TMCnet News
Growing Membership and Value Yield Most Successful Annual Service Industry Association Event EverSAN DIEGO --(Business Wire)-- The Service Industry Association (SIA), a non-profit association of enterprises involved in the service and support supply chain of technology products, announced today that this year's Service Leader Executive Summit, held earlier this month, turned out its largest number of participants ever. Veterans to the association were accompanied by new and prospective members, as well as renowned keynote speakers to mark the event's 29th anniversary. "Interest in the SIA is growing exponentially," said newly appointed President of the SIA Board and CEO of Essintial Enterprise Solutions, Tom York. "The ramp-up in membership and event attendance clearly demonstrates service leaders' need to find and share best practices that will support our collective expansion. As a long-term member, first in my roles at IBM (News - Alert) and now as an independent service organization (ISO), I relate to these demands. In response, I'm working closely with the Board and Committees to develop new research and benchmarks, as well as partnership opportunities." <> The Summit kicked-off with discussions around critical business reinvention initiatives. Doug Tatum, a well-known thought leader in educating and advocating for emerging businesses and Chairman of the Board and Member of the Board of Directors of the Newport Board Group, started the conversation which was followed by a panel discussion. The meeting then addressed other key service management issues such as mobility, the millennial workforce, global business practices, and performance metrics. Attendees also enjoyed several networking opportunities, supporting the SIA's mission to help members find business opportunities within the association.About the SIA The mission of SIA is to promote service partnerships and to serve as a forum for members to enhance their businesses for the betterment of the industry. The SIA was founded in 1985 as the leading trade association for companies engaged in the repair of electronic hardware and those that support the industry. Members include independent service providers, consultants, software companies, OEMs, and logistics support companies. The SIA was instrumental in fighting for the rights of end users in the Right to Repair Act (part of the DMCA since 1998) and supports all owners' rights groups for open and competitive service. Member companies cover the globe and include North America, South America, Europe and APAC. Learn more about the SIA at www.servicenetwork.org. Upcoming SIA events include:
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