CISF keeps an eye on its officials at airports following passenger complaints

The CISF will take the help of footage from CCTV cameras installed at all airports to keep a watch on their officials.

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CISF personnel
Sources say there have been many instances where CISF staff has misbehaved with fliers.

The Central Industrial Security Force (CISF) has started keeping an eye on its own officials deployed at various airports across the country following many passenger complaints. The CISF will take the help of footage from CCTV cameras installed at all airports to keep a watch on their officials.

Senior CISF officials have asked for CCTV footage on random basis from airports to check for any lapses.

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According to sources, there have been many cases where passengers had complained that the CISF staff has misbehaved or that their items have been stolen during security check. Senior officials have now begun analysing footage from various airports and also have asked the security head of every airport to provide them footage selected at random.

A senior CISF official told Mail Today, "Recently, the CISF headquarter has asked us to provide CCTV footage of airports. When asked about the reason behind this demand, CISF officials said they wanted to keep a check on their staff. We have to provide CCTV footage of different areas, including security checks, etc., of the airport to the CISF headquarters."

"The headquarters has started this initiative to rectify the force and its staff's mistakes. Also, it is not possible to remain present everywhere," the official added.

Sources said the duty of submitting footage to the headquarters lies with the team responsible for analyzing footage. But, the sources added, the heads have found a way to bypass this effort. "Various airports heads are sending footage after checking it first. If they find anything objectionable on the basis of which their senior staff could be questioned, they ignore it and send some other footage to the headquarters," the sources added.

Earlier, too, the CISF had used a unique way to check security preparedness at airports by using fake documents to fly.