Beauticians around the world say that normally what lacks in people when they visit a salon is patience. Krishna Gupta, a
wellness and
grooming professional says, “You will often find a customer entering the salon in a jiffy and then hurrying up the
beautician to do his/her treatment. A salon is a place which provides holistic treatment and thus it requires time. It is always advisable to come with time in hand so that you can enjoy your treatment.”
Here are some rules you must keep in mind, the next time you visit a salon...
Book in advance To avoid any last minute hassles, schedule an
appointment well in time. These days, almost all salons across the city accept bookings at least a week in advance. This will make sure that there’s no confusion when you visit the parlour and will save your time as well.
Be on time for your appointment If you’ve booked for a treatment, make sure you are punctual. Though a five-minute delay is okay, running late by half an hour to one hour for your appointment is not acceptable. Not only will it affect your
therapy but the subsequent therapies as well, thereby inconveniencing both you and the salon.
Speak politely to the staff In case there is a problem with your treatment or you do not approve of the services by the salon or by a particular therapist, there is no need to shout and create a ruckus. Instead, you can politely talk it out with the staff members and ensure that they work towards providing you with a comfortable service.
Keep your phone on silent To enjoy your therapy and so that others enjoy theirs as well, be considerate enough to keep your phone on silent or vibration mode when undergoing a therapy. The constant buzzing of the phone may disturb and discomfort others who are getting their treatment done around the same time as you.
Time management The best way to ensure that you enjoy your therapy is by managing your time well. Don’t schedule an appointment when you know you are in a hurry. Instead, save the visit to the salon for when you are completely be free and can spend time at the salon. Afternoons are usually when most salons are empty.
Be vocal about what you want Istayak Ansari, a grooming professional says, “There have been many times when customers, while getting their hair cut, don’t speak up about the kind of style they want, etc, and once the hair cut is done, blame the beautician for messing it up. To avoid such situations, it is always best to let the beautician know what you have in mind, rather than letting her do what she/he feels.”
Monitor your kids, if you get them to the salon with you If you can’t leave your child alone in the house, you can get your kid along with you to the salon. However, make sure that your child is at his/her best behaviour when at the salon. Often one will find little kids jumping around all over the salon, fidgeting with products or moving around the facial rooms, playing peek-a-boo. Not only is it inconvenient for other customers in the salon, it also stalls the service sometimes.
Don't chit-chat when getting therapy done Beauty professional Nikos Narkissos says, “People often have a habit of chit-chatting when a service is being done, either to a customer sitting along with them or on the phone. Instead salons offer magazines that you can read, or serve you with tea or coffee to keep you occupied.”
Patiently wait for your turn If you arrive at a salon without having your treatment booked for, wait for your turn, instead of cribbing about it and pressurising the salon staff. A salon usually does not turn down a customer and tries their best to accommodate, until and unless all the time slots are booked.
Show your gratitude by tipping the beautician At the end of your treatment, always make it a point to tip the beautician. Tipping is a custom that helps you appreciate the service provided to you by the salon's staff. Many a times, customers feel since they are paying a service tax or a service charge, they are not liable to give a tip. While one is not, giving away a tip only helps you strengthen your bond with the salon and ensure a good service every time around.