Hosted PBX Featured Articles

Every business knows the value in reliable and effective communication. With the market clearly shifting toward hosted PBX (News - Alert) as the preferred telephony method, it is a good time to discuss one of the space’s movers and shakers. 

VoIPstudio defines its hosted PBX solution with three ‘T’s’.  The first ‘T’ is telephone. VoIPstudio maintains the system without any additional costs.  It offers phone numbers in 50 countries and over 4000 cities worldwide with reduced rates to standard numbers and no charge for calls to other VoIPstudio phone numbers.

The second ‘T’ is time.  Time is money. There is no software and hardware, deployment is quick and easy.  With scalable solutions, you can build your business without having to worry about outgrowing your infrastructure. Another way time is saved is through the web console. It offers complete control, allowing users to manage settings, calls, view call history, check voicemail, listen to recorded messages or join a virtual conference—all with the click of a button.

Trust is the final ‘T.’ Without trust, a business has no customers—and no future for that matter. With failover options in place, enterprises need not be worried.  If there are connection problems, the call can be easily redirected to another number. The other aspect to trust is security. A protected architecture offers the peace of mind all enterprises are looking for in a service provider. 

Recently, VoIPstudio made the news for a trendsetting plugin for SalesForce CRM users. SalesForce is best known for collecting data on client behaviors as well as connecting with customers, unfortunately, many VoIP providers do not integrate the software. This means that instead of using one application, a team member would have to switch between multiple screens and applications to find the data they seek.

VoIPstudio’s offering involves a few minutes to set up and install, and users are linked to their SalesForce accounts.  They can contact customers with the click of a button and automatically view contact information for any incoming call (if the number is not recognized, the system automatically creates a new lead).

VoIPstudio has made a name for itself by creating innovative and unique apps that both improve and simplify user experience.  In this case, the offering saves users countless hours over the course of year, and the endless headaches of switching back and forth to different screens.

Only time will tell how high the Hosted PBX market will climb, but one thing to bet on are those that evolve with the space will define it for years to come. I think it’s fair to say who I’ll be watching…