Pioneering personalized customer service | Inquirer Business
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Pioneering personalized customer service

/ 12:01 AM July 12, 2014

ARTEX kitchen by Varenna, characterized by the grooved lines on the wood-veneered doors and the chamfered edging of the doors

As one of the world’s leading furniture brands, Poliform has a total of over 800 dealers and flagship stores all over world, and is present in 76 countries worldwide. Located at the heart of Makati, it has a beautiful two-level showroom that is stylishly designed to capture the hearts of many local home aficionados. A brand that keeps its promise of being 100 percent manufactured and made in Italy—emphasizing boundless creativity, Poliform has reached great respect and recognition in the industry today.

CLOSE up on special dark gray carcass Varenna kitchen.

Customizable collections

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Polform works very hard to ensure and guarantee a satisfied customer—focusing on stylish and technological research aimed at securing the best possible quality. It is recognized as a go-to brand for celebrities and personalities, not only because of its high quality and topnotch design, but mainly because Poliform pioneers personalized customer service, sure to meet one’s every need. Internationally, Poliform has worked with the likes of Beyonce and Elton John, and has attracted many local personalities like celebrity hunk Derek Ramsay who has gone to Poliform for his kitchen needs.

FEATURED STORIES

Poliform’s range is wide, and can fully furnish each area of your home: with customizable bookcases, sofas, dining tables, beds, side tables, chairs, arm chairs, storage systems, wardrobe systems and kitchens. There is always something to cater to your taste and need. Poliform’s kitchen brand, Varenna, is today’s leading Italian brand for kitchens. Varenna is characterized by the fusion of superior design and uncompromised quality. It offers customizable collections that are elegant and timeless—in a wide variety of colors and finishes to suit your every mood.

STORAGE solution of Varenna Kitchen Lemans tray pantry shelving that slides out

Upon visiting the Poliform showroom, the expert staff of Poliform will guide the customer on the different options and designs that the brand caters. They pride themselves in ensuring that their client understands exactly what he/she needs, and works with the him/her in finding and discerning what he/she needs. The installation team is very professional having been trained by the Italian principals. Poliform guarantees that their work is quick and precise, and that all their clients end up satisfied with the product, the labor and the workmanship.

It was quite fascinating to watch how the cycle of ordering a kitchen goes—after finalizing the plan and chosen design, lead time to order a kitchen is actually 4-5 months. Everything is measured precisely to the given area, because Poliform works to ensure that given space is maximized and utilized to its fullest potential.

Italians are known to be meticulous with their attention to detail, which is evident with Poliform. I was particularly captivated by the superior mechanisms that Poliform uses in its cabinetries, made to survive a lifetime. Poliform is so specific with their scientific studies, that a hinge is studied to carry a certain weight (for the door)—and in so doing, quality and endurance is not only assured, it is guaranteed.

With a concrete vision of setting the trend, Poliform has pioneered and continues to pioneer the development of the industry. It is greatly valued and esteemed for its devotion to revolutionizing the design and quality of kitchen cabinetry and home furnishing pieces.

Follow @tessavaldes on Twitter or visit www.tessaprietovaldes.com.

VARENNA kitchen visone glossy lacquered wall cabinets with dark oakwood veneer base cabinets; hood by Varenna

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TAGS: Consumer Issues, kitchen, My Square Meter, property, tessa prieto-valdes

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