Meet Pepper, the Robot Who's Coming to America as an In-Store Customer Service Rep

It's already hard at work in Japan

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You know how exasperating it feels to call a company and get stuck in an automated voice program instead of being connected to a human being? Soon, you'll be able to experience that same level of irritation at malls across this great land, when Pepper the humanoid robot glides up beside you for a little digital customer service.

Kidding, of course. Hopefully.

Developed by SoftBank and Aldebaran Robotics, Pepper is "not here to replace humans or even vacuum the floor," according to the two-minute video below, from agency Midnight Oil.

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