Dell, India’s fastest growing Integrated IT Solutions provider, is the #1 PC vendor in the Commercial segment and #2 in the Consumer segment as per the IDC India PC Market Tracker for Q4 CY14.
With a 24.8% share across business segments, a y-o-y growth of 54.2% in the Indian PC market and a y-o-y share gain (unit shipment) of 6.6% in Q4 CY2014, Dell has consistently grown over the last four quarters. Strategic initiatives including a simplified product line up, renewed go-to-market (GTM) strategy, an intensified channel engagement program as well as deeper customer engagement over the past few quarters has resulted in this record y-o-y growth for Dell.
A sequential share growth over the last 9 quarters by Dell’s Consumer & Small Business segment (CSB) is testimony to Dell’s clear focus on enabling people everywhere to achieve their passions through technology. Over the last one year Dell has expanded its consumer presence across Tier 3-5 cities, through deeper online and offline consumer engagement and its rapid retail expansion, growing from 50 to 400 Dell Exclusive Stores in 20 months and channel presence in over 1000 cities across India.
Speaking on the occasion, Mr. P. Krishnakumar, Vice President, Consumer & Small Business, Dell India said, “The past eight quarters have witnessed the consumer and small business segment charting a remarkable growth trajectory as the result of our dedicated focus on being present across all market tiers. Our end to end efforts in the Indian market are aligned to the needs of our customers. This includes a robust retail expansion plan, a streamlined GTM strategy to make Dell easier to work with and marketing campaigns that spoke directly to the hearts of consumers. We complemented this with a versatile product portfolio and a dedicated service support system. We have also focused our energies on nurturing enduring relationships with our partners and distributors, who are the pillars that foster -and drive our presence in the market.”
Mr. Indrajit Belgundi, Director & General Manager, End User Computing, Dell India said, “It is encouraging to see the customer response we have witnessed over the last few quarters. Our commercial PC devices are designed to cater to the specific requirements of customers across market verticals. Sustained customer engagement has been at the core of our engagement with CIOs and ITDMs in the effort to better understand their requirements from technology solutions. Moving to a distribution led GTM strategy and associating with national distributors for delivery has equipped us with the on-field expertise of our partner network, enabling us to deliver the right solutions for our customers without lag. We see ourselves poised to sustain the momentum which has picked up over 2014, enabling more commercial customers with dynamic technology solutions.”
