In these projects,
the aim is to ensure that everyone who
visits a museum or an exhibition does
it under the best possible conditions
of accessibility and environmental
efficiency, minimising the negative
impact its works might have on the
environment.
Some examples:
National MuseumofOman, Muscat:
APD has builtthefirst museum inthe
Middle Eastto be adaptedforthe blind and
thefirst museum inOmanto be accessible
to people with reduced mobility.
Museum of Underwater Archaeology
(ARQUA), Murcia: APD was a pioneer
in Spain in 2008 when it fitted out an
entire museum with LED lighting. The
Company has since implemented this
technology in museums such as the
Jewish Museum and Tolerance Centre
in Moscow, the National Museum of
Oman and the Boris Yeltsin Presidential
Centre in Yekaterinburg, among others.
For one-off projects such as temporary
exhibitions, and when conditions
allow, APD also uses LED lighting
technology inside the display cases. This
makes it possible to reduce electricity
consumption by 60%, resulting in lower
CO2
emissions, and also ensures the
absence of ultraviolet and infra-red
radiation which can affect the exhibits.
27. 26 performance by region
Central and South
America
ACCIONA projects
Operational and Under Construction
Ruta 160
ACCIONA Forwarding
Contracts
Andina Mine
Santiago Metro Line
Exequiel
González
Cortés Hospital
Punta Palmeras
Canela II
COPIAPO SEAWATER
DESALINATION FACILITY
Chuquicamata
Mine
PAMPA CAMARONES
ROMERO SOLAR
Fortaleza Metro Line
AREIA BRANCA
SAO MIGUEL DO GOSTOSO
VILA AMAZONAS
VILA PARÁ
Itarema
ITAREMA I-II
AWP Factory
LAGOA DO BARRO -
QUEIMADA NOVA
ACCIONA
Forwarding
Contracts
Arrudas
WWTP
Açu
Port
BR-393
Rodoanel
highway
and SP SUBWAY
Atlântica
Santa Vitoria do
Palmar
CHILE
brazil
peru
Ecuador
Costa Rica
Nicaragua
Panama
DOMINICAN
REPUBLIC
colombia
Riohacha
Aqueduct
Daniel Alcides
Hospital
Huancayo
ACCIONA Forwarding
Contracts
Rafael
Hernández
Hospital
Chiripa
Los Tajos
Water Treatment
Plant
Ibarra
Water Treatment
Plant
TALARA SEAWATER
DESALINATION
FACILITY
La Chira
Water Treatment Plant
Arequipa
Water Treatment
Plant
SÃO GONÇALO
Sanitation
Bello Medellín
WWTP
Apiyai-Monterrey
Oil Pipeline
Quito
Subway
Pucallpa
Prison
LIGHT AT HOME
Other
contracts
ECOPETROL
Presence
through
Forwarding
Muzu Sewage
Peravia
water purification
plant
Trinidad and
Tobago
SAN FERNANDO
TREATMENT PLANT
Chichigalpa
Drinking water
system
Various water
contracts in
Jalapa Malpasillo Sewage
28. ACCIONA Sustainability Report 2015 27
ACCIONA’s contribution
ACCIONA's performance indicators in the region 2013 2014 2015
Revenues (millions of euros) 891 905 770
Energy produced (total GWh) 0 171 414
Water managed (desalinated/drinking/treated) (hm3
) 0.5 0.7 11.2
Total RDI (millions of euros) 15 18.3 17.9
Activity certified under ISO 9001 (%) 67 77 85
Emissions avoided (thousands of tonnes of CO2) 30 334 470
Emissions generated (thousands of tonnes of CO2) 45.0 49.0 42.1
Water footprint (hm3
) -0.7 -1 -0.9
Activity certified under ISO 14001 (%) 67 77 85
Average equivalent headcount 4,608 5,210 4,423
Key project
La Chira WWTP – Peru. ACCIONA Agua
The project, located in the south of
Lima, involves the design, construction,
financing, operation and maintenance
(for 25 years) of La Chira waste-water
treatment plant and underwater
outflow pipe.
The plant will help resolve the health and
environmental problems of the Peruvian
capital caused by the discharges of the
Surco and Circunvalación collectors,
which currently discharge directly into the
sea without any treatment.
The new WWTP will allow the
environmental recovery of existing beach
areas that are contaminated, increasing
their use as recreational and tourism
space, and will encourage the promotion of
tourism projects in the area of influence.
The concessionaire will build the necessary
infrastructure and provide the state water-
treatment company Sedapal (Servicio
de Agua Potable y Alcantarillado) with
the treatment service for approximately
25% of the Peruvian capital's waste water
which will serve about two and a half
million people. The plant will have average
treatment capacity of 6.3 cubic metres
per second and a maximum of 11.3 cubic
metres per second.
All of the unskilled labour comes from
the area of direct influence of the project,
whereas for skilled labour, priority has been
given to the recruitment of local staff.
As a mark of the Company's
environmental commitment, the use
of additional inputs has been reduced
through two practices: using the material
extracted from the excavations to
improve the project's interior access
routes, and using the material extracted
during the construction of the tunnel to
build an embankment.
During the execution of the project,
various social initiatives have been
implemented that have benefitted around
300 residents of the local community.
Below is a list of the most significant
initiatives:
Training and job insertion workshops.
Workshops to promote communication
and integration in the community as
well as family awareness-raising and risk
prevention, among others.
Collaboration in the construction of a
community centre.
Visits to the community in the area of
influence of the project.
Informative talks to the community
about the scope of the project.
Planting of 1,000 m2
of grass,
7 trees and 213 plants and shrubs.
29. 28 performance by region
North America
ACCIONA projects
Operational and Under Construction
CT Baja California SUR V
Nogales Hospital
Ventika and VENTIKA II
Valles City-Tampico
Highway
University
of San Luis
Potosí
General
Motors
Supreme Audit
Office Building
Maranta
Tower I
Ixtapaluca
Distribution
Road Ciudad del
Carmen
Market
Villahermosa
- Campeche
Highway
Puebla Highway Bridges
Cumbres de Santa Fe II
Acapulco Bypass
Hydroelectric Plant of San Rafael
Jala-Compostela
Highway I and II
Centenario
Canal
León High
Specialisation Hospital
Ingenio
Atotonilco
WWTP
Oaxaca II
Oaxaca III
Oaxaca IV
Eurus
Hermanville
South Canoe
Windsor
Essex
Parkway
Waterdale
Bridge
Ripley
Lamèque
A-30
Royal Jubilee
Hospital
Patient Care
Center
Southeast
Stoney Trail
Site C Dam
Chin Chute
Magrath
Mexico
canada
USA
Turbine
Factory
Velva
Tatanka
EcoGrove
BIG SMILE/
DEMPSEY DIDGE
Red Hills
PE BLUE CANYON
SAN ROMÁN
SEAWATER
DESALINATION
FACILITY
Tampa Bay
St John WTP
CSP NEVADA
SOLAR ONE
30. ACCIONA Sustainability Report 2015 29
ACCIONA’s contribution
ACCIONA's performance indicators in the region 2013 2014 2015
Revenues (millions of euros) 522 901 1,353
Energy produced (total GWh) 4,532 4,967 4,752
Water managed (desalinated/drinking/treated) (hm3
) 6.6 5.6 0.8
Total RDI (millions of euros) 1.8 4.9 37.7
Activity certified under ISO 9001 (%) 92 93 95
Emissions avoided (thousands of tonnes of CO2) 2,981 3,126 3,935
Emissions generated (thousands of tonnes of CO2) 32 28.6 18.01
Water footprint (hm3
) 2.1 1.3 -0.2
Activity certified under ISO 14001 (%) 92 93 95
Average equivalent headcount 1,442 1,376 1,974
Key project
Atotonilco WWTP–Mexico. ACCIONA Agua
The plant is one of the largest projects of the Water Sustainability
Programme of the Valley of Mexico Watershed, and the largest water
treatment plant built and operated by ACCIONA Water.
The Atotonilco WWTP aims to treat the waste water produced in the
Valley of Mexico, where the country's capital, Mexico City, is located.
Commissioned in November, it is scheduled to be operative in 2016
(with ACCIONA taking care of operation and maintenance for 25 years)
for the National Water Commission (CONAGUA). The construction
portion of this project is worth 311 million euros, while the operation and
maintenance are valued at 1,330 million euros.
It has a nominal average treatment capacity of 35m3
/s and a maximum
of 50m3
/s, including final disposal of the solid waste and sludge
generated. The plant is also equipped with a cogeneration system to
make use of the biogas produced in the digestion process and provide
maximum energy savings.
This installation treats the waste water of ten and a half million people
(representing 60% of the waste water generated by Mexico City). In
addition, the treated waste water will be reused for irrigating 80,000
hectares of land.
In 2011, the project won the Global Water Intelligence Award for Best
Contract. The project is expected to provide employment for more than
2,000 people.
Some of the notable social and environmental initiatives implemented in
the project are as follows:
Refurbishingofthecomputer room in a school and remodellingof a garden.
Renovation of local infrastructures.
Educational scholarships.
Participation in environmental fairs.
Reforestation of areas close to the facility.
Irrigation of plants and trees.
Donation of PET, cardboard, wood, electronic waste containers and
portable radios to various schools and community organisations.
Measurement of the socio-
economic impact of
ACCIONA Energy in Mexico
During 2015, a study was carried out on the socio-
economic impact of ACCIONA Energy in Mexico
for wind technology with a twofold focus:
1. Calculating the real impact of the company's
activities in Mexico:
Taking into account that in 2014 ACCIONA Energy
produced 22% of Mexico's wind energy (556 MW).
Results since 2014:
Employees: 226 people hired directly by
ACCIONA since 2014.
Contractors and suppliers: more than 6,100
direct and indirect jobs generated.
More than 1,100 induced jobs.
More than 160 million euros contributed to
Mexico's GDP.
15.7 million euros saved on gas imports thanks
to the production of wind energy.
More than 22.75 million euros in tax contributions.
2. Calculating the impact per installed MW
based on the average CAPEX and OPEX
data considering the entire life cycle of the
installation:
Results:
For every installed MW of wind power in Mexico,
54 job-years* will be created throughout its life
cycle, and 1.04 million euros in GDP will be
generated.
(*) Employment creation is defined in terms of “job-years”.This unit
corresponds to the number of Full-time Equivalent (FTE) jobs for
one year of duration.
31. 30 performance by region
Europe
(Not including Spain)
ACCIONA PROJECTS
Operational and Under Construction
portugal
norway
italy
UNITED KINGDOM
ROMANIA
Movar H1
poland
RUSSIA
Waste
treatment plant
in Kielce
Mazury
Airport
Terminal
Torun
Concert
Hall
Opole Thermal
Plant
Jaworzno
Thermal
Plant
Chorzow
Education
Centre
AGH University
Building
Czyzyny
Multifunctional
Hall
Golice
KROBIA I
PONIEC II
croatia
Jelinak
greece
TURKEY
PANACHAIKO I AND II
Airport services
Alentejo water
purification plant
Alcazar do Sal
water purification
plant
AMARELEJA - MOURA
6 Wind
farms
6 Wind
farms
3 Wind
farms
1 Wind
farm
Reggio
seawater
desalination
facility
Cocullo
SANT'ANNA
ISOLA I AND II
Caccamo
Arenas-Cagliari
Water
Purification Plant
Lampedusa and Linosa
desalination plants
Nouro Water
Treatment Plant
Sassari Water
Treatment Plant
Oristano Water
Treatment Plant
Lanusei Water
Treatment Plant
Two railway
bridges
Jewish
Museum and
Tolerance
Center,
Moscow
Szcecin
Incinerator
Tychy
Municipal
Stadium
Follo
Line Civil
Engineering
Tunnels
sweden
Various
contracts
through
Facility
Services
Volskwagen-
Autoeuropa
Boris Yeltsin
Presidential
Center Museum
Campofrío
Project
Energy Efficiency
Project
NETHERLANDS
BELGIUM
Campofrío
House of
European
History
hungary
WATER TREATMENT
PLANTS
General Motors
General Motors
Ford painting
facility
germany
PITESTI WWTP
32. ACCIONA Sustainability Report 2015 31
Key project
Follo Line – Norway.ACCIONA Construction
Developed by the ACCIONA and Ghella
consortium, Follo Line involves the design
and construction of twin tunnels 20 km
in length with the aim of facilitating the
movement of high-speed trains travelling
at up to 250 km/h. These will be the
longest railway tunnels in Scandinavia.
This contract, signed for a value of
approximately 1 billion euros, will make it
possible to link the cities of Oslo and Ski,
forming the central axis of the intercity
line heading south from the Norwegian
capital, cutting the journey time by half
and increasing goods train capacity (a
goods train can carry the same volume as
24 heavy goods vehicles).
During the construction work, nuisance
could be caused to communities
(such as noise and vibration). For this
reason constant communication is
maintained with those communities
through different channels (e.g. periodic
meetings, SMS notifications, newsletters
and online information).
Throughout the year, the consortium,
together with the client (Jernbaneverket),
organised several multicultural workshops
with employees. The aim was to tackle
cultural differences and how to cooperate
regardless of employees' nationalities.
During 2015, ACCIONA worked together
with Jernbaneverket in contacting the
communities to present both the project
itself and the initiatives that will be
carried out during its execution. This
joint work will continue throughout the
duration of the project.
At the beginning of 2016, a website was
launched which stakeholders can access
to learn about the phases of the project
and make contact if they have any
suggestions or complaints.
ACCIONA’s contribution
ACCIONA's performance indicators in the region 2013 2014 2015
Revenues (millions of euros) 703 672 627
Energy produced (total GWh) 1,239 1,027 1,007
Water managed (desalinated/drinking/treated) (hm3
) 162.9 130.3 145.9
Total RDI (millions of euros) 3.5 9.7 15.5
Activity certified under ISO 9001 (%) 94 89 88
Emissions avoided (thousands of tonnes of CO2) 954 747 781
Emissions generated (thousands of tonnes of CO2) 24.0 24.8 13.9
Water footprint (hm3
) 160.4 128.1 143.7
Activity certified under ISO 14001 (%) 81 75 74
Average equivalent headcount 7,046 5,016 4,099
33. 32 performance by region
Asia and Oceania
ACCIONA projects
Operational and Under Construction
india
Anabaru
Arasinagundi
Tuppadahali
australia
Mundaring water
treatment plant Cathedral Rocks
Adelaide seawater
desalination
facility Waubra
Legacy Way
SYdney
Light Rail
Pacific
Highway
Toowoomba
Motorway
Pumicestone
Road
Guning
Royalla
oman
UAE
Al Jubali
seawater
desalination
facility
Al Fujairah
seawater
desalination
facility
Majis - Sohar
desalination
plant
National
Museum
VARIOUS
CONTRACTS: AFS,
FS and APD
Haddah and
Arana water
treatment plants
Salalah
Airport
qatar
KUWAIT
SAUDI ARABIA
Al Shaheed
Park Museums
(APD)
APD
Project for
ACCIONA SA.
34. ACCIONA Sustainability Report 2015 33
ACCIONA’s contribution
ACCIONA's performance indicators in the region 2013 2014 2015
Revenues (millions of euros) 349 321 411
Energy produced (total GWh) 1,452 1,165 1,172
Water managed (desalinated/drinking/treated) (hm3
) 54.8 97.0 56.5
Total RDI (millions of euros) 28.2 5.1 1.1
Activity certified under ISO 9001 (%) 92 80 69
Emissions avoided (thousands of tonnes of CO2) 1,177 948 968
Emissions generated (thousands of tonnes of CO2) 30 39 44.3
Water footprint (hm3
) 29.3 63.3 39.1
Activity certified under ISO 14001 (%) 92 80 69
Average equivalent headcount 312 260 291
Key project
Nambucca – Australia. ACCIONA Construction
The ACCIONA-Ferrovial consortium has
been awarded the contract for a section
of the Pacific Highway in Australia.
The project involves the design and
expansion of approximately
19.5 km of the road between Warrell
Creek and Nambucca Heads, and will
include new bridges over the Nambucca
river and Warrell Creek. Work on this
stretch of road began in 2015.
The Pacific Highway is the busiest route
in Australia, linking Sydney, the country's
biggest city, with Brisbane, the third-
largest in terms of inhabitants. The road
is being upgraded and expanded as
part of the government's plan to boost
infrastructure investment.
More than 15,000 motorists travel on the
Warrell Creek to Nambucca section of
the Pacific Highway every day, according
to Warren Truss, Deputy Prime Minister
and Minister for Infrastructure and
Regional Development. This project will
have significant impact in terms of easing
congestion on this highway, as well as
improving its safety.
The upgrade of this section of the motorway
is being co-financed by the governments of
Australia and New South Wales.
This project is accompanied by a
Social Action Plan, which proposes
how to manage participation with the
community and other stakeholders
throughout the project. The aim of this
plan is to ensure that all interested and
affected parties have the opportunity
to understand the nature of the works,
express their comments and concerns,
and have these taken into account during
the design and delivery of the project.
It also addresses the question of how
community participation requirements
will be complied with to ensure that there
are high levels of participation, awareness
raising and resolution of problems. To this
end, a community centre has been made
available as a point of contact between
the project and the community for people
to visit either in person or electronically
via email or telephone.
Among the social actions that are being
carried out in addition to this Social
Action Plan, mention should be made
of the collection of funds for various
social groups such as families affected
by traffic accidents and local helicopter
rescue teams, as well as actions on behalf
of the Cancer Foundation to help raise
awareness of prostate cancer.
The upgrade of the Pacific Highway
section was ACCIONA Infrastructures'
first large project in New South Wales,
while in Brisbane (Queensland),
ACCIONA had already headed the
consortium for the Legacy Way tunnels
project with a value of $1.5 billion.
This project won several international
awards for the introduction of innovative
methods of sustainable construction and
for breaking the world speed record for
tunnel construction.
35. 34 performance by region
Africa
ACCIONA projects
Operational and Under Construction
morocco
gabon
south africa
egypt
cape verde
Gouda
Sishen I
Ntoum water
treatment
plant
Ntoum-Nsile
Highway
Expansion of
Boa Vista Airport
Expansion of
Isla do Sal Airport
Praia seawater
desalination
facility
Bokpoort CSP
Fouka seawater
desalination
facility
Oum Azza water
purification plant
Trasmediterranea
Ourzazate CSP
Katameya water
treatment plant
Gabal Al Asfar
water treatment
plant
New Cairo
Water Purification
Plant
Various water
treatment plants (4)
algeria
36. ACCIONA Sustainability Report 2015 35
ACCIONA’s contribution
ACCIONA's performance indicators in the region 2013 2014 2015
Revenues (millions of euros) 86 176 169
Energy produced (total GWh) 0 47 438
Water managed (desalinated/drinking/treated) (hm3
) 19.5 19.5 19.6
Total RDI (millions of euros) 0.1 2.7 10.4
Activity certified under ISO 9001 (%) 0 0 24
Emissions avoided (thousands of tonnes of CO2) 0 63 714
Emissions generated (thousands of tonnes of CO2) 53.0 61.3 40.0
Water footprint (hm3
) -4.8 -6.9 -2.7
Activity certified under ISO 14001 (%) 0 0 24
Average equivalent headcount 444 481 227
Key project
Gouda wind farm – South
Africa.ACCIONA Energy
ACCIONA Energy, together with its partners Aveng,
SCBBEC and Local Community Trust, were awarded two
projects in May 2012: the Gouda wind farm (138 MW)
and the Sishen I photovoltaic plant (75 MW) for the
South African Department of Energy.
The Gouda wind farm, in operation since August 2015,
comprises of 46 turbines of 3 MW using ACCIONA
Windpower technology.
The average output of this installation, at around 423
gigawatt hours (GWh) per year, will cover the electricity
demand of some 200,000 South African households and
avoid the emission of 406,000 tonnes of CO2 in coal-
fired plants.
This project has signed an electricity contract with
Eskom that will have a duration of 20 additional years.
In 2013, the Company began evaluating the social
impact of the project with the aim of identifying and
working on the positive and negative impacts, alongside
the Local Community Trust.
Social initiatives carried out in the community during
this year included the following:
Support for the “dream, imagine and create”
programme, which helps to create a safe space for
children and young people during their holidays.
Support for the activities of World AIDS Day, when a
parade was held, free tests were provided and advice
was offered on ways to combat this disease.
Donation in kind towards the maintenance of
community programmes organised by local churches.
Measurement of the socio-
economic impact of ACCIONA
Energy in South Africa
During 2015, a study was made of the socio-economic impact of
ACCIONA Energy in South Africa for two technologies (138 MW
wind power and 74 MW solar photovoltaic) with a twofold focus:
1. Calculating the real impact of the company's activities in
South Africa:
Results:
Employees: 37 people hired directly by ACCIONA in 2014 and
66 in 2015.
Contractors and suppliers: more than 7,000 direct and
indirect jobs generated by the activity since 2013.
More than 2,500 induced jobs since 2013.
More than 222 million euros contributed to South Africa's GDP
since 2013.
Since 2015 in wind power and 2014 in solar photovoltaic, a
total of 11.4 million euros in climate-change costs associated
with greenhouse gas emissions has been avoided.
791,464 Euro invested in RDI since 2015.
2. Calculating the impact per installed MW based on the
average CAPEX and OPEX data considering the entire life
cycle of the installation:
Results:
Wind: For every installed MW of wind power in South Africa,
45 job-years* will be created throughout its life cycle, and 1.14
million euros in GDP will be generated.
Solar photovoltaic: For every installed MW of solar
photovoltaic power, 54 job-years* will be created throughout its
life cycle, and 1.33 million euros in GDP will be generated.
(*) Employment creation is defined in terms of “job-years”.This unit corresponds to the
number of Full-time Equivalent (FTE) jobs for one year of duration.
37. The information compiled in the chapter
on ACCIONA's Commitment is based on
the materiality analysis carried out ad
hoc for the drafting of this Sustainability
Report 2015.
The criteria, principles, and content
included in this document follow the
G4 framework of the Global Reporting
Initiative (GRI) for sustainability reporting
for the third consecutive financial year.
One of the new elements in that version of
the guide is the identification of the issues
that are relevant for ACCIONA's different
businesses and for their stakeholders based
on the materiality analysis. This allows the
Company to lay special emphasis on the
most important issues, ensuring these are
covered in the Report.
The analysis has been carried out for
the two main lines of business of the
Company: ACCIONA Energy and ACCIONA
Infrastructure, the latter including the
Construction, Industrial, Water and Service
divisions. For this reason, throughout this
chapter we show the results obtained
from this analysis for each of the lines of
business mentioned.
The chapter on ACCIONA's Commitment
provides a detailed description of the
performance and progress of each of the
main pillars of the Sustainability Master
Plan (SMP) based on this analysis.
ACCIONA has carried out a Materiality Analysis with the aim
of communicating to the target stakeholders of this document
any relevant aspects that are of interest to the Company.
To this end, more than 120 issues have been identified
and compared with each line of business.
MATERIALITY ANALYSIS
Identify and transmit the relevant issues
Focusing on what is relevant (G4-18a)
38. ACCIONA Sustainability Report 2015 37
The criteria, principles and contents
included in this document follow the
G4 framework by GRI for the third
consecutive year
Methodology
G4-25, G4-26
Identification
1
Prioritisation
2
Review, update
and validation
3
Review of the issues identified in the Materiality Analysis 2014
and the trends identified for the drafting of the SMP 2020 with
the aim of expanding the scope, putting greater focus on the most
relevant issues and refining the debate that took place regarding
said issues during 2015.
Prioritisation of issues based on a double analysis: relevance
according to external and internal sources. The consultations with
stakeholders include those made to investors, experts on the issues
and the press. The identification of trends affecting the ACCIONA
businesses and their relevant issues come from the results of the work
carried out for the definition of the continuation of the SMP.
Review and update of the issues identified based on benchmark
institutional guidelines such as IFC Performance Standards on
Environmental and Social Sustainability, the Global Compact
Principles and the CDP, among others. Internal validation with the
Sustainability Committees of the businesses.
39. 38 Materiality Analysis
1. Identification of Material
ASPECTS (G4-18a, G4-25)
This Materiality Analysis cross-checks the
cornerstones of the ACCIONA's SMP and
the Company's business lines, with the aim
of identifying the specific issues for each
activity of the organisation.
The 2015 Materiality Study has been
an extension of the issues identified in
the previous financial year which were
validated internally by the Sustainability
Committees of each business. The analysis
has been updated based on benchmark
data sources for the sectors of ACCIONA
that are specified in the prioritisation
phase, and weighing each of the issues
based on the importance that they reflect
in the identification of trends that have
determined the lines of action of the main
pillars of the new Sustainability Master Plan
(checked both internally and externally).
These sources make it possible to identify
nuances and particularities of the issues for
each business line.
2. Prioritisation of Material
ASPECTs (G4-26)
The prioritisation of the issues has been
determined on the basis of an analysis of
data sources:
a) Relevance given by investors and press.
Criteria and issues assessed in the Dow
Jones Sustainability Index survey.
Expectations of investors in terms of
social, environmental and corporate
governance criteria.
Press analysis: analysis of relevant issues
for stakeholders identified in different
media
b) Internal relevance from the study of
benchmark companies in the sector and
benchmark bodies and institutions.
Analysis of two companies by line of
business, identifying the most relevant
issues and their main action points.
International bodies and sector
institutions: WBCSD, WWF (Energy),
International Project Finance and
Institute for Sustainable Infrastructure
(Construction and Industrial), United
States Environmental Protection Agency
and WBCSD (Water) and International
Solid Waste Association and ECOEMBES
(Services).
c) Internal relevance, based on the
identification of trends affecting the
businesses of ACCIONA.
Consultations with experts and
identification of relevant issues resulting
from the work carried out for the
definition of the SMP.
Consultation of significant documents
on a world and sector level.
3. Review, Update and Validation
of Material ASPECTS (G4-18a)
The issues were updated based on
institutional guidelines such as: IFC
Performance Standards on Environmental
and Social Sustainability, the Global
Compact Principles, the CDP, the AA1000
standard and new criteria incorporated in
the main sustainability rating agencies.
Furthermore, they were reviewed according
to the reporting requirements of the GRI
sector supplements for the sectors of
Construction and Real Estate and Electric
Utilities.
No significant changes have been made to
material aspects compared to the previous
financial year, whose results were validated
by the different Sustainability Committees
of the businesses.
40. ACCIONA Sustainability Report 2015 39
Structure of the results
For each of the lines of business of ACCIONA, the results of the
Materiality Analysis 2015 are shown according to the following
structure:
Firstly, it includes the materiality matrix of the line of
business, with all relevant or material aspects that have
been assessed in the analysis carried out, classified in terms
of internal and external relevance. In the case of ACCIONA
Construction and ACCIONA Industrial, the material aspects
are shown jointly in the absence of significant differences
between their respective analyses.
Below, emphasis is put on the industry context of each of the
first three most relevant issues for each of the business line.
Below, out of the 120 issues identified, it is
shown those which are relevant or material
for each division: ACCIONA Energy and
ACCIONA Infrastructure (Construction,
Industrial, Water and Services).
The Report also includes relevant
information about the Company's
other businesses (Bestinver, Hijos
de Antonio Barceló, Real Estate and
Transmediterranea).
With the aim of connecting data regarding
the Company's sustainability and thus to be
able to further examine the issues of most
interest, a key has been created to connect
the issues of this chapter with the issues
dealt with in ACCIONA’s SMP 2015.
Corporate Governance
People
Innovation
Environment
Value Circle
Society
Stakeholder Engagement
Dissemination and Leadership
Accountability
Results of the materiality analysis
by business line
41. 40 Materiality Analysis
2
1
3
4
5
6
710
9
12
1316
14
11
8
15
18
19 17
Relevance to the Company
RelevanceforStakeholders
Climate change mitigation
and adaptation is the main
material aspect of
Acciona Energy
Of all aspects assessed, the following first
three, those that have obtained the highest
relevance, are described.
Material aspects
ACCIONA Energy (G4-19)
1. Climate change mitigation and
adaptation
2. Impact and dialogue with local
communities and job creation
3. Risk management
4. Ethics and compliance
5. Sustainable innovation
6. Health and safety
7. Safety and quality of supply
8. Corporate governance
9. Sustainable management of
suppliers
10. Sustainable water management
11. Talent attraction and retention/
development of human capital
12. Biodiversity
13. Environmental management
14. Sustainability performance
15. Equality and diversity
16. Waste
17. Human rights
18. Materials
19. Product and service life cycles
High Relevance
Medium Relevance
Low
Relevance
42. ACCIONA Sustainability Report 2015 41
Why is it important
for the energy sector?
The COP 21 has defined a new international scenario to
contain climate change. As at December 2015, 187 of
the 195 countries that took part presented their national
commitments to fight against climate change. Among them,
three of the most polluting companies: China, USA and India.
During 2015, there has been an increase in the participation of
the private sector, which will have a crucial role in the climate
change agenda on a world scale.
According to the report Weathering the next storm: A closer
look at business resilience by the Center for Climate and Energy
Solutions, 90% of companies included in the SP Global 100
Index identify climate change as a current or future risk. On
the other hand, we should mention ACCIONA's commitment
to fighting climate change, which is reflected in its inclusion
in the CDP index Climate A list 2015, considered one of the
best in the industry due to its promotion of a transition to a
low carbon economy.
Furthermore, according to the World Bank, an increasing
number of countries will implement regimes for the trade
of emission allowances and there are plans for promoting
programmes to regulate said trade.
When it comes to establishing climate change mitigation and
adaptation actions, companies must identify in advance the
risks which they may face. Furthermore, methodologies must
be developed for measuring and quantifying the financial
impact of climate change on the Company.
Why is it important
for the energy sector?
Investors require companies to pay greater attention to
their contribution to local communities. For this reason, an
increasing number of companies in the energy sector identify
the need to maintain communication and engage with
the local community by means of developing programmes
and lines of action that require a social and economic
drive. The companies commit to dialogue and the creation
of local employment, minimising the negative impact on
communities, which makes it easier to obtain the social
licence to operate. This licence refers to the acceptance of
the companies and their projects within local communities.
This will imply an increase in transparency with regard
to the real impact of the activities of the companies. An
example of the increase in transparency will be reflected on
6 December 2016, when the EU publishes the guidelines on
social and environmental information that reports should
include as from 2018.
1. Climate Change
Mitigation and Adaptation
2. Impact and dialogue with local
communities and job creation
[For further information, please refer to the issue of
Environment in the chapter on ACCIONA's Commitment]
[For further information, please refer to the issues of
Society and Stakeholder Engagement in the chapter on
ACCIONA's Commitment]
3 Risk Management
[For further information, please refer to the topic of Corporate Governance in the chapter on ACCIONA's Commitment]
Why is it important for the energy sector?
Energy is a strategic and basic resource
for the development of populations and
countries, and is subject to different
regulatory variations.
The surge of renewable energies is also
connected to the need for consistent
regulatory systems that offer legal
security to companies in charge of
developing said technologies.
Furthermore, geographical diversification
entails exposure to a range of regulatory
environments, making even more
relevant an adequate management of
regulatory risks. The regulatory instability
brought about by the energy reform
implemented over recent years in Spain
has brought significant challenges for the
companies in the sector.
On the other hand, in the longterm it is
expected that there will be an increase
in the demands by investors for the
inclusion of environmental, social and
governance issues (ESG) in the risk
management models of companies. The
failure to include said aspects will lead to
mistrust, limiting access to financing.
43. 42 Materiality Analysis
Ethics and Compliance
are the most relevant
aspects in the
Construction and
Industrial sectors
Of all aspects assessed, the following first
three, those that have obtained the highest
relevance, are described.
1
2
34
5
6
7
8
9
10
11
12
13
1415
16
17
18
19
Material aspects
ACCIONA Infrastructure: Construction and Industrial (G4-19)
1. Ethics and compliance
2. Impact and dialogue with
local communities and
job creation
3. Health and safety
4. Climate change
mitigation and
adaptation
5. Sustainability
performance
6. Corporate governance
7. Materials
8. Sustainable management
of suppliers
9. Risk management
10. Environmental management
11. Talent attraction and retention
and development of human
capital
12. Customers
13. Human rights and working
conditions
14. Sustainable water management
15. Sustainable innovation
16. Waste
17. Equality and diversity
18. Biodiversity
19. Product and service life cycles
Relevance to the Company
RelevanceforStakeholders
High Relevance
Medium Relevance
Low Relevance
44. ACCIONA Sustainability Report 2015 43
1. Ethics and Compliance
Why is it important for the
construction and industrial
sector?
One of the greatest concerns in today's society, and
one of the most frequent risks faced by companies
working with public contracts, is corruption (CIS,
2014). According to the McKinsey Infrastructure
Practice Report, one of the obstacles for obtaining
private financing for infrastructure projects is
mistrust by politicians and citizens in the delegation
of public assets to private property. Many of these
concerns derive from the frequency of conflicts and
corruption in the sector. Tax evasion by companies is
also one of society's great concerns.
Investors and customers show a growing interest
in companies with robust integrity systems and
transparent business practices, which provides trust
and credibility.
Following the reform of the Penal Code in Spain
in July 2015, companies have more awareness of
the importance of having a regulatory compliance
policy. This is encouraging companies to be more
responsible and stricter with regard to their response
to offences made by employees.
[For further information, please refer to the topic of
Corporate Governance in the chapter on ACCIONA's
Commitment]
2. Impact and dialogue with local
communities and JOB CREATION
Why is it important for the construction
and industrial sector?
The construction of infrastructures brings about a significant
impact, both positive and negative, on local communities.
For this reason, corporate strategies must be aligned with the
promotion of positive effects on communities and the reduction
and mitigation of negative effects.
In many cases, the works in this sector involve population
displacements. This is why alternative approaches must be
sought, agreed with the communities by means of social impact
assessments, which allow the development of the programme
in harmony with the interests of the community. It is also
essential to carry out assessments of real and potential impacts
on the rights of these communities. Furthermore, in the case of
displacements or relocations, companies should compensate
populations, not only because of the economic impact, but also
because of the non-financial impacts (for instance, the loss of
culture and access to sacred sites), according to the Reference
Guide to the UN Declaration on the Rights of Indigenous Peoples.
The relevant positive impacts at local level include the creation of
employment and the hiring of local suppliers. Large investments
require there to be an adequate workforce and an appropriate
productive environment in the area where the project is going
to take place. For instance, a good practice is for companies
to work with educational institutions to train people who will
subsequently be hired.
[For further information, please refer to the topics of Society and
Stakeholder Engagement in the chapter on ACCIONA's Commitment]
45. 44 Materiality Analysis
It is increasingly important that
health and safety demands
are extended to the entire
supply chain of the companies
Why is it important for the construction
and industrial sector?
In the construction sector, health and safety in the workplace is a
strategic and distinguishing priority. Companies should have certified
health and safety management systems that identify the risks
associated with their activity and establish ambitious targets and
measures to mitigate them.
Companies and public institutions should carry out actions to ensure
high levels of health and safety in the workplace, according to the
2nd
European Survey of Enterprises on New and Emerging Risks by the
European Agency for Safety and Health at Work. It is essential to provide
employees and third-party workers with the procedures, measures and
capabilities to carry out their work in safe conditions, given that it is
increasingly important for health and safety demands to extend to the
entire supply chain of companies aiming to align their principles with
those of their suppliers.
Senior management carries out an essential role in the establishment
of a corporate culture on this issue. Furthermore, it is considered good
practice for health and safety performance to be linked to the variable
remuneration of employees.
According to the Strategic Framework for Occupational Health and
Safety of 2014-2020 of the European Union, three main challenges are
identified:
Improving the implementation of already existing health and safety
regulations.
Improving the prevention of work-related illnesses by treating new
emerging risks as well as current risks.
Taking into account the age of workers.
[For further information, please refer to the topic on People in the chapter on
ACCIONA's Commitment]
3. Health and Safety
46. ACCIONA Sustainability Report 2015 45
Of all aspects assessed, the following first
three, those that have obtained the highest
relevance, are described.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
19
18
For ACCIONA Agua, impact and
dialogue with local communities
and job creation
is the most relevant aspect
Material aspects
ACCIONA Infrastructure: Agua (G4-19)
1. Impact and dialogue with
local communities and
job creation
2. Sustainable water
management
3. Ethics and compliance
4. Water quality
5. Climate change
mitigation and adaptation
6. Sustainable innovation
7. Health and safety
8. Human rights and
working conditions
9. Talent attraction and
retention
10. Waste
11. Risk management
12. Customers
13. Corporate governance
14. Biodiversity
15. Development of human capital
16. Sustainability performance
17. Equality and diversity
18. Sustainable management of
suppliers
19. Product and service life cycles
Relevance to the Company
RelevanceforStakeholders
High Relevance
Medium Relevance
Low Relevance
47. 46 Materiality Analysis
1. Impact and dialogue with local
communities and JOB CREATION
Why is it important
for the water sector?
Investors require companies to pay greater attention to their
positive contribution to local communities. An increasing number of
companies in the water sector identify the need to communicate and
be involved with the local community through the development of
tools for dialogue with these communities that make it possible
to define programmes and lines of action that lead to social and
economic progress.
More specifically, water management on a local level should be
focused on the following aspects to ensure quality, sustainability and
reach:
Informing the communities where the Company operates.
Providing tools and processes to promote local participation in
water management.
Answering the demand of communities.
Fostering the participation of women.
Providing training on the management of conflicts of interest to
employees.
Establishing good relations with local institutions and organisations.
Furthermore, one of the main contributions of the companies to
the Sustainable Development Goals is the development of the
communities in which they operate, fostering attention towards this
issue by groups of agents such as public administrations, companies,
citizens, etc. In this way, the companies are in alignment with the UN
Global Agenda for collaboration in sustainable development.
[For further information, please refer to the topics of Society and Stakeholder
Engagement in the chapter on ACCIONA's Commitment]
2. Sustainable Water Management
Why is it important
for the water sector?
Water crisis is the third risk posing greatest
impact, according to the Global Risks Report
2016 of the World Economic Forum. It is
a systemic risk, linked to climate change,
poverty/inequality and economic development.
The Sustainable Development Goals include
the availability and sustainable management of
water and sanitation for everyone as a priority.
Water is the new carbon in terms of importance
for risk management and the effect on the
companies’ operations. Within this issue, we
draw attention to the issues related to the
Company's water consumption (or water
footprint) and the establishment of goals for
its reduction.
Companies should measure their water
footprint throughout the entire value chain
and try to reduce it wherever possible. Reducing
the water footprint is not only positive for
the environment, but also for improving
the Company's efficiency and reputation. In
order to have adequate water management,
companies must set reduction goals, and
establish water saving and efficiency measures
to achieve them. Likewise, it is appropriate to
establish a monitoring system for said goals to
ensure they are reached.
Sustainable management of water should
provide an answer to different problems
deriving from the characteristics of this
renewable natural resource: guaranteeing
sustainable use, protecting and restoring its
quality, both for human and ecological use,
and preventing water scarcity from being an
obstacle for reasonable social development.
Given that the water sector lives off this
resource, its sustainable management to ensure
its quality and that of everything that water
represents, is crucial.
[For further information, please refer to the topic
of Environment in the chapter on ACCIONA's
Commitment]
48. ACCIONA Sustainability Report 2015 47
Why is it important for the water sector?
Companies must act under the strictest ethical and integrity standards in keeping with their
principles and values in all the countries where they operate. One of the greatest concerns in today's
society, and one of the most frequent risks faced by companies working with public contracts,
is corruption. For this reason, the companies must guarantee ethical behaviour through their
performance and transparency.
In order to furnish the Company with trustworthiness and credibility, it is important to provide
clear and transparent information regarding issues such as taxation. It is necessary to report fiscal
information at international, national and regional levels, given that tax evasion is also an issue that
concerns the Company.
Furthermore, it is relevant that companies have an ethical channel that allows stakeholders to report
non-ethical conduct.
[For further information, please refer to the topic of Corporate Governance in the chapter on ACCIONA's
Commitment]
3. Ethics and Compliance
49. 48 Materiality Analysis
Material aspects
ACCIONA Infrastructure: Services (G4-19)
Climate Change mitigation
and adaptation play a
relevant role in all businesses
3
1
2
45
6
7
8
9
10
11
12
13
14151617
Of all aspects assessed, the following
first three, those that have obtained the
highest relevance, are described.
1. Climate change mitigation and
adaptation
2. Ethics and compliance
3. Sustainability performance
4. Environmental management
5. Sustainable water
management
6. Corporate governance
7. Impact and dialogue with local
communities
8. Talent attraction and
retention, development
of human capital and job
creation
9. Human rights and working
conditions
10. Sustainable innovation
11. Waste
12. Health and safety
13. Materials
14. Equality and diversity
15. Customers/mechanisms for
gathering client feedback
16. Sustainable management of
suppliers
17. Biodiversity
Relevance to the Company
RelevanceforStakeholders
High Relevance
Medium Relevance
Low Relevance
50. ACCIONA Sustainability Report 2015 49
1. Climate Change Mitigation and Adaptation
Why is it important for the services sector?
In 2015, in COP 21, 195 countries,
including China, the USA and India,
signed an agreement against climate
change that highlights the need for
companies to incorporate this factor in
their strategy.
In establishing actions geared towards
mitigating and adapting to climate
change, companies must previously
identify the risks which they may face.
Furthermore, methodologies should be
developed for measuring and quantifying
the economic impact of climate change
on the Company.
In order to show their performance and
commitment to the reduction of possible
impacts, companies should include in
their periodic reports factors related to
energy efficiency, waste recycling and the
reduction of greenhouse gas emissions
(GHG), among others.
Companies dedicated to waste
management offer significant
opportunities as regards the reduction of
greenhouse gas emissions. Through the
implementation of proven, cost-efficient
technologies, they can contribute
to mitigating and reducing polluting
emissions. Waste policies and regulations
can be strong national driving forces in
reducing greenhouse gas emissions. To
reduce emissions in cleaning services,
the ISWA (International Solid Waste
Association) proposes measures such as:
Rationalising waste collection
services, improving fuel efficiency and
introducing alternative fuels, developing
new forms of transport, etc.
Increasing the recovery of materials and
replacement fuels.
Replacing the energy produced from
fossil fuels by thermal energy and
electricity from waste combustion,
and recovering metals and ashes from
incineration.
Installing collection systems and
treatment of landfill gases and using the
landfill gases as fuel.
[For further information, please refer to the topic of Environment in the chapter on ACCIONA's Commitment]
2. Ethics and Compliance
Why is it important for the
services sector?
One of the greatest concerns in today's society, and
one of the most frequent risks faced by companies
working with public contracts, as is the case of the
services sector, is corruption.
Companies must act under the strictest ethical
and integrity standards, and must adhere to their
principles and values in all the countries where they
operate.
In order to furnish the Company with trustworthiness
and credibility, it is important to provide clear and
transparent information on issues such as taxation.
It is necessary to report tax information both on an
international level and a national and regional level.
Furthermore, in the development of a system of solid
and transparent control, the companies should attach
importance to having an ethical channel that allows
stakeholders to report non-ethical conduct.
[For further information, please refer to the topic of Corporate
Governance in the chapter onACCIONA's Commitment]
3. Sustainability Performance
Why is it important
for the services sector?
A strategic factor for companies is sustainability. Externally, it is
important to show to the different stakeholders the commitment
to and progress made in the management and fulfilment of their
expectations. Both corporate websites and management reports
should include sustainability-related information.
Internally, all employees in a company are responsible for the
sustainability performance. Training on key sustainability issues is
important for raising awareness and educating workers. A practice
used to achieve this end is to establish a variable remuneration for
employees linked to their performance in terms of sustainability.
Another incentive used by companies is the development of activities
that involve some of the main stakeholders. In this regard, it is
worth pointing out the organisation of sustainability awards aimed
especially at employees and suppliers.
Inclusion in sustainability indexes creates a value that sets the
companies apart in tenders and public auctions. This sector generates
a multiplier effect given that its practices are very visible to users and,
therefore, very sensitive to sustainability performance.
[For further information, please refer to the topics of People,
Dissemination and Leadership and Accountability in the chapter
on ACCIONA's Commitment]
51. 50 Materiality Analysis
The matrices for representation of the
material aspects by line of business
pinpoint global aspects. The definition of
each aspect for each division is included
below, indicating whether this aspect
has an internal impact or affects external
stakeholders and, therefore, whether its
impact goes beyond the organisation.
Scope of the material aspects
Material aspects within the organisation
aspects ACCIONA (applicable to all lines) ACCIONA Energy
Talent attraction
and retention
Performance assessment
Remuneration linked to personal and corporate targets
Satisfaction surveys
Turnover rates
Employee assessment systems
Incentives linked to personal and corporate targets
Training scholarships
Investment in employee training
Measurement of employee satisfaction
Biodiversity Biodiversity policy
Impacts on biodiversity
Biodiversity policy
Camera-trap mechanisms
Analysis of the condition of the ecosystems
affected by the Company
Impacts on biodiversity
Activities to protect biodiversity
Corporate governance Human rights
Risk management
Lack of transparency in public
auctions and official tenders
Payments to government workers
Cost overruns in the development of works
Reputation
Transparency
Environmental, social and governance commitment
Water quality Not applicable Not applicable
Product and service
life cycles
Analysis of full life cycle of products and services
Environmental impact at each stage of the
development of products and services
Non-material
Customers Customers satisfaction
Receipt of client feedback
Not applicable
G4-19, G4-20, G4-21
Therefore, below is a list of identified
aspects for which the relevance or
materiality has been analysed for the
different divisions.
52. ACCIONA Sustainability Report 2015 51
Material aspects within the organisation
Material aspects
outside the
organisation
ACCIONA Infrastructure
ACCIONA Construction and Industrial ACCIONA Agua ACCIONA Service
Employee assessment systems
Incentives linked to personal
and corporate targets
Training scholarships
Investment in employee training
Measurement of employee satisfaction
Employee assessment systems
Incentives linked to personal
and corporate targets
Training scholarships
Investment in employee training
Measurement of employee
satisfaction
Employee assessment systems
Incentives linked to personal
and corporate targets
Training scholarships
Investment in employee training
Measurement of employee satisfaction
Biodiversity policy
Camera-trap mechanisms
Analysis of the condition of the
ecosystems affected by the
Company
Impacts on biodiversity
Activities to protect biodiversity
Biodiversity policy
Camera-trap mechanisms
Analysis of the condition of the
ecosystems affected by the
Company
Impacts on biodiversity
Actions to protect biodiversity
Non-material
Lack of transparency in public
auctions and official tenders
Payments to government workers
Cost overruns in the
development of works
Reputation
Transparency
Environmental, social and
governance commitment
Lack of transparency in public
auctions and official tenders
Payments to government workers
Cost overruns in the
development of works
Reputation
Transparency
Environmental, social and
governance commitment
Lack of transparency in public
auctions and official tenders
Payments to government workers
Cost overruns in the
development of works
Reputation
Transparency
Environmental, social and
governance commitment
Not applicable Quality of water supplied to the
client (drinking, waste…)
Type of water treatment
Health and environmental risks:
management of pathogens,
disruptors, chemical compounds
and new pollutants
Policies and management systems
for minimising health, environment
and areas of water stress
Not applicable
Analysis of full life cycle of
products and services
Environmental impact at each
stage of the development of
the products and services
Non-material Not applicable
Measurement of client
satisfaction
Mechanisms for gathering client feedback
Measurement of client
satisfaction
Mechanisms for gathering
client feedback
Measurement of client
satisfaction
Mechanisms for gathering client feedback
G4-19, G4-20, G4-21
53. 52 Materiality Analysis
Material aspects within the organisation
aspects ACCIONA (applicable to all lines) ACCIONA Energy
Human rights and
working conditions
Protection of the human rights of employees Non-material
Sustainability performance Link key employee remuneration to
sustainability performance
Provide training in key sustainability issues
Link key employee remuneration to the
Company's sustainability performance
Promote training in key sustainability issues
Organise and receive awards related to sustainability
Ethics and compliance Anti-corruption policy
Integrity in public auctions and official tenders
Transparency in cost of works
Fiscal transparency
Code of ethics and code of conduct
Legal compliance
Anti-corruption policy
Integrity in public auctions and official tenders
Transparency in cost of works
Fiscal transparency
Code of ethics and code of conduct
Legal compliance
Environmental
management
Environmental policy
Environmental management system
Setting targets
Meeting targets
Environmental management systems certification
Environmental policy
Environmental management system
Setting targets
Meeting targets
Environmental management systems certification
Risk management Risk management systems Risk management systems
Financial risks (volatility of energy
prices, ROI, carbon price)
Sustainable water
management
Water catchment (consumption, sea water extraction…)
Measuring water footprint
Targets to reduce water consumption
Water discharge and associated impact
Water catchment (consumption,
sea water extraction…)
Measuring water footprint
Targets to reduce water consumption
Water discharge and associated impact
Sustainable management
of suppliers
Policy regarding social, environmental and ethical issues
for suppliers and compliance measurement systems
Corrective measures in the event of non-compliance
Integration of sustainability criteria
Local hiring
Supplier risk assessment
Water footprint and carbon footprint of suppliers
Catalogue of sustainable products
Policy regarding social, environmental and ethical issues
for suppliers and compliance measurement systems
Corrective measures in the event of non-compliance
Integration of sustainability criteria
Local hiring
Supplier risk assessment
Water footprint and carbon footprint of suppliers
Catalogue of sustainable products
G4-19, G4-20, G4-21
54. ACCIONA Sustainability Report 2015 53
Material aspects within the organisation
Material aspects
outside the
organisation
ACCIONA Infrastructure
ACCIONA Construction and Industrial ACCIONA Agua ACCIONA Service
Human Rights Policy
Demand that suppliers
respect human rights
Measures against discrimination
Trade-union freedom
Human Rights Policy
Demand that suppliers
respect human rights
Measures against discrimination
Trade-union freedom
Human Rights Policy
Demand that suppliers
respect human rights
Measures against discrimination
Trade-union freedom
Link key employee remuneration to the
Company's sustainability performance
Promote training in key
sustainability issues
Organise and receive awards
related to sustainability
Link key employee
remuneration to the Company's
sustainability performance
Promote training in key
sustainability issues
Organise and receive awards
related to sustainability
Link key employee remuneration to the
Company's sustainability performance
Promote training in key
sustainability issues
Organise and receive awards
related to sustainability
Anti-corruption policy
Integrity in public auctions and tenders
Transparency in cost of works
Fiscal transparency
Code of ethics and code of conduct
Legal compliance
Anti-corruption policy
Integrity in public auctions and
official tenders
Transparency in cost of works
Fiscal transparency
Code of ethics and code of conduct
Legal compliance
Anti-corruption policy
Integrity in public auctions
and official tenders
Transparency in cost of works
Fiscal transparency
Code of ethics and code of conduct
Legal compliance
Environmental policy
Environmental management system
Setting targets
Meeting targets
Environmental management
systems certification
Not applicable Environmental policy
Environmental management system
Setting targets
Meeting targets
Environmental management
systems certification
Risk management systems Risk management systems Not applicable
Water catchment (consumption,
sea water extraction…)
Measuring water footprint
Targets to reduce water consumption
Water discharge and associated impact
Water catchment (consumption,
sea water extraction…)
Measuring water footprint
Targets to reduce water consumption
Water discharge and
associated impact
Water catchment (consumption,
sea water extraction…)
Measuring water footprint
Targets to reduce water consumption
Water discharge and associated impact
Policy regarding social, environmental
and ethical issues for suppliers and
compliance measurement systems
Corrective measures in the
event of non-compliance
Integration of sustainability criteria
Local hiring
Supplier risk assessment
Water footprint and carbon
footprint of suppliers
Catalogue of sustainable products
Non-material Policy regarding social, environmental
and ethical issues for suppliers and
compliance measurement systems
Corrective measures in the
event of non-compliance
Integration of sustainability criteria
Local hiring
Supplier risk assessment
Water footprint and carbon
footprint of suppliers
Catalogue of sustainable products
G4-19, G4-20, G4-21
55. 54 Materiality Analysis
Material aspects within the organisation
aspects ACCIONA (applicable to all lines) ACCIONA Energy
Equality and diversity Diversity and equal opportunities policy
Training on multiculturalism
Job insertion programmes for people
at risk of social exclusion
Targets for employing people with disabilities
Labour-family reconciliation measures
Non-material
Impact and dialogue
with local communities
and job creation
Social action policy
Volunteering programme
Collaboration with sector platforms
Project impact assessment
Creation of local employment
Population displacements
Dialogue with communities
Local suppliers
Sustainable innovation Sustainable innovation roadmap
RDI investments
Sustainable innovation roadmap
Development of new technologies and report
on new RDI investments of the Company
Having measurable RDI targets
Social and environmental impact of RDI projects
Working with third parties
Materials Not applicable Non-material
Climate change mitigation
and adaptation
Policy on climate change
Risk assessment
Identification of climate change risks
Policy on climate change
Measurement of financial impact of
climate change on the Company
Energy efficiency in buildings
Greenhouse gas emissions
Waste Protocols for identification, separation,
elimination, reuse and recycling
Non-material
Safety and quality
of supply
Not applicable Demand fulfilment
Supply capacity
Diversification of electricity generation mix
Innovation in production technologies
Health and safety Risk identification
Awareness-raising and training
Identification of risks and mitigation measures
Heath and safety awareness-raising and training
Health and safety certification suppliers
Reduction of work-related accidents
Deaths due to work-related accidents
Non-material: issue identified as having a low degree of relevance. Not applicable: issue not identified in the study for the line of business.
G4-19, G4-20, G4-21