Property Damage Appraisers (PDA) announced it has launched PDA Xpress, a solution that turns customers’ smartphones into fast and easy-to-use estimate tools that lighten adjusters’ workloads by managing estimates. As the only smartphone appraisal tool available for heavy equipment, PDA claims PDA Xpress increases efficiency, decreases cycle time to three hours or less and helps adjusters close claims quickly, making it ideal for medium-duty and heavy-duty trucks and trailers as well as other heavy equipment.
In cases where extensive damage occurs and an estimate cannot be completed through images alone, PDA will dispatch an appraiser from their nationwide network and turn an estimate around in five days or less for tractor trailers. This process is also managed through PDA, requiring no extra effort from adjusters.
Through a national network of experienced appraisers, PDA states that it is the only service provider capable of estimating heavy equipment across the U.S. This means PDA can arrange an estimate for truck drivers throughout the country and keep over-the-road vehicles constantly moving instead of wasting downtime where the accident occurred.
“We understand the importance of keeping truck drivers on the road – it’s mission critical to their livelihood,” said Tom Slimak, chief business development officer, PDA. “No matter where the equipment is located in the U.S., we’ll dispatch our nearest heavy equipment appraiser for fast and accurate service.”
PDA states that its appraisers receive advanced, ongoing training in heavy equipment estimates through their heavy equipment certification program.
“The PDA training and certification program was developed out of a need for a defined structure to accurately assess heavy equipment damage,” Slimak said. “Through the program, we have a consistent approach across our network of over 600 professional appraisers to ensure quality and excellent customer service across the board. We consistently exceed key performance indicators for the industry.”
PDA claims that it makes estimating efficient through its online tool for instant assignment to the nearest appraiser. The company’s estimating platform helps ensure precise estimating with same-day assignment for faster repairs. The entire process is supported by PDA customer support which integrates with the PDA Claims Management System.
