Mass transit in Amman, Jordan’s capital, is a miserable mess. There are some bus routes and a fleet of services, both of which require a decent command of Arabic and an understanding of this city where not all streets are labeled. Several taxi companies operate in Amman, and you can hail a cab almost everywhere in town, but it’s a crapshoot whether you’ll actually be allowed in the car. Usually, you won’t even be offered a reason, they just stare and press on the gas pedal leaving you confused — and without a ride.
But all that is about to change with the rising popularity of smartphone taxi apps. Uber, the world’s fast-growing ride sharing service, made Amman its 300th city when the company commenced operations in April. Uber reliably connects passengers with private cars for hire, charged directly to your credit card. It’s cashless commerce, with improved reliability for a nominal usage fee.
Brazil-based Easy Taxi launched in March, targeting everyone who doesn’t have credit cards, not a problem in Jordan where cash is king. They rely on licensed public taxis, giving the sector a boost and encouraging drivers to become more tech-proficient, punctual, and courteous. Over 500,000 potential users have downloaded their app and one-third of Amman’s 12,000 cab drivers have signed up to the service.
Once people experience the convenience of ordering a cab from their mobile phones, when and where they need it, competition could drum bad cabbie behavior out of the marketplace. The majority of Amman’s drivers are decent chaps. This slideshow turns a high beam on the minority miscreants.
So, before competition turns our surly drivers into professional of chauffeurs, the Al Bawaba Amman team bids farewell to two of the city's less charming facets: lazy cabbies and the creative excuses they gave for not picking us up.