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Tenant Emails Estate Agent About Broken Burglar Alarm - And Gets This Shocking Accidental Reply

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Sarah Darlington couldn’t believe it when she received an email from her estate agent calling her a b**ch.

It was the last thing she was expecting when she emailed S&S Estates to ask for some repairs to the flat she rents in West Didsbury, Greater Manchester, with her partner, Greg Williams.

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The burglar tried to get in by climbing up the drain pipe on to the patio

The couple wanted their burglar alarm fixed - it hasn’t worked for two years but they were spurred into action after a man tried to break into the flat by climbing up the drain pipe on August 20th.

Police later tasered the suspect who was then taken to hospital for a collapsed lung.

“We’ve lived in the property for two years now and the alarm has never worked,” Sarah explained.

“I must have contacted S&S Estates about six times about it before but they’ve been useless. They’re consistently rude and unhelpful but I knew I had to get alarm sorted so sent an email asking for this along with some other repairs.”

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The couple were shocked to receive the reply saying, “I’m not dealing with this b**tch”, apparently sent intended for someone else in the agency.

"To receive that as a reply,” Sarah added, “you can imagine how I felt, I’m just very disappointed and upset with it all."

S&S Estates has not commented on the email blunder. Its website claims, “In our quest for excellence, we have succeeded in raising the standards of property management and maintenance in the areas in which we operate.”

All of which suggests that the bar was set pretty low to begin with.

(All images: Caters News)