• Home
• /
• UAE

NMC launches call centre

 In line with the strategy of National Media Council (NMC) aimed at ensuring the provision of all services that meet high standards of quality and efficiency, the council on Wednesday announced the launch of a unified call centre for customer service (600 5355585) to create an integrated platform for responding to customer inquiries.
Through the call centre, NMC aims to increase awareness of its role and to facilitate procedures, providing high quality, reliable and quick services to save customers' time and effort. The centre has a highly qualified and dedicated team able to meet the requirements of callers and respond to their queries.
The acting Director-General of National Media Council, Mansour Al Mansouri, said: "The launch of the call centre reflects the National Media Council's keen interest in providing the best services to its clients using the most advanced methods, where the centre provides a dedicated and qualified cadre to answer enquiries and questions, as well as open channels to receive proposals to improve the performance of various departments of NMC to ensure provision of the best possible service."
He added: "The launch of the centre enhances quality, speed and availability of the services offered through communication channels with the public. This affirms that organisational and technical measures in NMC have been taken to advanced stages as part of its relentless efforts to provide all procedures and methods to serve our customers."
 

• UAE