The Konkan Railway Corporation Limited (KRCL) has introduced electronically generated vouchers on purchase of food and snack items in the trains on its route from Friday.
With effect from Friday, passengers on KRCL trains have started getting the said vouchers. This will ensure that the food items are charged by the caterer as per the approved rates of the KRCL. The system will bring in more transparency, said Ms. Vaishali Patange, chief public relations officer of KRCL.
Konkan Railway introduced the service in Mandovi Express and Konkankanya Express trains on its route with effect from Friday. The service will be tried out first in AC coaches of the two trains and later extended to other coaches and other trains depending upon its success.
The hand held compact and rugged Electronic Voucher Distribution machine, which has large memory, will print a system generated bill which will be given to the passengers on purchase of any food item.
The bill will have name of the caterer and date and time of purchase.
The service has been introduced by KRCL as its constant endeavour to provide value added services to its passengers, said Ms. Patange.
In another initiative to mark the Independence Day celebration, the KRCL commissioned a new Passenger Reservation System (PRS) centre at Mangaon station in Konkan region of Maharashtra on Friday.
The facility would be available for passengers from 0800 – 1400 hrs.
Mangaon being a taluk place, with the opening of this PRS centre at Mangaon station, the demand of passengers for having facility of computerized reservation of tickets for various trains through PRS system would be met. With the introduction of this PRS centre, the total number of PRS centres on Konkan Railway route will go up to 17.
