Job Description:
Genpact Hiring for Non-Voice Content Writer / Voice process(Technical Support,IT Services Voice,Customer support)
HR Reference : MIRZA
Work Location : Hyderabad
Requirements :
Excellent Communication Skill in Written and Verbal
Ability to read & gauge content for English + any following languages
Arabic, Kurdish, Pashto,Persian,Tamil, Punjabi, Kannada, Malayalam, Bengali, Punjabi, Urdu, Hindi
Any graduate/post graduate/
Fresher/Experienced both can apply
Shift Timings Night Shift,
Job Description:
Analyze all the tasks on the content, Review, perform task if an amendments or adjustments for the particular query raised
Investigate and resolve issues that are reported on India web forms such as requests for account support and reports of potentially abusive content
Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site
Identify inefficiencies in workflows and suggest solutions
Recognize trends and patterns, and escalate issues outside the company policy to the global team
Interview Date :22th to 30th June, 2016
Time : 10 am to 2 pm
I nterview Venue: Genpact, 14-45, IDA Uppal, Opp NGRI, Habsiguda, Hyderabad
Must Carry:
2 Up Dated Resumes(Write “MIRZA” on the top of your Resume)
1 original ID proof(PAN card, Voter ID card etc.) with Xerox Copy
2 pass port size photograph
** CA, CS, ICWA, LLB,MCA or M.tech pursuing or completed candidates are not eligible
Call:
MIRZA:9030206926,7396751463
Thanks & Regards,
MIRZA
Salary:INR 1,25,000 – 3,50,000 P.A. Performance Incentives + Annual Bonus + One side cab
Industry:BPO / Call Centre / ITES
Functional Area:Journalism , Editing , Content
Role Category:Editor
Role:IT/Technical Editor
Keyskills:
content arabic blogger customer support chat process voice process international bpo voice support
Desired Candidate Profile:
Education-
UG: Any Graduate – Any Specialization, Graduation Not Required
PG:Post Graduation Not Required, Any Postgraduate – Any Specialization
Doctorate:Doctorate Not Required
Company Profile:
GENPACT INDIA
Genpact (NYSE: G) designs, transforms, and runs intelligent business operations including those that are complex and specific to a set of chosen industries. Our hundreds of long-term clients include more than one-fourth of the Fortune Global 500. Founded as a division of GE in 1997 and then spun off in 2005, Genpact earned 2014 revenues of $2.28 billion and has more than 67,000 employees in 25 countries, with key management and a corporate office based in New York City.
Recruiter Name:Mirza
Contact Company:GENPACT INDIA
Address:Genpact Hyderabad14, 45 IDA Uppal, Opp NGRI, HabsigudaNear Uppal StadiumHyderabad,Telangana,India 500007
Email Address:
Website:http://www.genpact.com
Telephone:9030206926