UAE Exchange: Powering progress together

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UAE Exchange: Powering progress together

Financial inclusion through technological advancements

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Published: Mon 25 Jan 2016, 11:00 PM

Last updated: Tue 26 Jan 2016, 1:00 AM

The world has begun to realise the importance of financial inclusion as a catalyst for poverty reduction and for boosting the economy. At the top of many governments' agenda, policies and infrastructure, facilitating delivery of basic financial services to every individual are being introduced at a rapid pace. India is a front runner in this endeavour and the Indian Government's recently launched digital initiatives support the vision of complete financial inclusion.
According to the World Bank's report on international remittances, India is the largest remittance receiving country, with an estimated US$72 billion in 2015. UAE Exchange handles 10 per cent of the total remittances sent to India, indirectly contributing to economic prosperity and the country's commitment to financial inclusion.
UAE Exchange, the leading global remittances, foreign exchange and payment solutions brand, is a one-stop solution for all financial needs. Serving over 7.9 million customers worldwide, the company drives customer service excellence with a focus on leveraging innovation and technology. This leads to many investments made in cutting-edge technological solutions with a futuristic perspective.
Some of these solutions are measures to ensure that the customer's hard-earned money and personal details are protected from fraudulent misuse. Other technology-backed solutions enhance the end-to-end customer experience to be truly state-of-the-art. The company has also tweaked its current offerings toward digitalised cashless mode.
Currently, UAE Exchange is further strengthening its technology capabilities by creating new platforms and products keeping dynamic customer needs in mind. One of the pillars supporting this is strategic partnerships with technology specialists like SAP for Customer Relationship Management (CRM), NICE Actimize for compliance and SunGard for automation of treasury operations.
These strides are just a few in the journey to realising complete financial inclusion. However, what matters is keeping sight of the vision and powering progress together.
As one of the first digitally-empowered globally networked remittance majors, UAE Exchange wholeheartedly wishes India and her citizens a Happy Republic Day.


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